Customer Service Management Visa Sponsorship Jobs in Nebraska
Nebraska's customer service management jobs span major employers in Omaha's financial and insurance sectors, Lincoln's growing tech scene, and large distribution and logistics operations statewide. Companies like Mutual of Omaha, Union Pacific, and PayPal have established operations here and have historically sought skilled managers to lead service teams, creating openings that may include visa sponsorship.
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Job Number 26076099
Job Category Reservations
Location 1818 N 90th St, Omaha, Nebraska, United States, 68114
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Marriott’s Personal Ambassador associates deliver personal service by promptly and accurately responding to the inquiries of our most loyal guests via phone, mail and email. Personal Ambassadors respond to contacts from their dedicated member base and anticipate guest needs, actively listen, answer questions and resolve any issues in an efficient and effortless experience. As a dedicated contact for their guests, Personal Ambassadors are responsible for evaluating and analyzing each guest’s needs, recommending, and executing tailored travel solutions that enhance their travel experience, deepening their loyalty to Marriott’s products and services. Personal Ambassadors build relationships over time with assigned Ambassador members to personalize service and become a trusted resource. Responsibilities include customizing communications and travel planning, as well as experiences for Ambassador members for business travel, life events, special stays, offers and exclusive Ambassador offers and events. Personal Ambassadors are responsible for new member onboarding to introduce the Ambassador program and proactive outreach to low engaged Ambassador members. Personal Ambassadors support the Ambassador team with Personal and Anytime Ambassador calls and emails from Ambassador Members on a regular basis.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
APTITUDES DESEABLES
Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
Experiencia como supervisor: No se requiere experiencia como supervisor.
Licencia o certificación: Ninguna
APTITUDES OBLIGATORIAS
Experiencia laboral afín: Se requieren 6 meses de experiencia afín en el grupo de conocimiento sobre lealtad (Loyalty Knowledge Group) o en un grupo de conocimiento de nivel superior.
Marriott International es la empresa hotelera más grande del mundo, con más marcas, más hoteles y más oportunidades para que los empleados progresen y tengan éxito. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.
Additional Information
Job Number 26076099
Job Category Reservations
Location 1818 N 90th St, Omaha, Nebraska, United States, 68114
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Marriott’s Personal Ambassador associates deliver personal service by promptly and accurately responding to the inquiries of our most loyal guests via phone, mail and email. Personal Ambassadors respond to contacts from their dedicated member base and anticipate guest needs, actively listen, answer questions and resolve any issues in an efficient and effortless experience. As a dedicated contact for their guests, Personal Ambassadors are responsible for evaluating and analyzing each guest’s needs, recommending, and executing tailored travel solutions that enhance their travel experience, deepening their loyalty to Marriott’s products and services. Personal Ambassadors build relationships over time with assigned Ambassador members to personalize service and become a trusted resource. Responsibilities include customizing communications and travel planning, as well as experiences for Ambassador members for business travel, life events, special stays, offers and exclusive Ambassador offers and events. Personal Ambassadors are responsible for new member onboarding to introduce the Ambassador program and proactive outreach to low engaged Ambassador members. Personal Ambassadors support the Ambassador team with Personal and Anytime Ambassador calls and emails from Ambassador Members on a regular basis.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
APTITUDES DESEABLES
Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
Experiencia como supervisor: No se requiere experiencia como supervisor.
Licencia o certificación: Ninguna
APTITUDES OBLIGATORIAS
Experiencia laboral afín: Se requieren 6 meses de experiencia afín en el grupo de conocimiento sobre lealtad (Loyalty Knowledge Group) o en un grupo de conocimiento de nivel superior.
Marriott International es la empresa hotelera más grande del mundo, con más marcas, más hoteles y más oportunidades para que los empleados progresen y tengan éxito. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.
Customer Service Management Job Roles in Nebraska
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Search Customer Service Management Jobs in NebraskaCustomer Service Management Jobs in Nebraska: Frequently Asked Questions
Which companies sponsor visas for customer service management roles in Nebraska?
Omaha-based employers with significant customer operations are the most active sponsors for customer service management roles in Nebraska. Mutual of Omaha, First National Bank of Omaha, Union Pacific Railroad, and PayPal's Omaha office have all filed H-1B visa Labor Condition Applications for management-level positions. Large healthcare systems like Nebraska Medicine also sponsor for patient services management roles. Sponsorship activity is concentrated in financial services, insurance, logistics, and healthcare.
Which visa types are most common for customer service management roles in Nebraska?
The H-1B visa is the most common pathway for customer service management roles in Nebraska, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business administration or communications. Candidates with multinational employer experience may qualify for an L-1A intracompany transfer visa if moving into a managerial role. TN visas are available to Canadian and Mexican nationals in qualifying management categories under USMCA.
Which cities in Nebraska have the most customer service management sponsorship jobs?
Omaha accounts for the large majority of customer service management sponsorship activity in Nebraska. Its concentration of Fortune 500 headquarters, financial institutions, insurance companies, and e-commerce distribution centers drives consistent demand for experienced managers. Lincoln has a smaller but growing share, particularly in technology companies and state government-adjacent services. Outside these two cities, sponsorship opportunities in customer service management are limited.
How to find customer service management visa sponsorship jobs in Nebraska?
Migrate Mate filters job listings specifically by visa sponsorship eligibility, making it straightforward to browse customer service management roles in Nebraska without sorting through positions that don't offer sponsorship. You can narrow results by location and role type to focus on Omaha and Lincoln employers actively hiring for management positions. Migrate Mate's listings draw from employers with documented H-1B and other sponsorship histories, giving you a more targeted starting point than general job searches.
Are there any Nebraska-specific considerations for customer service management visa sponsorship?
Nebraska's prevailing wage requirements for H-1B positions are determined by the Department of Labor based on Omaha and Lincoln metropolitan area data, which reflects the local cost of labor rather than national benchmarks. Customer service management roles must meet the specialty occupation threshold, meaning employers need to demonstrate the position genuinely requires a degree in a specific field. Nebraska's relatively low cost of living can affect how prevailing wages compare to coastal markets, which is worth understanding during offer negotiations.
What is the prevailing wage for sponsored customer service management jobs in Nebraska?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.