Customer Service Management Visa Sponsorship Jobs in Louisiana
Louisiana's customer service management roles are concentrated in New Orleans, Baton Rouge, and Shreveport, with employers in healthcare systems like Ochsner Health, energy companies, hospitality, and regional financial services firms. International candidates pursuing visa sponsorship will find the strongest opportunities with larger employers that have established HR infrastructure for work authorization.
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Get Access To All JobsBy joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Representative - Liability | GL | Jurisdiction: LA | Licensing: LA
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?
- Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.
- Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
WORK LOCATIONS: Hybrid work schedule if within 25 miles of the Baton Rouge, LA office, if outside of this radius remote work location will be explored.
PRIMARY PURPOSE OF THE ROLE: To process low level general liability claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements with general supervision.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
- Processes low level general liability claims by gathering information to determine liability exposure; assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level.
- Develops and coordinates low level general liability claims' action plans to resolution, return-to-work efforts, and approves claim payments.
- Approves and processes assigned claims, determines benefits due, and administers action plan pursuant to the claim or client contract.
- Administers subrogation of claims and negotiates settlements.
- Communicates claim action with claimant and client.
- Ensures claim files are properly documented and claims coding is correct.
- May process low-level lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review.
- Maintains professional client relationships.
- Performs other duties as assigned, Supports the organization's quality program(s), Travels as required.
QUALIFICATIONS
Education & Licensing: High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.
Experience: 2 years of claims management experience or equivalent combination of education and experience required.
Licensing / Jurisdiction Knowledge: LA
TAKING CARE OF YOU
- Flexible work schedule.
- Referral incentive program.
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
WORK ENVIRONMENT REQUIREMENTS INCLUDE
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Physical: Computer keyboarding, travel as required.
Auditory/Visual: Hearing, vision and talking.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Representative - Liability | GL | Jurisdiction: LA | Licensing: LA
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?
- Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.
- Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
WORK LOCATIONS: Hybrid work schedule if within 25 miles of the Baton Rouge, LA office, if outside of this radius remote work location will be explored.
PRIMARY PURPOSE OF THE ROLE: To process low level general liability claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements with general supervision.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
- Processes low level general liability claims by gathering information to determine liability exposure; assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level.
- Develops and coordinates low level general liability claims' action plans to resolution, return-to-work efforts, and approves claim payments.
- Approves and processes assigned claims, determines benefits due, and administers action plan pursuant to the claim or client contract.
- Administers subrogation of claims and negotiates settlements.
- Communicates claim action with claimant and client.
- Ensures claim files are properly documented and claims coding is correct.
- May process low-level lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review.
- Maintains professional client relationships.
- Performs other duties as assigned, Supports the organization's quality program(s), Travels as required.
QUALIFICATIONS
Education & Licensing: High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.
Experience: 2 years of claims management experience or equivalent combination of education and experience required.
Licensing / Jurisdiction Knowledge: LA
TAKING CARE OF YOU
- Flexible work schedule.
- Referral incentive program.
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
WORK ENVIRONMENT REQUIREMENTS INCLUDE
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Physical: Computer keyboarding, travel as required.
Auditory/Visual: Hearing, vision and talking.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Customer Service Management Job Roles in Louisiana
See all 78+ Customer Service Management Jobs in Louisiana
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Search Customer Service Management Jobs in LouisianaCustomer Service Management Jobs in Louisiana: Frequently Asked Questions
Which companies sponsor visas for customer service managers in Louisiana?
Larger employers with dedicated HR and legal teams are the most consistent sponsors in Louisiana. These include healthcare organizations like Ochsner Health and LCMC Health, energy sector companies operating along the Gulf Coast, and major hospitality groups in the New Orleans metro. Regional banks and insurance firms in Baton Rouge also periodically sponsor for senior customer service management roles where specialist expertise is needed.
Which visa types are most common for customer service management roles in Louisiana?
The H-1B visa is the most common visa for customer service management roles where the position requires a bachelor's degree in a directly related field, such as business administration or operations management. The L-1A is relevant for managers transferring from a foreign affiliate to a Louisiana office. TN visa status applies to Canadian and Mexican nationals in qualifying management categories under the USMCA agreement.
Which cities in Louisiana have the most customer service management sponsorship jobs?
New Orleans has the highest concentration of sponsorship-eligible customer service management roles, driven by its tourism, hospitality, and healthcare sectors. Baton Rouge follows, with opportunities in state government contractors, financial services, and industrial operations. Shreveport and Lafayette have smaller markets but offer openings within healthcare networks and energy-adjacent service operations that occasionally support work authorization.
How to find customer service management visa sponsorship jobs in Louisiana?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and lets you filter customer service management roles by state, including Louisiana. Rather than sorting through general job postings where sponsorship willingness is unclear, Migrate Mate surfaces positions from employers with a documented history of sponsoring work visas, helping you focus your applications on realistic opportunities in Louisiana.
Are there state-specific considerations for customer service management visa sponsorship in Louisiana?
Louisiana employers sponsoring H-1B workers must meet Department of Labor prevailing wage requirements for the specific metro area, which differ across New Orleans, Baton Rouge, and smaller markets. Customer service management roles must qualify as specialty occupations, meaning the employer needs to demonstrate the position genuinely requires at least a bachelor's degree in a specific field. Roles in heavily regulated industries like healthcare or energy tend to meet this bar more consistently.
What is the prevailing wage for sponsored customer service management jobs in Louisiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.