Customer Service Management Visa Sponsorship Jobs in California
California's customer service management roles span technology companies in the Bay Area and Los Angeles, e-commerce operations hubs in San Jose, and large enterprise contact centers across Sacramento and San Diego. Major employers including Salesforce, Apple, Google, and Amazon regularly hire internationally for these positions, making California one of the more active states for visa sponsorship in this field.
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Get Access To All JobsABOUT THE ROLE:
We are looking for a motivated and customer-focused Customer Service Representative 1 to join our Resident Screening team. In this role, you will assist customers by answering questions, troubleshooting issues, and guiding them through the screening process. You'll provide exceptional service through phone and email communication, accurately document customer interactions, and collaborate with team members to ensure timely resolution of inquiries while maintaining compliance with company policies and procedures. If you enjoy helping people, solving problems, and delivering a positive customer experience, we'd love to hear from you!
Monday-Friday, 8:30 AM - 5:00 PM
WHAT YOU’LL DO:
- Answer customer questions by researching and providing clear, helpful information while handling each call professionally.
- Resolve issues by exploring solutions and escalating when needed to ensure quick problem resolution.
- Record all customer interactions and follow up to make sure every inquiry or concern is fully addressed.
- Meet company service and productivity standards while complying with policies and maintaining excellent customer care.
WHO YOU ARE:
- 2-year college degree or equivalent experience
- 2-year minimum experience in direct customer service
- Demonstrates excellent telephone and written communication skills
- Professional phone demeanor skills
- Proficiency in Microsoft Office Suite
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- High attention to detail and strong organizational skills
IDEAL TO HAVE:
- Experience using a customer service (“CRM”) or sales database system
REAL ESTATE RUN ON YARDI. ABOUT US:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth.
DISCOVER THE YARDI DIFFERENCE:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
If you are looking for a rewarding career that combines technical prowess and outstanding customer service, this is the opportunity you've been waiting for. Join us and be part of a team that empowers clients worldwide with innovative solutions and exceptional service!
COMPENSATION:
- Salary Range: $23.00/hr - $25.53/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
LI-Hybrid
LOCATION:
Santa Ana, CA
BUSINESS UNIT:
Resident Screening
DEPARTMENT:
Client Services
EMPLOYMENT TYPE:
Employee - Full Time
ABOUT THE ROLE:
We are looking for a motivated and customer-focused Customer Service Representative 1 to join our Resident Screening team. In this role, you will assist customers by answering questions, troubleshooting issues, and guiding them through the screening process. You'll provide exceptional service through phone and email communication, accurately document customer interactions, and collaborate with team members to ensure timely resolution of inquiries while maintaining compliance with company policies and procedures. If you enjoy helping people, solving problems, and delivering a positive customer experience, we'd love to hear from you!
Monday-Friday, 8:30 AM - 5:00 PM
WHAT YOU’LL DO:
- Answer customer questions by researching and providing clear, helpful information while handling each call professionally.
- Resolve issues by exploring solutions and escalating when needed to ensure quick problem resolution.
- Record all customer interactions and follow up to make sure every inquiry or concern is fully addressed.
- Meet company service and productivity standards while complying with policies and maintaining excellent customer care.
WHO YOU ARE:
- 2-year college degree or equivalent experience
- 2-year minimum experience in direct customer service
- Demonstrates excellent telephone and written communication skills
- Professional phone demeanor skills
- Proficiency in Microsoft Office Suite
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- High attention to detail and strong organizational skills
IDEAL TO HAVE:
- Experience using a customer service (“CRM”) or sales database system
REAL ESTATE RUN ON YARDI. ABOUT US:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth.
DISCOVER THE YARDI DIFFERENCE:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
If you are looking for a rewarding career that combines technical prowess and outstanding customer service, this is the opportunity you've been waiting for. Join us and be part of a team that empowers clients worldwide with innovative solutions and exceptional service!
COMPENSATION:
- Salary Range: $23.00/hr - $25.53/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
LI-Hybrid
LOCATION:
Santa Ana, CA
BUSINESS UNIT:
Resident Screening
DEPARTMENT:
Client Services
EMPLOYMENT TYPE:
Employee - Full Time
Customer Service Management Job Roles in California
See all 491+ Customer Service Management Jobs in California
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Search Customer Service Management Jobs in CaliforniaCustomer Service Management Jobs in California: Frequently Asked Questions
Which companies sponsor visas for customer service management roles in California?
Technology companies are among the most active sponsors for customer service management roles in California. Salesforce, Apple, Google, Amazon, and Adobe have filed Labor Condition Applications for customer-facing management positions. Large e-commerce and enterprise software firms in the Bay Area and Los Angeles tend to sponsor more frequently than smaller businesses, partly because they have in-house immigration teams equipped to handle the process.
Which visa types are most common for customer service management roles in California?
The H-1B visa is the most common visa for customer service management roles in California, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a specific field such as business administration or communications. The L-1A intracompany transfer visa is also relevant for managers moving from an overseas office to a U.S. entity. O-1 visas occasionally apply to candidates with demonstrated extraordinary achievement in their field.
Which cities in California have the most customer service management sponsorship jobs?
San Jose, San Francisco, and the broader Bay Area consistently produce the highest volume of customer service management sponsorship opportunities, driven by the concentration of technology and SaaS companies headquartered there. Los Angeles is active as well, particularly in entertainment, retail, and e-commerce. San Diego and Sacramento each have notable clusters of enterprise employers and regional headquarters that hire internationally for management roles.
How to find customer service management visa sponsorship jobs in California?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship, with filters for role type and state that make it straightforward to browse customer service management openings in California. Because sponsoring employers self-select onto the platform, the listings are more relevant than general job searches where sponsorship status is unclear. Checking Migrate Mate regularly is a practical starting point for narrowing your search to verified sponsoring employers in California.
Are there any California-specific considerations for customer service management visa sponsorship?
California's prevailing wage requirements under the H-1B program reflect the state's high cost of living, so employers must pay wages that meet Department of Labor standards for the specific region, whether that is the Bay Area, Los Angeles, or another metro. California also has some of the strongest worker protection laws in the country, which can affect employment contract terms. Candidates should note that specialty occupation eligibility for customer service management roles depends heavily on how the employer defines and documents the position's degree requirements.
What is the prevailing wage for sponsored customer service management jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.