Food & Beverage H-1B1 Singapore Sponsorship Jobs in New Jersey
H-1B1 Singapore visa sponsorship jobs in New Jersey's food and beverage sector span corporate headquarters, manufacturing facilities, and specialty food producers across the state. Companies like Campbell Soup, Goya Foods, and Mondelez operate major New Jersey presences, hiring food scientists, supply chain analysts, and quality assurance specialists in cities including Camden, Parsippany, and Newark.
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Get Access To All JobsABOUT QUINCE
Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world's finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.
What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.
OUR CULTURE
Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren't interested in replicating how others do retail. We're building a better way – at a speed and scale unlike anything that's been done before.
- We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place.
- Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths.
- Here, responsibility is not determined by role, tenure, or seniority. Every team member – no matter their level – has the opportunity to drive our business and shape our trajectory.
If you're someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.
The Role
The best CX interaction is the one that never has to happen. This role exists to find the problems that drive customer contacts, fix them, and ensure they don't happen again.
As Senior Manager, Customer Experience Operations, you'll own reducing avoidable customer contacts by improving the operational experience across the end-to-end customer journey. You'll work directly with Storefront, Product, Merchandising, Logistics, Fulfillment, Engineering, and CX to identify the operational breakdowns driving customer contacts and personally drive improvements until the data shows the problem has been solved.
This is a hands-on operator responsible for diagnosing problems, testing solutions, implementing change, and impacting CX results, as measured by: fewer customer contacts, fewer operational defects, faster resolution, and a better customer experience.
Key Responsibilities
Own Operational Improvements that Reduce CX Demand
- Jump into the highest-volume customer pain points each week, identify the operational breakdown creating demand, and personally drive fixes until customer contacts decline.
- Sit side-by-side with Product, Logistics, Merchandising, Fulfillment, and Operations teams to redesign broken customer journeys, simplify policies, remove defects, and eliminate repeat sources of customer friction.
- Personally drive initiatives from problem identification through implementation, validation, and measurable business impact.
Improve the Customer Journey
- Continuously review customer contacts, AI conversations, escalations, reviews, operational exceptions, and support trends to uncover new opportunities for improvement.
- Test new customer experiences, operational workflows, policies, and communications that reduce customer effort while improving operational efficiency.
- Partner with AI Enablement & Product teams to determine where automation, proactive outreach, or agentic workflows can eliminate or resolve customer issues more effectively.
Build Better Operations
- Simplify operational processes and remove unnecessary complexity across the customer journey.
- Improve First Contact Resolution, Contacts to Resolution, and Touches to Resolution by redesigning operational workflows rather than adding additional support capacity.
- Establish repeatable operating mechanisms that ensure improvements continue to scale as the business grows across markets.
Drive Impact
- Track the impact of every initiative against Contact Rate, Contacts to Resolution, Touches to Resolution, FCR, and customer satisfaction.
- Validate that changes deliver measurable business results and quickly iterate when they do not.
- Surface new operational issues early and rapidly mobilize the right partners to resolve them.
We're Looking For Someone Who...
- Has deep experience in improving customer or operational experiences in a fast-moving retail, marketplace, logistics, and/or technology environment.
- Naturally gravitates toward fixing broken processes instead of working around them.
- Moves with speed and intention: Is equally comfortable analyzing data in the morning, standing up with operational teams in the afternoon, and implementing improvements before the end of the week.
- Has a track record of simplifying complex operations and delivering measurable business outcomes.
- Is highly analytical but deeply pragmatic; you care more about solving the problem than building the perfect framework.
- Thrives in ambiguity and enjoys rolling up your sleeves to build solutions where no playbook exists.
- Understands how AI and automation can improve operations, but recognizes technology is only valuable when it produces better customer outcomes.
Basic Qualifications
- Bachelor's degree or equivalent experience
- 7-10 years of experience in CX strategy, operations, or friction/contact reduction, including 3+ years managing programs or cross-functional initiatives
Pay Range: $74,000 - $89,000
WHY QUINCE?
Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
EQUAL OPPORTUNITY & HIRING INTEGRITY
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.
Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
ABOUT QUINCE
Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world's finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.
What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.
OUR CULTURE
Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren't interested in replicating how others do retail. We're building a better way – at a speed and scale unlike anything that's been done before.
- We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place.
- Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths.
- Here, responsibility is not determined by role, tenure, or seniority. Every team member – no matter their level – has the opportunity to drive our business and shape our trajectory.
If you're someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.
The Role
The best CX interaction is the one that never has to happen. This role exists to find the problems that drive customer contacts, fix them, and ensure they don't happen again.
As Senior Manager, Customer Experience Operations, you'll own reducing avoidable customer contacts by improving the operational experience across the end-to-end customer journey. You'll work directly with Storefront, Product, Merchandising, Logistics, Fulfillment, Engineering, and CX to identify the operational breakdowns driving customer contacts and personally drive improvements until the data shows the problem has been solved.
This is a hands-on operator responsible for diagnosing problems, testing solutions, implementing change, and impacting CX results, as measured by: fewer customer contacts, fewer operational defects, faster resolution, and a better customer experience.
Key Responsibilities
Own Operational Improvements that Reduce CX Demand
- Jump into the highest-volume customer pain points each week, identify the operational breakdown creating demand, and personally drive fixes until customer contacts decline.
