Customer Service Management Visa Sponsorship Jobs in Maine
Customer service management roles in Maine are concentrated in the Portland metro area, with employers like Unum Group, WEX Inc., and Hannaford Supermarkets offering leadership positions in insurance, fintech, and retail operations. International candidates pursuing visa sponsorship will find the most opportunities with larger regional employers and national companies operating Maine offices.
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Get Access To All JobsPay Range: $21.00/hr
Shift: Monday - Friday 7:30am to 4:00pm
Location: 55 Logistics Dr, Auburn, ME 04210
YOUR ROLE
Are you known for exceptional operational support in the supply chain environment? Are you passionate about coordinating efficient, reliable transportation with various carriers? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.
WHAT ARE YOU GOING TO DO?
- Develop critical relationships with internal or external customers, assist with account management such as maintaining customer profiles, details and service needs. Address complex or escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs.
- Manage document accuracy; requires complex knowledge of customers, carriers, and procedures. Oversee services that require special or expedited handing. Track orders and shipments and assist with tracing as needed; usually more complex, domestic and may involve international operations.
- Process operational data in software systems and applications, identify missing or potential operational or service concerns, and resolve with the appropriate groups. Utilize databases, logs, and other sources to locate and verify information; information is usually complex.
- Run, analyze and summarize operational reports and details; present information to co-workers or supervisors are needed.
- Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically complex in nature.
- Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items.
- Review for operational accuracy, work with customers on questions; assist others as needed.
WHAT ARE WE LOOKING FOR?
- Education and Experience: High School graduate or GED; Associates Degree or equivalent combination of work experience, preferred. Two years of specialized logistics or related operations support experience.
- Skills: Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications. Utilizes databases and systems to review and verify logistics and transportation information. Ability to prepare operational reports, queries, and service information, as well as quotes and service details. Ability to track and trace basic shipments or product, typically domestic and more complex.
- Characteristics: Capable of working with providers, carriers and services in a transportation/logistics environment. Able to identify operational delays and communicate and work to resolve potential concerns or delays. Operates in a fast pace and changing environment and in both a team and individual contributor environment. Capable of communicating with co-workers to provide and receive direction.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
Pay Range: $21.00/hr
Shift: Monday - Friday 7:30am to 4:00pm
Location: 55 Logistics Dr, Auburn, ME 04210
YOUR ROLE
Are you known for exceptional operational support in the supply chain environment? Are you passionate about coordinating efficient, reliable transportation with various carriers? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.
WHAT ARE YOU GOING TO DO?
- Develop critical relationships with internal or external customers, assist with account management such as maintaining customer profiles, details and service needs. Address complex or escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs.
- Manage document accuracy; requires complex knowledge of customers, carriers, and procedures. Oversee services that require special or expedited handing. Track orders and shipments and assist with tracing as needed; usually more complex, domestic and may involve international operations.
- Process operational data in software systems and applications, identify missing or potential operational or service concerns, and resolve with the appropriate groups. Utilize databases, logs, and other sources to locate and verify information; information is usually complex.
- Run, analyze and summarize operational reports and details; present information to co-workers or supervisors are needed.
- Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically complex in nature.
- Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items.
- Review for operational accuracy, work with customers on questions; assist others as needed.
WHAT ARE WE LOOKING FOR?
- Education and Experience: High School graduate or GED; Associates Degree or equivalent combination of work experience, preferred. Two years of specialized logistics or related operations support experience.
- Skills: Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications. Utilizes databases and systems to review and verify logistics and transportation information. Ability to prepare operational reports, queries, and service information, as well as quotes and service details. Ability to track and trace basic shipments or product, typically domestic and more complex.
- Characteristics: Capable of working with providers, carriers and services in a transportation/logistics environment. Able to identify operational delays and communicate and work to resolve potential concerns or delays. Operates in a fast pace and changing environment and in both a team and individual contributor environment. Capable of communicating with co-workers to provide and receive direction.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
Customer Service Management Job Roles in Maine
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Search Customer Service Management Jobs in MaineCustomer Service Management Jobs in Maine: Frequently Asked Questions
Which companies sponsor visas for customer service managers in Maine?
The most active sponsors for customer service management roles in Maine tend to be larger regional employers with established HR infrastructure. Companies like Unum Group and WEX Inc. in Portland, along with national retailers and healthcare organizations operating in Maine, have histories of H-1B sponsorship for management roles. Smaller Maine businesses rarely sponsor due to the administrative cost and complexity involved.
Which visa types are most common for customer service management roles in Maine?
The H-1B is the most common visa category for customer service management roles in Maine, provided the position requires a bachelor's degree in a directly related field such as business administration or communications. Candidates with Canadian or Mexican citizenship may qualify for the TN visa under the NAFTA/USMCA treaty. Australians in management roles may consider the E-3 visa as an alternative pathway.
Which cities in Maine have the most customer service management sponsorship jobs?
Portland is Maine's primary hub for customer service management sponsorship opportunities, home to the state's largest private employers in financial services, insurance, and technology. Augusta sees some activity through state-adjacent healthcare and government contractors. Bangor offers a smaller but growing market tied to regional healthcare systems and retail operations, though sponsorship opportunities there are less frequent than in Portland.
How to find customer service management visa sponsorship jobs in Maine?
Migrate Mate is designed specifically for international candidates searching for visa sponsorship jobs, including customer service management roles in Maine. You can filter directly by state and role type to see which Maine employers are actively sponsoring. This is more efficient than general job searches because listings are curated for candidates who need work authorization, saving time on roles that won't consider sponsorship.
Are there any Maine-specific considerations for customer service management visa applicants?
Maine's relatively small labor market means fewer total sponsorship opportunities compared to states like Massachusetts or New York, but competition for those roles is also lower. The Department of Labor's prevailing wage requirements apply statewide, and wage levels in Maine's market will generally reflect Portland metro benchmarks for management roles. Candidates should focus applications on employers with prior H-1B filing history, which is publicly verifiable through DOL disclosure data.
What is the prevailing wage for sponsored customer service management jobs in Maine?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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