Customer Service Management Visa Sponsorship Jobs in South Carolina
South Carolina's customer service management roles are concentrated in the Charlotte metro spillover market around Rock Hill, plus Columbia's financial services sector and the coastal hospitality industry around Charleston and Myrtle Beach. Major employers including Synchrony, Concentrix, and BMW Manufacturing have sponsored international talent for management-level service operations positions.
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Get Access To All JobsBe a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
On-Site (5 days)
What's in it for you:
The Client Service Representative I (CSR I) delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotes, and supporting in the booking process of Service work for the Commercial HVAC business. The role will also focus on the development of sales skills and tactics through on-the-job training and classroom learning. Reporting to the Client Service Leader, this role sits on the operations team and partners closely with the sales team. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. The CSR I role focuses on supporting and learning the sales booking process, with the intent of developing further into a customer-facing role (CSR II) responsible for identifying opportunities for growth and sales in an assigned customer portfolio. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes sales work at client’s facilities. Duties include making sales or obtaining orders/contracts for services.
What you will do:
- Responsible for supporting Service Estimators in estimating and booking Service work in a timely manner and in accordance with audit and compliance requirements.
- Responsible for maintaining and driving the Service Agreement renewal process which includes Salesforce Opportunity management, assisting in reviewing contract performance, revising estimates, generating proposals, identifying scope growth opportunities, and delivering proposals to customers.
- Supports Account Managers with estimating and booking service work (service agreements, quoted repairs, etc.) for Strategic accounts as assigned.
- Identifies and communicates issues, business goals and objectives as it relates to the estimating and booking of Service Work.
- Assists local service office with management of accounts receivable for existing customers.
- Responsible for meeting department growth plans by supporting the timely and effective estimating and booking of Service work.
- Assists in creating standard work / cadence for meeting customer needs.
- Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
- Other duties as assigned.
What you will bring:
- Certificate/degree from college or technical school with two (2) years related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.
- Competencies: strong customer orientation towards focus, service, and relationship building, problem solving and critical thinking particularly under situational pressure, self-starting and initiative, financial acumen, collaboration and teamwork, adaptability and agility, results orientation.
- Must be able to communicate effectively in person, by phone and through written communication.
- Must be proficient with use of the telephone and voice mail, the computer, and other office equipment.
- Able to work extended hours on occasions when required.
- Physically able to attend customer sites as required.
- Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
This role has been designated as on-site unless customer demands require you to be offsite.
Annual Base Salary Range or Hourly Base Pay Range:
$37,700.00 - $90,000.00
Compensation Type:
Salary
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
On-Site (5 days)
What's in it for you:
The Client Service Representative I (CSR I) delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotes, and supporting in the booking process of Service work for the Commercial HVAC business. The role will also focus on the development of sales skills and tactics through on-the-job training and classroom learning. Reporting to the Client Service Leader, this role sits on the operations team and partners closely with the sales team. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. The CSR I role focuses on supporting and learning the sales booking process, with the intent of developing further into a customer-facing role (CSR II) responsible for identifying opportunities for growth and sales in an assigned customer portfolio. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes sales work at client’s facilities. Duties include making sales or obtaining orders/contracts for services.
What you will do:
- Responsible for supporting Service Estimators in estimating and booking Service work in a timely manner and in accordance with audit and compliance requirements.
- Responsible for maintaining and driving the Service Agreement renewal process which includes Salesforce Opportunity management, assisting in reviewing contract performance, revising estimates, generating proposals, identifying scope growth opportunities, and delivering proposals to customers.
- Supports Account Managers with estimating and booking service work (service agreements, quoted repairs, etc.) for Strategic accounts as assigned.
- Identifies and communicates issues, business goals and objectives as it relates to the estimating and booking of Service Work.
- Assists local service office with management of accounts receivable for existing customers.
- Responsible for meeting department growth plans by supporting the timely and effective estimating and booking of Service work.
- Assists in creating standard work / cadence for meeting customer needs.
- Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
- Other duties as assigned.
What you will bring:
- Certificate/degree from college or technical school with two (2) years related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.
- Competencies: strong customer orientation towards focus, service, and relationship building, problem solving and critical thinking particularly under situational pressure, self-starting and initiative, financial acumen, collaboration and teamwork, adaptability and agility, results orientation.
- Must be able to communicate effectively in person, by phone and through written communication.
- Must be proficient with use of the telephone and voice mail, the computer, and other office equipment.
- Able to work extended hours on occasions when required.
- Physically able to attend customer sites as required.
- Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
This role has been designated as on-site unless customer demands require you to be offsite.
Annual Base Salary Range or Hourly Base Pay Range:
$37,700.00 - $90,000.00
Compensation Type:
Salary
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Customer Service Management Job Roles in South Carolina
See all 134+ Customer Service Management Jobs in South Carolina
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Search Customer Service Management Jobs in South CarolinaCustomer Service Management Jobs in South Carolina: Frequently Asked Questions
Which companies sponsor visas for customer service management roles in South Carolina?
Companies with a track record of sponsoring management-level customer service roles in South Carolina include Synchrony Financial in Columbia, Concentrix (which operates contact center operations in the state), and large manufacturers like BMW Manufacturing in Spartanburg that maintain customer-facing service divisions. Financial institutions and healthcare networks headquartered in Columbia and Greenville also periodically sponsor for senior customer service management positions.
Which visa types are most common for customer service management roles in South Carolina?
The H-1B visa is the most common visa category for customer service management roles, provided the position requires at minimum a bachelor's degree in a specific field such as business administration, communications, or management. Some multinational employers in South Carolina use the L-1A for intracompany transferees moving into managerial roles. The O-1 visa is less common but possible for candidates with demonstrated exceptional achievement in service operations or business leadership.
Which cities in South Carolina have the most customer service management sponsorship jobs?
Columbia leads in sponsorship activity for customer service management, driven by its concentration of financial services firms, state government contractors, and insurance companies. Greenville and Spartanburg benefit from the Upstate manufacturing corridor, where companies like BMW and their supplier networks hire service operations managers. Charleston is a secondary market with growing demand tied to tourism, hospitality management, and port-related logistics operations.
How to find customer service management visa sponsorship jobs in South Carolina?
Migrate Mate is built specifically for international candidates seeking visa sponsorship roles in the United States. You can filter directly by state and job category to surface customer service management positions in South Carolina where employers have indicated sponsorship willingness. Migrate Mate focuses exclusively on roles relevant to visa-seeking candidates, which saves significant time compared to broad job searches that don't surface sponsorship eligibility upfront.
What should international candidates know about customer service management sponsorship in South Carolina specifically?
South Carolina employers sponsoring customer service management roles must file a Labor Condition Application confirming the offered wage meets the prevailing wage for that occupation in the relevant metro area, which differs between Columbia, Greenville, and Charleston. Candidates should confirm that the role requires a specific degree field, not just any bachelor's degree, since USCIS scrutinizes specialty occupation status carefully for management titles. Industry context matters too: manufacturing and financial services firms in South Carolina tend to have more established H-1B sponsorship infrastructure than smaller hospitality operators.
What is the prevailing wage for sponsored customer service management jobs in South Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.