Customer Service Management Visa Sponsorship Jobs in West Virginia
Customer service management visa sponsorship jobs in West Virginia are concentrated in industries like healthcare, retail, and financial services, with employers in Charleston, Huntington, and Morgantown among the more active hiring markets. Large healthcare networks such as WVU Medicine and CAMC Health System, along with regional retail and banking operations, periodically seek experienced customer service managers.
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Get Access To All JobsWelcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.
This position revolves around computer data entry procedures and providing excellent customer service. These include ordering clients’ tests, looking up and printing results, canceling tests and other miscellaneous functions in support of the hospital's mission of excellent patient care.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
- High School Diploma or GED.
- Possess a valid driver’s license.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
- Responsible for office related work including but not limited to billing reports, daily audits, scanning and resolving client issues
- Excellent customer service regarding written and oral communication skills
- Answering telephone calls in a prompt and concise manner
- Obtains demographic/billing/insurance information from clients/patients/family members/legal guardians necessary to process the lab orders
- Receiving lab samples dropped off at the UML office, ordering and labeling these samples for delivery to the lab
- Receives samples dropped off at the UML office by the couriers, ordering and labeling these samples for delivery to the lab
- Processing these samples per WVUH standards to maintain proper stability limits
- Centrifuging samples for processing, storage and delivery
- Uses hospital/UML communications systems (fax, telephones, Gajema tracking systems and computers) in accordance with hospital standards
- Works with the coordinators and managers to identify issues and problems
- Demonstrates flexibility to meet the needs of the department in regard to changes in work volume, planned or unplanned changes in schedule due to call offs
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequent walking, standing, stooping, reaching, pushing, pulling, lifting (no more than 50lbs)
- Must have reading and comprehensive ability
- Must be able to read and write legible in English
- Must be able to communicate effectively
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS AND ABILITIES:
- Good Communication Skills
- Ability to adapt and learn and apply new processes.
- Pays attention to detail
- Works well with a team.
Scheduled Weekly Hours:
40
Shift:
Night (United States of America)
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
WVUH West Virginia University Hospitals
Cost Center:
191 WVUH Clinical Labs Medical Lab Service
Address:
3040 University Ave
Morgantown
West Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.
This position revolves around computer data entry procedures and providing excellent customer service. These include ordering clients’ tests, looking up and printing results, canceling tests and other miscellaneous functions in support of the hospital's mission of excellent patient care.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
- High School Diploma or GED.
- Possess a valid driver’s license.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
- Responsible for office related work including but not limited to billing reports, daily audits, scanning and resolving client issues
- Excellent customer service regarding written and oral communication skills
- Answering telephone calls in a prompt and concise manner
- Obtains demographic/billing/insurance information from clients/patients/family members/legal guardians necessary to process the lab orders
- Receiving lab samples dropped off at the UML office, ordering and labeling these samples for delivery to the lab
- Receives samples dropped off at the UML office by the couriers, ordering and labeling these samples for delivery to the lab
- Processing these samples per WVUH standards to maintain proper stability limits
- Centrifuging samples for processing, storage and delivery
- Uses hospital/UML communications systems (fax, telephones, Gajema tracking systems and computers) in accordance with hospital standards
- Works with the coordinators and managers to identify issues and problems
- Demonstrates flexibility to meet the needs of the department in regard to changes in work volume, planned or unplanned changes in schedule due to call offs
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequent walking, standing, stooping, reaching, pushing, pulling, lifting (no more than 50lbs)
- Must have reading and comprehensive ability
- Must be able to read and write legible in English
- Must be able to communicate effectively
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS AND ABILITIES:
- Good Communication Skills
- Ability to adapt and learn and apply new processes.
- Pays attention to detail
- Works well with a team.
Scheduled Weekly Hours:
40
Shift:
Night (United States of America)
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
WVUH West Virginia University Hospitals
Cost Center:
191 WVUH Clinical Labs Medical Lab Service
Address:
3040 University Ave
Morgantown
West Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Customer Service Management Job Roles in West Virginia
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Search Customer Service Management Jobs in West VirginiaCustomer Service Management Jobs in West Virginia: Frequently Asked Questions
Which companies sponsor visas for customer service managers in West Virginia?
Healthcare organizations are among the most consistent sponsors in West Virginia, with WVU Medicine and Charleston Area Medical Center (CAMC) occasionally hiring customer service management professionals. Regional banks, insurance firms, and utilities operating out of Charleston also appear in sponsorship records. Sponsorship is not common across all employers, so checking H-1B visa disclosure data through the Department of Labor is a reliable way to identify which specific West Virginia organizations have sponsored roles historically.
Which visa types are most common for customer service management roles in West Virginia?
The H-1B visa is the most frequently used category for customer service management roles, provided the position requires a bachelor's degree in a specific field such as business administration, communications, or a related discipline. The L-1A visa applies when a multinational company transfers an existing manager into a West Virginia operation. For candidates from Australia or certain trade-agreement countries, the E-3 visa or TN visa may also be applicable depending on nationality and employer eligibility.
Which cities in West Virginia have the most customer service management sponsorship jobs?
Charleston, as the state capital and largest city, sees the most employer activity for customer service management roles, driven by healthcare, government contractors, and financial services. Morgantown has a growing base of employers connected to West Virginia University and its affiliated health system. Huntington, home to Marshall University and a range of regional employers, is another city where management-level customer service roles occasionally come with sponsorship. Smaller markets in the state rarely generate enough volume to be reliable.
How to find customer service management visa sponsorship jobs in West Virginia?
Migrate Mate is a job board focused specifically on visa sponsorship roles across the United States, including customer service management positions in West Virginia. You can filter by state and role to see which employers are actively hiring and have a history of sponsoring international candidates. Because West Virginia has a smaller employer pool than coastal states, setting up alerts and checking regularly on Migrate Mate gives you an advantage when new openings are posted.
Are there state-specific considerations for customer service management sponsorship in West Virginia?
West Virginia's economy is more concentrated in healthcare, energy, and public-sector services than in large corporate or tech industries, which affects how frequently sponsorship appears in customer service management. Employers must meet prevailing wage requirements set by the Department of Labor for the specific metropolitan or non-metropolitan area where the job is located, and wages in West Virginia markets may differ from national benchmarks. WVU's business programs do produce some local talent pipelines, but international candidates typically need to connect with employers directly to assess sponsorship willingness.
What is the prevailing wage for sponsored customer service management jobs in West Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.