Customer Service Management Visa Sponsorship Jobs in Georgia
Georgia's customer service management roles span major employers like Delta Air Lines, NCR Voyix, and Coca-Cola in Atlanta, plus growing contact center hubs in Alpharetta and Savannah. International professionals with management experience in service operations, CX strategy, or call center leadership will find active hiring across the state's finance, tech, and logistics sectors.
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SUMMARY
The Asset Management Analyst position is designed to execute enhanced asset management processes that pertain to our National Accounts. Primarily, this individual will provide a single point of contact for Asset requests from the National Sales team and work in tandem with the Asset Managers to smoothly meet the needs of our national account sales team and customer base. The primary goal of the National Accounts Assets Analyst is to provide enhanced asset analysis to provide a better customer experience and to support growth initiatives and increase sales. This position will also be responsible for the execution of projects within Asset Management that are key managing our national sales and asset Initiatives. This position will also promote Asset Management fundamentals and principles within the National Sales Organization.
ESSENTIAL FUNCTIONS
- Responsible for National Account Fleet Management. Point contact for asset requests from the National Sales team. Works on Redeployment of Assets within National Accounts team to prevent units from becoming NLE (No Longer Earning)
- Provides recommendations to the AM team regarding National Account needs and requests. Manage the sourcing of equipment for National Accounts and work with the local Asset Manager to ensure units are reserved and put into service within the optimal time frame. Process VCN (Vehicle Change Notice) from old branch to new branch
- Liaison between the local AM’s and the National Acct team on any issues that are occurring with a National Acct within a business unit that requires action to improve the customer experience and grow the account
- Lead analyst on special projects based on National Sales Initiative and specific National Customers’ needs
ADDITIONAL RESPONSIBILITIES
- Sales and Marketing: Track and execute redeployment of vehicles to National Accounts from reserving on the SVN to in service of unit to the Customer with coordination with the local AM.
- DTS Support: Coordinate and assist with key National Accounts under the DTS product offering as needed.
- Asset Management: Fulfill asset requests for National Accounts, Manage Rent to Lease (R2L) for National Accounts, Manage Surplus Vehicle Notice (SVN) for National Accounts, Vehicle Change Notice (VCN) Monitor National Account I/S & O/S to control NYE and NLE for National Accounts. Attend calls weekly to prevent billing errors on end bills and start bills
- Financial: Review and conduct analysis of National Fleet, Less than term, Flex Lease, Short Term Lease, Fast Track, Vosa while ensuring proper depreciation to salvage during the life of the asset working in tandem with local AM’s
- Performs other duties as assigned.
SKILLS AND ABILITIES
- High Energy, Self-motivated, self-directed person with the ability to focus on multiple projects and activities simultaneously and able to thrive in a fast paced environment
- Demonstrated ability to Lead, motivate, train and develop others in order to understand the business model as it pertains to Asset Management
- Ability to influence Asset Management and Sales Leadership as well as peers
- Strong Oral and written communications skills having desired impact and effect to drive results
- Strong presentation and analytical skills focused on managing assets, Strong Customer focus
- Ability to create and maintain professional relationships within (all levels of the organization, peers, work groups, customers, supervisors)
- Ability to work independently and as member of a Team
- Flexibility to operate and self-driven to excel in a fast paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Ability to deal with ambiguity
- Detail oriented with excellent follow up practices
QUALIFICATIONS
- Bachelor's degree required in Business Administration, Finance, Economics, Accounting
- Three (3) years or more in Rental, Operations, Sales or industry related experience required
TRAVEL - None
DOT REGULATED - No
JOB CATEGORY: Asset Management
COMPENSATION INFORMATION
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
PAY TYPE:
Salaried
Minimum Pay Range: 50,000
Maximum Pay Range: 60,000
BENEFITS INFORMATION
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
IMPORTANT NOTE:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.
CURRENT EMPLOYEES:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Customer Service Management Job Roles in Georgia
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Search Customer Service Management Jobs in GeorgiaCustomer Service Management Jobs in Georgia: Frequently Asked Questions
Which companies sponsor visas for customer service management roles in Georgia?
Atlanta-based companies with a track record of sponsoring work visas for management roles include Delta Air Lines, NCR Voyix, Equifax, and Fiserv. UPS and Home Depot, both headquartered in the metro area, also hire customer service managers and have sponsored H-1B visa and L-1 visa petitions. Larger employers with established HR and legal infrastructure are generally more equipped to manage sponsorship than smaller regional firms.
Which visa types are most common for customer service management roles in Georgia?
The H-1B is the most common path for customer service management positions, provided the role meets the specialty occupation standard, typically requiring a degree in business, communications, or a related field. The L-1A is relevant for managers transferring within a multinational company to a Georgia office. Candidates with exceptional records in customer experience leadership may also explore the O-1A, though that category carries a higher evidentiary bar.
Which cities in Georgia have the most customer service management sponsorship jobs?
Atlanta accounts for the large majority of customer service management sponsorship activity in Georgia, driven by its concentration of Fortune 500 headquarters and regional operations centers. Alpharetta is a secondary hub with a dense cluster of fintech and SaaS companies that operate large customer success and support organizations. Savannah has grown as a logistics corridor, generating demand for operations and service managers tied to port and supply chain functions.
How to find customer service management visa sponsorship jobs in Georgia?
Migrate Mate is built specifically for international job seekers and filters customer service management roles in Georgia by sponsorship history, so you're not sifting through listings from employers who don't sponsor. Search by role and state to surface companies in Atlanta, Alpharetta, and beyond that have filed for work visas in this function before. Focusing on employers with a documented sponsorship record significantly improves the efficiency of your search.
Are there any Georgia-specific considerations for customer service management visa sponsorship?
Georgia's status as a right-to-work state doesn't directly affect visa sponsorship, but the state's large bilingual workforce, particularly Spanish and Korean speakers in metro Atlanta, makes multilingual customer service management experience a competitive differentiator. Employers filing H-1B petitions for management roles must meet DOL prevailing wage requirements for the Atlanta-Sandy Springs-Roswell metropolitan statistical area, which typically reflects the local cost of labor for the specific occupational classification.
What is the prevailing wage for sponsored customer service management jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.