Customer Service Management Visa Sponsorship Jobs in Hawaii
Customer service management roles in Hawaii are concentrated in hospitality, retail, and tourism-driven industries, with employers like Hilton Grand Vacations, Marriott Hawaii, and Hawaiian Airlines among those that have historically sponsored skilled workers. Honolulu is the primary hiring hub, though resort-heavy areas like Maui and Kauai also generate demand for experienced service leaders.
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Summary
The Asset Management Analyst position is designed to execute enhanced asset management processes that pertain to our National Accounts. Primarily, this individual will provide a single point of contact for Asset requests from the National Sales team and work in tandem with the Asset Managers to smoothly meet the needs of our national account sales team and customer base. The primary goal of the National Accounts Assets Analyst is to provide enhanced asset analysis to provide a better customer experience and to support growth initiatives and increase sales. This position will also be responsible for the execution of projects within Asset Management that are key managing our national sales and asset Initiatives. This position will also promote Asset Management fundamentals and principles within the National Sales Organization.
Essential Functions
- Responsible for National Account Fleet Management. Point contact for asset requests from the National Sales team. Works on Redeployment of Assets within National Accounts team to prevent units from becoming NLE (No Longer Earning)
- Provides recommendations to the AM team regarding National Account needs and requests. Manage the sourcing of equipment for National Accounts and work with the local Asset Manager to ensure units are reserved and put into service within the optimal time frame. Process VCN (Vehicle Change Notice) from old branch to new branch
- Liaison between the local AM’s and the National Acct team on any issues that are occurring with a National Acct within a business unit that requires action to improve the customer experience and grow the account
- Lead analyst on special projects based on National Sales Initiative and specific National Customers’ needs
Additional Responsibilities
- Sales and Marketing: Track and execute redeployment of vehicles to National Accounts from reserving on the SVN to in service of unit to the Customer with coordination with the local AM.
- DTS Support: Coordinate and assist with key National Accounts under the DTS product offering as needed.
- Asset Management: Fulfill asset requests for National Accounts, Manage Rent to Lease (R2L) for National Accounts, Manage Surplus Vehicle Notice (SVN) for National Accounts, Vehicle Change Notice (VCN) Monitor National Account I/S & O/S to control NYE and NLE for National Accounts. Attend calls weekly to prevent billing errors on end bills and start bills
- Financial: Review and conduct analysis of National Fleet, Less than term, Flex Lease, Short Term Lease, Fast Track, Vosa while ensuring proper depreciation to salvage during the life of the asset working in tandem with local AM’s
- Performs other duties as assigned.
Skills and Abilities
- High Energy, Self-motivated, self-directed person with the ability to focus on multiple projects and activities simultaneously and able to thrive in a fast paced environment
- Demonstrated ability to Lead, motivate, train and develop others in order to understand the business model as it pertains to Asset Management
- Ability to influence Asset Management and Sales Leadership as well as peers
- Strong Oral and written communications skills having desired impact and effect to drive results
- Strong presentation and analytical skills focused on managing assets, Strong Customer focus
- Ability to create and maintain professional relationships within (all levels of the organization, peers, work groups, customers, supervisors)
- Ability to work independently and as member of a Team
- Flexibility to operate and self-driven to excel in a fast paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Ability to deal with ambiguity
- Detail oriented with excellent follow up practices
Qualifications
Bachelor's degree required in Business Administration, Finance, Economics, Accounting
Three (3) years or more in Rental, Operations, Sales or industry related experience required
Travel - None
DOT Regulated - No
Job Category: Asset Management
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type
Salaried
Minimum Pay Range:
50,000
Maximum Pay Range:
60,000
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description
Summary
The Asset Management Analyst position is designed to execute enhanced asset management processes that pertain to our National Accounts. Primarily, this individual will provide a single point of contact for Asset requests from the National Sales team and work in tandem with the Asset Managers to smoothly meet the needs of our national account sales team and customer base. The primary goal of the National Accounts Assets Analyst is to provide enhanced asset analysis to provide a better customer experience and to support growth initiatives and increase sales. This position will also be responsible for the execution of projects within Asset Management that are key managing our national sales and asset Initiatives. This position will also promote Asset Management fundamentals and principles within the National Sales Organization.
Essential Functions
- Responsible for National Account Fleet Management. Point contact for asset requests from the National Sales team. Works on Redeployment of Assets within National Accounts team to prevent units from becoming NLE (No Longer Earning)
- Provides recommendations to the AM team regarding National Account needs and requests. Manage the sourcing of equipment for National Accounts and work with the local Asset Manager to ensure units are reserved and put into service within the optimal time frame. Process VCN (Vehicle Change Notice) from old branch to new branch
- Liaison between the local AM’s and the National Acct team on any issues that are occurring with a National Acct within a business unit that requires action to improve the customer experience and grow the account
- Lead analyst on special projects based on National Sales Initiative and specific National Customers’ needs
Additional Responsibilities
- Sales and Marketing: Track and execute redeployment of vehicles to National Accounts from reserving on the SVN to in service of unit to the Customer with coordination with the local AM.
