Customer Service Management Visa Sponsorship Jobs in Colorado
Colorado's customer service management roles span technology companies along the Denver-Boulder corridor, outdoor and recreation brands headquartered in the state, and major telecom and healthcare operations employers. Companies like DISH Network, Comcast, and Centura Health regularly hire for customer-facing leadership positions, making Colorado a meaningful market for international candidates seeking visa sponsorship in this field.
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Get Access To All Jobs7978 - Denver CEC - 18220 Ponderosa Drive, Parker, Colorado, 80134
CarMax, the way your career should be!
Provide an iconic customer experience
As a Customer Service Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Customer Service Consultant Trainee
Position Overview
As a Customer Service Consultant Trainee, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview
This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We’re not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders.
Role Responsibilities
- Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.
- Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.
- Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.
- Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.
- Mentor others as your skillset expands.
- Achieve sales targets while providing an iconic customer experience.
- Acquire the Automotive Sales Persons License in specific states – may require testing and travel as some states request physical presence to apply for the license.
Required Qualifications
- Sales and customer service experience, in an area such as retail, is preferred.
- Thrive in a fast-paced sales environment.
- Good listening skills and strong customer focus.
- High level of self-motivation to achieve performance goals.
- Strong written and verbal communication skills.
- Ability to learn and master new technologies, strong computer skills.
- Open availability for shifts that may include nights, weekends, and holidays.
- Must be open to shifting schedules two times per year according to needs of the business.
- Candidates must live within 100 miles of the Customer Experience Center (CEC) location.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$20.70 - $31.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7978 - Denver CEC - 18220 Ponderosa Drive, Parker, Colorado, 80134
CarMax, the way your career should be!
Provide an iconic customer experience
As a Customer Service Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Customer Service Consultant Trainee
Position Overview
As a Customer Service Consultant Trainee, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview
This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We’re not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders.
Role Responsibilities
- Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.
- Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.
- Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.
- Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.
- Mentor others as your skillset expands.
- Achieve sales targets while providing an iconic customer experience.
- Acquire the Automotive Sales Persons License in specific states – may require testing and travel as some states request physical presence to apply for the license.
Required Qualifications
- Sales and customer service experience, in an area such as retail, is preferred.
- Thrive in a fast-paced sales environment.
- Good listening skills and strong customer focus.
- High level of self-motivation to achieve performance goals.
- Strong written and verbal communication skills.
- Ability to learn and master new technologies, strong computer skills.
- Open availability for shifts that may include nights, weekends, and holidays.
- Must be open to shifting schedules two times per year according to needs of the business.
- Candidates must live within 100 miles of the Customer Experience Center (CEC) location.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$20.70 - $31.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Customer Service Management Job Roles in Colorado
See all 129+ Customer Service Management Jobs in Colorado
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Search Customer Service Management Jobs in ColoradoCustomer Service Management Jobs in Colorado: Frequently Asked Questions
Which companies sponsor visas for customer service managers in Colorado?
DISH Network, Comcast, Centura Health, and Charles Schwab have all filed Labor Condition Applications for customer service management roles in Colorado. Technology companies along the Denver-Boulder corridor and large healthcare systems also appear regularly in Department of Labor disclosure data for H-1B visa sponsorship in management and operations roles. Sponsorship availability varies by hiring cycle and business need, so researching recent LCA filings is the most reliable approach.
Which visa types are most common for customer service management roles in Colorado?
The H-1B is the most commonly used visa for customer service management roles in Colorado, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a directly related field such as business administration, communications, or management. The L-1A intracompany transferee visa is also relevant for candidates moving from an overseas office of the same employer into a managerial role at a Colorado location.
Which cities in Colorado have the most customer service management sponsorship jobs?
Denver accounts for the largest share of customer service management sponsorship activity in Colorado, driven by its concentration of corporate headquarters, financial services firms, and technology companies. The greater Denver metro, including Aurora and Englewood where DISH Network is based, is the primary hiring hub. Colorado Springs sees demand from defense contractors and utility companies, and Boulder contributes roles from its technology and software sector.
How to find customer service management visa sponsorship jobs in Colorado?
Migrate Mate is built specifically for international candidates searching for visa sponsorship roles and lets you filter customer service management jobs by state, making it straightforward to browse Colorado-specific openings from employers with demonstrated sponsorship history. Because sponsorship availability is not always advertised explicitly, using a platform like Migrate Mate that surfaces relevant positions helps narrow your search considerably compared to general job searches.
Are there any Colorado-specific considerations for customer service management visa sponsorship candidates?
Colorado's Equal Pay for Equal Work Act requires employers to post compensation information in job listings, which gives international candidates useful context when evaluating whether an offer meets the H-1B prevailing wage requirement for the Denver-Aurora or Colorado Springs metropolitan areas. The state's strong presence of outdoor recreation, aerospace, and telecom employers also means customer service management roles often require industry-specific experience that can strengthen a specialty occupation determination.
What is the prevailing wage for sponsored customer service management jobs in Colorado?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.