- Sit side-by-side with Product, Logistics, Merchandising, Fulfillment, and Operations teams to redesign broken customer journeys, simplify policies, remove defects, and eliminate repeat sources of customer friction.
- Personally drive initiatives from problem identification through implementation, validation, and measurable business impact.
Improve the Customer Journey
- Continuously review customer contacts, AI conversations, escalations, reviews, operational exceptions, and support trends to uncover new opportunities for improvement.
- Test new customer experiences, operational workflows, policies, and communications that reduce customer effort while improving operational efficiency.
- Partner with AI Enablement & Product teams to determine where automation, proactive outreach, or agentic workflows can eliminate or resolve customer issues more effectively.
Build Better Operations
- Simplify operational processes and remove unnecessary complexity across the customer journey.
- Improve First Contact Resolution, Contacts to Resolution, and Touches to Resolution by redesigning operational workflows rather than adding additional support capacity.
- Establish repeatable operating mechanisms that ensure improvements continue to scale as the business grows across markets.
Drive Impact
- Track the impact of every initiative against Contact Rate, Contacts to Resolution, Touches to Resolution, FCR, and customer satisfaction.
- Validate that changes deliver measurable business results and quickly iterate when they do not.
- Surface new operational issues early and rapidly mobilize the right partners to resolve them.
We're Looking For Someone Who...
- Has deep experience in improving customer or operational experiences in a fast-moving retail, marketplace, logistics, and/or technology environment.
- Naturally gravitates toward fixing broken processes instead of working around them.
- Moves with speed and intention: Is equally comfortable analyzing data in the morning, standing up with operational teams in the afternoon, and implementing improvements before the end of the week.
- Has a track record of simplifying complex operations and delivering measurable business outcomes.
- Is highly analytical but deeply pragmatic; you care more about solving the problem than building the perfect framework.
- Thrives in ambiguity and enjoys rolling up your sleeves to build solutions where no playbook exists.
- Understands how AI and automation can improve operations, but recognizes technology is only valuable when it produces better customer outcomes.
Basic Qualifications
- Bachelor's degree or equivalent experience
- 7-10 years of experience in CX strategy, operations, or friction/contact reduction, including 3+ years managing programs or cross-functional initiatives
Pay Range: $74,000 - $89,000
WHY QUINCE?
Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
EQUAL OPPORTUNITY & HIRING INTEGRITY
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.
Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
H-1B1 Singapore Food & Beverage Job Roles in New Jersey
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Search Food & Beverage Jobs in New JerseyFood & Beverage H-1B1 Singapore Sponsorship Jobs in New Jersey: Frequently Asked Questions
Which food & beverage companies sponsor H-1B1 Singapore visas in New Jersey?
New Jersey hosts several major food and beverage employers with histories of sponsoring specialty occupation visas. Campbell Soup Company in Camden, Goya Foods in Secaucus, Mondelez International, and specialty ingredient companies in the Parsippany and Bridgewater corridors have filed Labor Condition Applications for roles in food science, quality assurance, and supply chain management. Checking DOL Office of Foreign Labor Certification disclosure data is the most reliable way to verify a specific employer's sponsorship history.
Which cities in New Jersey have the most food & beverage H-1B1 Singapore sponsorship jobs?
Camden and Parsippany are two of the strongest hubs, anchored by major food and beverage headquarters. Secaucus and Moonachie in Bergen County attract food distribution and manufacturing roles due to proximity to New York City logistics corridors. Edison and New Brunswick in Middlesex County also see activity from food ingredient and specialty beverage companies, particularly those seeking quality control and research and development professionals.
What types of food & beverage roles typically qualify for H-1B1 Singapore sponsorship?
H-1B1 Singapore sponsorship in food and beverage typically covers positions requiring at least a bachelor's degree in a directly related field. Food scientists, flavor chemists, food safety engineers, supply chain analysts, and quality assurance managers commonly qualify as specialty occupations. Roles in regulatory affairs, nutrition science, and process engineering also tend to meet the specialty occupation standard. General production supervisor or sales roles without a specific degree requirement are less likely to qualify.
How do I find food & beverage H-1B1 Singapore sponsorship jobs in New Jersey?
Migrate Mate is built specifically for visa-sponsored job searches and surfaces food and beverage employers in New Jersey with verified H-1B1 Singapore sponsorship history. You can filter by industry, visa type, and state to see which companies have filed Labor Condition Applications for relevant roles. This removes guesswork about which employers are genuinely open to Singapore nationals on H-1B1 status, letting you focus your applications on companies with demonstrated sponsorship activity.
Are there any state-specific or industry-specific considerations for H-1B1 Singapore sponsorship in New Jersey?
New Jersey does not impose additional state-level visa sponsorship requirements beyond federal standards, but employers must still meet DOL prevailing wage obligations for the specific county where the position is located. New Jersey wage levels in food and beverage can vary significantly between urban centers like Newark and more suburban areas. Employers in the state's dense food manufacturing corridor also tend to be familiar with specialty occupation filings, which can streamline the Labor Condition Application process for qualified candidates.
What is the prevailing wage for H-1B1 Singapore food & beverage jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.