Customer Service Management Visa Sponsorship Jobs in North Dakota
Customer service management roles in North Dakota are concentrated in Fargo, Bismarck, and Grand Forks, where financial services firms, healthcare networks, and regional retail operations regularly seek experienced managers. Employers like Sanford Health, Gate City Bank, and Scheels have established service operations that occasionally support visa sponsorship for qualified candidates.
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SUMMARY
The Asset Management Analyst position is designed to execute enhanced asset management processes that pertain to our National Accounts. Primarily, this individual will provide a single point of contact for Asset requests from the National Sales team and work in tandem with the Asset Managers to smoothly meet the needs of our national account sales team and customer base. The primary goal of the National Accounts Assets Analyst is to provide enhanced asset analysis to provide a better customer experience and to support growth initiatives and increase sales. This position will also be responsible for the execution of projects within Asset Management that are key managing our national sales and asset initiatives. This position will also promote Asset Management fundamentals and principles within the National Sales Organization.
ESSENTIAL FUNCTIONS
- Responsible for National Account Fleet Management. Point contact for asset requests from the National Sales team. Works on Redeployment of Assets within National Accounts team to prevent units from becoming NLE (No Longer Earning)
- Provides recommendations to the AM team regarding National Account needs and requests. Manage the sourcing of equipment for National Accounts and work with the local Asset Manager to ensure units are reserved and put into service within the optimal time frame. Process VCN (Vehicle Change Notice) from old branch to new branch
- Liaison between the local AM’s and the National Acct team on any issues that are occurring with a National Acct within a business unit that requires action to improve the customer experience and grow the account
- Lead analyst on special projects based on National Sales Initiative and specific National Customers’ needs
ADDITIONAL RESPONSIBILITIES
- Sales and Marketing: Track and execute redeployment of vehicles to National Accounts from reserving on the SVN to in service of unit to the Customer with coordination with the local AM.
- DTS Support: Coordinate and assist with key National Accounts under the DTS product offering as needed.
- Asset Management: Fulfill asset requests for National Accounts, Manage Rent to Lease (R2L) for National Accounts, Manage Surplus Vehicle Notice (SVN) for National Accounts, Vehicle Change Notice (VCN) Monitor National Account I/S & O/S to control NYE and NLE for National Accounts. Attend calls weekly to prevent billing errors on end bills and start bills
- Financial: Review and conduct analysis of National Fleet, Less than term, Flex Lease, Short Term Lease, Fast Track, Vosa while ensuring proper depreciation to salvage during the life of the asset working in tandem with local AM’s
- Performs other duties as assigned.
SKILLS AND ABILITIES
- High Energy, Self-motivated, self-directed person with the ability to focus on multiple projects and activities simultaneously and able to thrive in a fast paced environment
- Demonstrated ability to Lead, motivate, train and develop others in order to understand the business model as it pertains to Asset Management
- Ability to influence Asset Management and Sales Leadership as well as peers
- Strong Oral and written communications skills having desired impact and effect to drive results
- Strong presentation and analytical skills focused on managing assets, Strong Customer focus
- Ability to create and maintain professional relationships within (all levels of the organization, peers, work groups, customers, supervisors)
- Ability to work independently and as member of a Team
- Flexibility to operate and self-driven to excel in a fast paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Ability to deal with ambiguity
- Detail oriented with excellent follow up practices
QUALIFICATIONS
- Bachelor's degree required in Business Administration, Finance, Economics, Accounting
- Three (3) years or more in Rental, Operations, Sales or industry related experience required
TRAVEL - None
DOT REGULATED - No
JOB CATEGORY: Asset Management
COMPENSATION INFORMATION
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
PAY TYPE: Salaried
Minimum Pay Range: 50,000
Maximum Pay Range: 60,000
BENEFITS INFORMATION
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
IMPORTANT NOTE:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.
CURRENT EMPLOYEES:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Customer Service Management Job Roles in North Dakota
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Search Customer Service Management Jobs in North DakotaCustomer Service Management Jobs in North Dakota: Frequently Asked Questions
Which companies sponsor visas for customer service managers in North Dakota?
Sponsorship activity in North Dakota for customer service management roles comes primarily from larger regional employers with established HR infrastructure. Sanford Health and Essentia Health sponsor for service operations roles within their healthcare networks. Financial institutions like Gate City Bank and Alerus Financial, along with national retailers operating distribution and service centers in Fargo, have also filed sponsorship petitions for management-level positions.
Which visa types are most common for customer service management roles in North Dakota?
The H-1B visa is the most common visa for customer service management roles in North Dakota, provided the position meets the specialty occupation standard, typically requiring a bachelor's degree in business administration, communications, or a related field. TN visas are available for Canadian and Mexican nationals in qualifying management categories. Candidates already holding L-1 visa intracompany transferee status through a multinational employer are also placed in these roles.
Which cities in North Dakota have the most customer service management sponsorship jobs?
Fargo is by far the strongest market for customer service management sponsorship in North Dakota, home to the state's largest concentration of financial services firms, healthcare employers, and corporate service centers. Bismarck follows as the state capital with government-adjacent service operations and insurance industry employers. Grand Forks, anchored by the University of North Dakota and regional healthcare, offers a smaller but consistent pool of management openings.
How to find customer service management visa sponsorship jobs in North Dakota?
Migrate Mate is the most direct way to find customer service management roles in North Dakota where employers are open to visa sponsorship. The platform filters positions specifically by sponsorship willingness, so you're not sorting through hundreds of listings only to find out the employer won't sponsor. Searching by North Dakota and filtering for customer service management surfaces relevant openings from Fargo, Bismarck, and Grand Forks employers in one place.
What should international candidates know about customer service management roles in North Dakota?
North Dakota's relatively small labor market means sponsoring employers tend to be larger organizations with dedicated HR and legal teams capable of managing H-1B filings. Prevailing wage requirements still apply, and employers must file a Labor Condition Application with the Department of Labor before petitioning USCIS. Candidates with experience in healthcare operations, financial services, or multi-site retail management are best positioned, as those sectors represent the bulk of management-level service roles in the state.
What is the prevailing wage for sponsored customer service management jobs in North Dakota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.