Customer Service Management Visa Sponsorship Jobs in Montana
Customer service management roles in Montana are concentrated in Billings, Missoula, and Great Falls, with employers like Billings Clinic, RightNow Technologies' legacy operations, and regional financial institutions driving demand. International candidates pursuing visa sponsorship will find the most activity in healthcare, finance, and retail sectors across the state's larger urban centers.
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Get Access To All JobsSUMMARY
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
JOB DUTIES:
- Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.
- Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
- Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
- May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
- Orders items to ensure appropriate inventory levels are maintained for customers.
- May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
- Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
- Determines the most cost effective shipping method for customer orders.
- Partners with Account Representatives to ensure customer satisfaction.
- Expedites backorders. May pull inventory and prepare order for shipment to customer.
- May handle customer returns.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
- Reliability, organization, and attention to detail required.
- Strong communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
- Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
SUMMARY
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
JOB DUTIES:
- Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.
- Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
- Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
- May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
- Orders items to ensure appropriate inventory levels are maintained for customers.
- May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
- Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
- Determines the most cost effective shipping method for customer orders.
- Partners with Account Representatives to ensure customer satisfaction.
- Expedites backorders. May pull inventory and prepare order for shipment to customer.
- May handle customer returns.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
- Reliability, organization, and attention to detail required.
- Strong communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
- Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Customer Service Management Job Roles in Montana
See all 238+ Customer Service Management Jobs in Montana
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Search Customer Service Management Jobs in MontanaCustomer Service Management Jobs in Montana: Frequently Asked Questions
Which companies sponsor visas for customer service managers in Montana?
Larger Montana employers with documented sponsorship histories include Billings Clinic, St. Patrick Hospital in Missoula, First Interstate BancSystem, and regional utility companies like NorthWestern Energy. Sponsorship is more common at organizations with HR infrastructure capable of managing the process, so mid-to-large employers in healthcare, banking, and telecommunications tend to be the most realistic targets for customer service management candidates.
Which visa types are most common for customer service management roles in Montana?
The H-1B is the most frequently used visa for customer service management positions that require a bachelor's degree in a relevant field such as business administration, communications, or operations management. The role must qualify as a specialty occupation under USCIS standards. TN visas are an option for Canadian and Mexican nationals whose role and degree meet the applicable occupational categories listed under USMCA.
Which cities in Montana have the most customer service management sponsorship jobs?
Billings is Montana's largest city and generates the most hiring activity for customer service management roles, particularly in healthcare and financial services. Missoula follows, with a concentration in healthcare and university-adjacent operations. Great Falls and Bozeman also have employer bases in retail, government services, and technology support, with Bozeman growing steadily due to its expanding tech and startup presence.
How to find customer service management visa sponsorship jobs in Montana?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the U.S. You can filter directly for customer service management roles in Montana to see employers who are open to sponsoring. Because Montana's sponsorship market is smaller than coastal states, setting up alerts and checking regularly gives you an advantage when new positions are posted by healthcare systems, financial institutions, or growing tech employers in Bozeman.
Are there any Montana-specific considerations for customer service management visa sponsorship?
Montana follows federal prevailing wage requirements, so sponsoring employers must pay wages meeting Department of Labor standards for the specific role and location. Because Montana's labor market is smaller, prevailing wages in cities like Billings or Missoula may differ from national averages. The University of Montana and Montana State University occasionally generate pipelines into local employer networks, which can be relevant for candidates building connections before pursuing sponsored roles.
What is the prevailing wage for sponsored customer service management jobs in Montana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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