Customer Marketing Manager Visa Sponsorship Jobs in New York
New York is one of the most active markets for customer marketing manager roles, with major employers including Salesforce, Adobe, Spotify, and Bloomberg concentrated in Manhattan and Brooklyn. International candidates with experience in lifecycle marketing, CRM strategy, or B2B retention are well positioned to find visa-sponsored opportunities across the city's dense tech and media sectors.
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Get Access To All JobsAs a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
601 Elmwood Ave, Rochester, New York, United States of America, 14642
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
400159 Institute for Innovative Educ
Work Shift:
UR - Day (United States of America)
Range:
UR URG 114
Compensation Range:
$86,900.00 - $130,300.00
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
Develops, implements, and directs School of Medicine and Dentistry information systems and the customer technology staff. This role manages a diverse customer technology team, including staff responsible for system administration, student IT help desk operations, and general IT support. The position specifically oversees IT support for technology in educational spaces, PCs in public presentation spaces, library technologies, and the Institute for Innovative Education staff (~60 users). Additionally, the manager oversees the management and support of medical student mobile device infrastructure, including student iPads, utilizing Mobile Device Management (MDM) solutions. This role requires active, hands-on participation in IT projects, including direct involvement in PC maintenance, deployment, and system/server maintenance, alongside strategic direction.
ESSENTIAL FUNCTIONS
- Provides direction and supervision for technical support staff to ensure timely response to problems and quality services. Allocates and assigns personnel and technical resources to meet departmental and organizational needs. Recruits, schedules, and evaluates personnel.
- Oversees and coordinates comprehensive customer service support for all IT clients, including supporting varied student IT needs and the lifecycle management of approximately 400 PCs (public/lab and staff). This includes the management of mobile device deployment, configuration, and troubleshooting.
- Actively participates in and provides hands-on support for IT projects, including direct involvement in PC maintenance, deployment, and system/server maintenance tasks as needed.
- Provides analysis and technical expertise required to support the implementation of enterprise-wide information systems, new business initiatives, and mobile technology solutions. Prepares analyses and presents recommendations to IT management.
- Establishes and implements procedures regarding system access. Coordinates the issuance of new user sign-on codes and passwords for various systems. Consults with and provides guidance to customers on hardware, software, networking, and mobile device requirements.
- Identifies new technologies, methodologies, and applications to resolve issues and meet the growing demands for information technology, access, and support, including advancements in mobile device management. Participates in the design and coordination of organization-wide strategy for information initiatives.
MINIMUM EDUCATION & EXPERIENCE
- Bachelor's degree and 5 years of related experience required
- Or equivalent combination of education and experience
- 1 year of experience in a leadership or supervisory capacity preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to demonstrate objectivity, sensitivity and a balanced perspective regarding employee concerns and organizational issues required
- Strong communication skills with the ability to create clear, concise and prompt communications, remain patient and calm and manage customer expectations required
- Exceptional customer service skills and ability to respond appropriately to environment and audience. Ability to diffuse difficult situations required
- Strong follow-through skills with ability to manage multiple initiatives simultaneously required
- Ability to contribute both individually and provide technical leadership as part of a team required
- Ability to interact with all levels of staff, as appropriate, to communicate, and to process communications from others on technical change required
- Strong problem-solving skills required
- Ability to travel between work sites required
- Flexibility to work shifts necessary to accommodate 24/7/365 coverage requirements, which may include nights, weekends and holidays required
- Knowledge of project management principles and ability to handle competing priorities preferred
- Advanced level of PC and Windows experience and understanding and a basic understanding of networks, LAN's, WAN's, TCP/IP, etc. preferred
- Experience managing or overseeing staff responsible for server administration (virtual environments), Active Directory account management, and IT help desk operations preferred
- Demonstrated experience with Mobile Device Management (MDM) platforms, specifically JAMF, for the deployment, configuration, and lifecycle management of iOS devices, particularly student iPads preferred
- Proven hands-on experience with PC maintenance, deployment, and basic system/server administration tasks preferred
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
601 Elmwood Ave, Rochester, New York, United States of America, 14642
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
400159 Institute for Innovative Educ
Work Shift:
UR - Day (United States of America)
Range:
UR URG 114
Compensation Range:
$86,900.00 - $130,300.00
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
Develops, implements, and directs School of Medicine and Dentistry information systems and the customer technology staff. This role manages a diverse customer technology team, including staff responsible for system administration, student IT help desk operations, and general IT support. The position specifically oversees IT support for technology in educational spaces, PCs in public presentation spaces, library technologies, and the Institute for Innovative Education staff (~60 users). Additionally, the manager oversees the management and support of medical student mobile device infrastructure, including student iPads, utilizing Mobile Device Management (MDM) solutions. This role requires active, hands-on participation in IT projects, including direct involvement in PC maintenance, deployment, and system/server maintenance, alongside strategic direction.
ESSENTIAL FUNCTIONS
- Provides direction and supervision for technical support staff to ensure timely response to problems and quality services. Allocates and assigns personnel and technical resources to meet departmental and organizational needs. Recruits, schedules, and evaluates personnel.
