Customer Service Management Visa Sponsorship Jobs in Montana
Customer service management roles in Montana are concentrated in Billings, Missoula, and Great Falls, with employers like Billings Clinic, RightNow Technologies' legacy operations, and regional financial institutions driving demand. International candidates pursuing visa sponsorship will find the most activity in healthcare, finance, and retail sectors across the state's larger urban centers.
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SUMMARY
The Asset Management Analyst position is designed to execute enhanced asset management processes that pertain to our National Accounts. Primarily, this individual will provide a single point of contact for Asset requests from the National Sales team and work in tandem with the Asset Managers to smoothly meet the needs of our national account sales team and customer base. The primary goal of the National Accounts Assets Analyst is to provide enhanced asset analysis to provide a better customer experience and to support growth initiatives and increase sales. This position will also be responsible for the execution of projects within Asset Management that are key managing our national sales and asset initiatives. This position will also promote Asset Management fundamentals and principles within the National Sales Organization.
ESSENTIAL FUNCTIONS
- Responsible for National Account Fleet Management. Point contact for asset requests from the National Sales team. Works on Redeployment of Assets within National Accounts team to prevent units from becoming NLE (No Longer Earning).
- Provides recommendations to the AM team regarding National Account needs and requests. Manage the sourcing of equipment for National Accounts and work with the local Asset Manager to ensure units are reserved and put into service within the optimal time frame. Process VCN (Vehicle Change Notice) from old branch to new branch.
- Liaison between the local AM’s and the National Acct team on any issues that are occurring with a National Acct within a business unit that requires action to improve the customer experience and grow the account.
- Lead analyst on special projects based on National Sales Initiative and specific National Customers’ needs.
ADDITIONAL RESPONSIBILITIES
- Sales and Marketing: Track and execute redeployment of vehicles to National Accounts from reserving on the SVN to in service of unit to the Customer with coordination with the local AM.
- DTS Support: Coordinate and assist with key National Accounts under the DTS product offering as needed.
- Asset Management: Fulfill asset requests for National Accounts, Manage Rent to Lease (R2L) for National Accounts, Manage Surplus Vehicle Notice (SVN) for National Accounts, Vehicle Change Notice (VCN) Monitor National Account I/S & O/S to control NYE and NLE for National Accounts. Attend calls weekly to prevent billing errors on end bills and start bills.
- Financial: Review and conduct analysis of National Fleet, Less than term, Flex Lease, Short Term Lease, Fast Track, Vosa while ensuring proper depreciation to salvage during the life of the asset working in tandem with local AM’s.
- Performs other duties as assigned.
SKILLS AND ABILITIES
- High Energy, Self-motivated, self-directed person with the ability to focus on multiple projects and activities simultaneously and able to thrive in a fast paced environment.
- Demonstrated ability to Lead, motivate, train and develop others in order to understand the business model as it pertains to Asset Management.
- Ability to influence Asset Management and Sales Leadership as well as peers.
- Strong Oral and written communications skills having desired impact and effect to drive results.
- Strong presentation and analytical skills focused on managing assets, Strong Customer focus.
- Ability to create and maintain professional relationships within all levels of the organization, peers, work groups, customers, supervisors.
- Ability to work independently and as member of a Team.
- Flexibility to operate and self-driven to excel in a fast paced environment.
- Capable of multi-tasking, highly organized, with excellent time management skills.
- Ability to deal with ambiguity.
- Detail oriented with excellent follow up practices.
QUALIFICATIONS
- Bachelor's degree required in Business Administration, Finance, Economics, Accounting.
- Three (3) years or more in Rental, Operations, Sales or industry related experience required.
TRAVEL - None
DOT REGULATED - No
JOB CATEGORY: Asset Management
COMPENSATION INFORMATION
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
PAY TYPE:
Salaried
Minimum Pay Range: 50,000
Maximum Pay Range: 60,000
BENEFITS INFORMATION
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
IMPORTANT NOTE:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.
CURRENT EMPLOYEES:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Customer Service Management Job Roles in Montana
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Search Customer Service Management Jobs in MontanaCustomer Service Management Jobs in Montana: Frequently Asked Questions
Which companies sponsor visas for customer service managers in Montana?
Larger Montana employers with documented sponsorship histories include Billings Clinic, St. Patrick Hospital in Missoula, First Interstate BancSystem, and regional utility companies like NorthWestern Energy. Sponsorship is more common at organizations with HR infrastructure capable of managing the process, so mid-to-large employers in healthcare, banking, and telecommunications tend to be the most realistic targets for customer service management candidates.
Which visa types are most common for customer service management roles in Montana?
The H-1B visa is the most frequently used visa for customer service management positions that require a bachelor's degree in a relevant field such as business administration, communications, or operations management. The role must qualify as a specialty occupation under USCIS standards. TN visas are an option for Canadian and Mexican nationals whose role and degree meet the applicable occupational categories listed under USMCA.
Which cities in Montana have the most customer service management sponsorship jobs?
Billings is Montana's largest city and generates the most hiring activity for customer service management roles, particularly in healthcare and financial services. Missoula follows, with a concentration in healthcare and university-adjacent operations. Great Falls and Bozeman also have employer bases in retail, government services, and technology support, with Bozeman growing steadily due to its expanding tech and startup presence.
How to find customer service management visa sponsorship jobs in Montana?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the U.S. You can filter directly for customer service management roles in Montana to see employers who are open to sponsoring. Because Montana's sponsorship market is smaller than coastal states, setting up alerts and checking regularly gives you an advantage when new positions are posted by healthcare systems, financial institutions, or growing tech employers in Bozeman.
Are there any Montana-specific considerations for customer service management visa sponsorship?
Montana follows federal prevailing wage requirements, so sponsoring employers must pay wages meeting Department of Labor standards for the specific role and location. Because Montana's labor market is smaller, prevailing wages in cities like Billings or Missoula may differ from national averages. The University of Montana and Montana State University occasionally generate pipelines into local employer networks, which can be relevant for candidates building connections before pursuing sponsored roles.
What is the prevailing wage for sponsored customer service management jobs in Montana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.