- DTS Support: Coordinate and assist with key National Accounts under the DTS product offering as needed.
- Asset Management: Fulfill asset requests for National Accounts, Manage Rent to Lease (R2L) for National Accounts, Manage Surplus Vehicle Notice (SVN) for National Accounts, Vehicle Change Notice (VCN) Monitor National Account I/S & O/S to control NYE and NLE for National Accounts. Attend calls weekly to prevent billing errors on end bills and start bills
- Financial: Review and conduct analysis of National Fleet, Less than term, Flex Lease, Short Term Lease, Fast Track, Vosa while ensuring proper depreciation to salvage during the life of the asset working in tandem with local AM’s
- Performs other duties as assigned.
Skills and Abilities
- High Energy, Self-motivated, self-directed person with the ability to focus on multiple projects and activities simultaneously and able to thrive in a fast paced environment
- Demonstrated ability to Lead, motivate, train and develop others in order to understand the business model as it pertains to Asset Management
- Ability to influence Asset Management and Sales Leadership as well as peers
- Strong Oral and written communications skills having desired impact and effect to drive results
- Strong presentation and analytical skills focused on managing assets, Strong Customer focus
- Ability to create and maintain professional relationships within (all levels of the organization, peers, work groups, customers, supervisors)
- Ability to work independently and as member of a Team
- Flexibility to operate and self-driven to excel in a fast paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Ability to deal with ambiguity
- Detail oriented with excellent follow up practices
Qualifications
Bachelor's degree required in Business Administration, Finance, Economics, Accounting
Three (3) years or more in Rental, Operations, Sales or industry related experience required
Travel - None
DOT Regulated - No
Job Category: Asset Management
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type
Salaried
Minimum Pay Range:
50,000
Maximum Pay Range:
60,000
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Customer Service Management Job Roles in Hawaii
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Search Customer Service Management Jobs in HawaiiCustomer Service Management Jobs in Hawaii: Frequently Asked Questions
Which companies sponsor visas for customer service management roles in Hawaii?
Hawaii's largest visa-sponsoring employers for customer service management tend to be in hospitality and travel, including major hotel groups like Marriott, Hilton, and Hyatt, as well as Hawaiian Airlines and large retail chains with island operations. Healthcare systems such as Hawaii Pacific Health and The Queen's Medical Center also hire customer service managers and have sponsored foreign workers, though sponsorship decisions vary by role and business need.
Which visa types are most common for customer service management roles in Hawaii?
The H-1B visa is the most common visa for customer service management positions in Hawaii, but it requires the employer to demonstrate the role qualifies as a specialty occupation, which is not automatic for all management titles. Candidates with a relevant bachelor's degree in business, communications, or a related field strengthen that case. The TN visa is available to Canadian and Mexican nationals in qualifying management categories, and the L-1A is an option for intracompany transferees moving into managerial roles within multinational hotel or retail groups.
Which cities in Hawaii have the most customer service management sponsorship jobs?
Honolulu accounts for the majority of customer service management sponsorship activity in Hawaii, driven by its concentration of corporate offices, major hotels, and the Daniel K. Inouye International Airport. Kahului on Maui and Lihue on Kauai are secondary markets where large resort properties and tourism operators occasionally hire at the management level. Hilo on the Big Island has a smaller but active hospitality sector tied to volcano tourism and local retail.
How to find customer service management visa sponsorship jobs in Hawaii?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and lets you filter customer service management roles by state, including Hawaii. This is more targeted than general job searching because listings are screened for sponsorship willingness. Given Hawaii's tight labor market and the premium employers place on experience in high-volume hospitality environments, filtering by industry alongside location on Migrate Mate helps identify the most relevant opportunities faster.
Are there any Hawaii-specific considerations for customer service management visa sponsorship?
Hawaii's geographic isolation creates a genuinely competitive market for experienced service managers, which can work in a sponsored candidate's favor if they have strong hospitality or multi-unit retail experience. Employers filing H-1B petitions must pay the Department of Labor's prevailing wage for the role and location, and Hawaii's cost of living means prevailing wages for Honolulu are typically higher than mainland equivalents. University of Hawaii graduates in business programs provide a local pipeline, so sponsored candidates benefit from distinguishing international or sector-specific experience.
What is the prevailing wage for sponsored customer service management jobs in Hawaii?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.