- Oversees and coordinates comprehensive customer service support for all IT clients, including supporting varied student IT needs and the lifecycle management of approximately 400 PCs (public/lab and staff). This includes the management of mobile device deployment, configuration, and troubleshooting.
- Actively participates in and provides hands-on support for IT projects, including direct involvement in PC maintenance, deployment, and system/server maintenance tasks as needed.
- Provides analysis and technical expertise required to support the implementation of enterprise-wide information systems, new business initiatives, and mobile technology solutions. Prepares analyses and presents recommendations to IT management.
- Establishes and implements procedures regarding system access. Coordinates the issuance of new user sign-on codes and passwords for various systems. Consults with and provides guidance to customers on hardware, software, networking, and mobile device requirements.
- Identifies new technologies, methodologies, and applications to resolve issues and meet the growing demands for information technology, access, and support, including advancements in mobile device management. Participates in the design and coordination of organization-wide strategy for information initiatives.
MINIMUM EDUCATION & EXPERIENCE
- Bachelor's degree and 5 years of related experience required
- Or equivalent combination of education and experience
- 1 year of experience in a leadership or supervisory capacity preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to demonstrate objectivity, sensitivity and a balanced perspective regarding employee concerns and organizational issues required
- Strong communication skills with the ability to create clear, concise and prompt communications, remain patient and calm and manage customer expectations required
- Exceptional customer service skills and ability to respond appropriately to environment and audience. Ability to diffuse difficult situations required
- Strong follow-through skills with ability to manage multiple initiatives simultaneously required
- Ability to contribute both individually and provide technical leadership as part of a team required
- Ability to interact with all levels of staff, as appropriate, to communicate, and to process communications from others on technical change required
- Strong problem-solving skills required
- Ability to travel between work sites required
- Flexibility to work shifts necessary to accommodate 24/7/365 coverage requirements, which may include nights, weekends and holidays required
- Knowledge of project management principles and ability to handle competing priorities preferred
- Advanced level of PC and Windows experience and understanding and a basic understanding of networks, LAN's, WAN's, TCP/IP, etc. preferred
- Experience managing or overseeing staff responsible for server administration (virtual environments), Active Directory account management, and IT help desk operations preferred
- Demonstrated experience with Mobile Device Management (MDM) platforms, specifically JAMF, for the deployment, configuration, and lifecycle management of iOS devices, particularly student iPads preferred
- Proven hands-on experience with PC maintenance, deployment, and basic system/server administration tasks preferred
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Customer Marketing Manager Job Roles in New York
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Search Customer Marketing Manager Jobs in New YorkCustomer Marketing Manager Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for customer marketing managers in New York?
Large technology and software companies have the most consistent track record of sponsoring visas for customer marketing managers in New York. Firms like Salesforce, IBM, Adobe, and Spotify have filed H-1B visa petitions for marketing roles in the city. Financial services companies such as Bloomberg and Citi also hire for customer marketing positions and have established sponsorship infrastructure. Mid-market SaaS companies in the B2B space are increasingly active sponsors as well.
Which visa types are most common for customer marketing manager roles in New York?
The H-1B is the most common visa for customer marketing managers in New York. The role typically qualifies as a specialty occupation when it requires a bachelor's degree or higher in marketing, business, communications, or a related field. Candidates from Australia may be eligible for the E-3 visa, which follows a similar specialty occupation standard. Canadians and Mexicans may qualify under the TN visa category, though marketing manager roles require careful documentation of degree relevance.
Which cities in New York have the most customer marketing manager sponsorship jobs?
Manhattan accounts for the overwhelming majority of customer marketing manager sponsorship jobs in New York, particularly in Midtown and the Flatiron District where technology, media, and enterprise software companies are concentrated. Brooklyn has a growing presence, especially among direct-to-consumer and e-commerce brands. Outside New York City, opportunities are limited, though companies in Buffalo and Albany occasionally post marketing roles with sponsorship consideration.
How to find customer marketing manager visa sponsorship jobs in New York?
Migrate Mate is built specifically for international candidates searching for visa-sponsored roles, including customer marketing manager positions in New York. You can filter directly by role and state to see employers who have a history of sponsoring work visas. This is more targeted than general job searching because listings are curated for international candidates, saving time that would otherwise be spent screening roles that don't offer sponsorship.
Are there any New York-specific considerations for customer marketing managers seeking visa sponsorship?
New York employers sponsoring H-1B workers must pay the prevailing wage for the role as determined by the Department of Labor, which reflects the competitive compensation levels in the New York City metro area. Customer marketing manager roles in New York are frequently tied to CRM platforms, marketing automation, and data analytics, so candidates with demonstrated technical depth alongside marketing strategy experience tend to be stronger candidates for sponsorship. New York's dense concentration of universities also creates active early-career pipelines for international graduates on OPT.
What is the prevailing wage for sponsored customer marketing manager jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.