Customer Service Management Visa Sponsorship Jobs in Wisconsin
Wisconsin's customer service management roles are concentrated in Milwaukee, Madison, and Green Bay, where employers in insurance, healthcare, and manufacturing regularly hire operations-focused managers. Companies like Northwestern Mutual, American Family Insurance, and Fiserv have sponsored management-level roles, making Wisconsin a practical option for international candidates in this field.
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INTRODUCTION
Make a meaningful impact in healthcare while growing your career. Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. This is a fully on site position at our plant in Sturtevant, WI.
Check out more about our Customer Service team here: https://www.danielshealth.com/knowledge-center/life-customer-service-representative-daniels-health
ABOUT DANIELS HEALTH
We’re on a mission to make healthcare safer. Daniels Health provides reusable medical waste containers designed to reduce needlestick injuries and support sustainability. After use, we professionally clean and sanitize each container for reuse, while responsibly disposing of medical waste at our treatment facilities. Our closed-loop system ensures safety, compliance, and environmental responsibility for our customers.
WHAT YOU WILL DO
- Support all customer service and administrative functions including preparing and closing manifests, creating route books, scheduling with third-party incinerators, and ensuring regulatory compliance
- Serve as the first point of contact for hospitals and healthcare facilities via phone and email
- Investigate and resolve customer requests and complaints using Salesforce
- Coordinate with production and transport teams to ensure timely deliveries
- Create and distribute manifests, tracking forms, and process documents
- Support daily routing logistics and inventory coordination
- Collaborate across departments to manage account changes and generate reports
- Analyze customer and operational data to identify trends and improve service delivery
- Continuously seek ways to improve processes and enhance customer experience
WHAT WE ARE LOOKING FOR
Must Have Qualifications
- 2+ years of customer service or administrative experience
- Proficiency in Microsoft Office; Salesforce experience is a plus
- Comfortable working with data to support decisions and process improvements
- Must be able to reliably commute to Sturtevant, WI
- Highly organized, adaptable, and able to manage multiple priorities
- Willingness to work flexible hours, including weekends or holidays as needed
Nice to Have Qualifications
- Experience in healthcare, logistics, or service-based industries
- Proven track record of improving processes or customer satisfaction
- Familiarity with inventory or routing systems
WHY WORK FOR US
- Job Stability – As an essential service to healthcare, Daniels Health is non-seasonal and recession-proof
- Comprehensive Benefits – Medical, Dental, and Vision Insurance effective on Day One; Paid Short-Term Disability; Company-sponsored Life Insurance; Voluntary Long-Term Disability and Accident Insurance
- 401K Matching Plan – 50% employer match on up to 6% contribution (up to 3% employer contribution) with a 5-year vesting schedule and no waiting period on the match
- Permanent Position – Full-time, 40 hours per week with long-term career potential
- Mission-Driven Work – Be part of a company that’s making healthcare safer and more sustainable through innovative waste management solutions
- Growth & Development – Opportunities to expand your skills in leadership, data analysis, and cross-functional collaboration within a supportive and evolving organization
If you're looking for a stable, mission-driven role where your leadership makes a real impact, we’d love to hear from you. At Daniels Health, you’ll be part of a team that values safety, innovation, and people. Apply today and take the next step in your career with a company that’s transforming healthcare waste management for good.
WHO ARE WE?
We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.
Customer Service Management Job Roles in Wisconsin
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Search Customer Service Management Jobs in WisconsinCustomer Service Management Jobs in Wisconsin: Frequently Asked Questions
Which companies sponsor visas for customer service managers in Wisconsin?
Insurance and financial services firms are the most active sponsors for customer service management roles in Wisconsin. Northwestern Mutual, American Family Insurance, and Fiserv have historically filed H-1B visa petitions for management-level positions in Milwaukee. Healthcare systems including Froedtert and UW Health also hire operations and service managers. Sponsorship is not guaranteed and varies by employer hiring cycle and role classification.
Which visa types are most common for customer service management roles in Wisconsin?
The H-1B is the most common visa for customer service management roles in Wisconsin, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business administration or operations management. Candidates already holding L-1A status through an intracompany transfer may also transition into management roles. TN visas are available to Canadian and Mexican nationals in qualifying business management classifications.
Which cities in Wisconsin have the most customer service management sponsorship jobs?
Milwaukee has the highest concentration of customer service management sponsorship activity in Wisconsin, driven by its insurance, financial services, and healthcare sectors. Madison follows, with a mix of university-affiliated employers and technology companies. Green Bay sees demand from manufacturing and logistics firms that require operations and service managers. Smaller markets like Waukesha and Kenosha occasionally post management roles tied to manufacturing operations.
How to find customer service management visa sponsorship jobs in Wisconsin?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer service management openings in Wisconsin without sorting through roles that don't offer sponsorship. The platform is designed for international candidates, so listings are already screened for sponsorship relevance. Searching by Wisconsin and filtering for management-level customer service roles will surface employers actively open to sponsoring candidates in this field.
What should international candidates know about customer service management sponsorship in Wisconsin?
For H-1B sponsorship, customer service management roles in Wisconsin must meet the specialty occupation standard, meaning the position typically requires at least a bachelor's degree in a specific discipline. Employers in regulated industries like insurance and financial services tend to have established immigration processes and legal counsel in place. Wisconsin does not have state-specific immigration rules, but prevailing wage requirements under Department of Labor standards apply to all sponsored positions regardless of location.
What is the prevailing wage for sponsored customer service management jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.