Customer Service Management Visa Sponsorship Jobs in New Mexico

INTRODUCTION

Under general direction, the Treasury Management (TM) Sales Analyst supports the Treasury Management Officers (TMOs) in growing TM revenue. This position is responsible for the creation, analysis and delivery of proposals, RFPs, and sales presentations. The TM Sales Analyst performs pre-call planning, preparation and participates in joint sales calls with TMOs and Commercial Bankers. The TM Sales Analyst provides a high level of internal customer support through understanding and driving the sales culture and vision of the organization within the member banks, maintaining and delivering reporting and metrics; and managing all additional aspects of sales support in the sub lines of business.

How you will spend your time:

- Develop proformas, proposals and customer profitability analysis for Treasury opportunities
- Prepare pre-call planning prep and materials for TM client and prospect meetings
- Coordinate proposal responses and works across business lines to gather response information
- Participate in sales calls with the Commercial Bankers and TMOs to ensure a working knowledge of customer base and act as backup for complex client relationships and onboardings
- Lead onboarding discussions and provide sales demos for Treasury and Payment Solutions applications
- Coordinate Onboarding of new accounts and new TM services for both new and existing clients
- Coordinates exception pricing updates
- Reviews account analysis after deals are closed to ensure that new clients and services are billing properly
- Creates comprehensive Relationship Reviews including account structure, industry updates, and product/service recommendations
- Assists with Fraud Mitigation Discussion and coordinates onboarding of positive pay solutions for clients that have a fraud occurrence
- Serves as the designated backup to the TMO and assists customers as appropriate; Refer and/or cross-sell TM products that result in client relationship product penetration ratio growth YoY through review for opportunities during preparation of account & TM relationship reviews, TM proformas and client proposals, or identify opportunities during direct client interaction
- Communicate client service channels and foster partnership amongst teams; Coordinates and prepares materials for internal meetings such as pre-call planning or team updates on process changes
- Monitors weekly Salesforce dashboards and resolves discrepancies between sales opportunities and implementations
- Attends regular pipeline meetings with TMOs to prepare for next stage of sales support for each sales opportunity identified

BASIC QUALIFICATIONS

- Bachelor's degree in Business Administration/Management or Finance
- 1-3 years related experience, preferable in sales, sales support and/or commercial banking
- Basic knowledge of cash management products, commercial card products, principles and practices
- Proficiency with Microsoft Office Suite to include Word, Excel, PowerPoint, and Outlook
- Good interpersonal and customer service skills
- Proficiency in organizing and prioritizing work to meet deadlines, with the ability to adapt within a changing environment and demonstrate accuracy and thoroughness

COMPENSATION RANGE:

$51,480.00 - $99,330.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.

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