Customer Service Management Visa Sponsorship Jobs in Indiana

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Shift: 1st Shift (Mon - Fri)

Shift Schedule: 8:00am - 4:30pm

Compensation: $23.00/HR

Address: 1400 W 375 N, Lebanon, IN 46052

Discover Impactful Work

Through Unity Lab Services, we offer integrated lab services, support, and supply management with customized service offerings and world‑class experts to address our customers' unique laboratory business needs. Our inventory management specialists use intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk. In this role, you will support critical inventory operations that keep scientific workflows running smoothly.

A Day in the Life:

• Use handheld RF scanners and our mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing
• Receive and inspect shipments, scan and store items, and maintain cycle counts to guarantee up-to-date inventory records
• Own customer interactions—respond via email (our primary channel), follow up by phone, and assist internal partners to resolve questions and build trust
• Collaborate with supervisors and teammates to propose and implement improvements that streamline daily workflows
• Uphold safety and organization standards in every work area by following site guidelines and wearing required PPE
• Proactively monitor stock levels and flag gaps or issues to prevent operational impacts
• May perform other duties as assigned by the Supervisor

Keys to Success

• Strong customer service orientation with excellent communication skills.
• Ability to work independently with accuracy, accountability, and attention to detail.
• Comfort using scanning tools, mobile apps, and basic Microsoft Office applications.
• A proactive, solution‑focused mindset and commitment to teamwork.
• Reliability and consistency in daily operations.

Education

High school diploma or equivalent required.

Experience

2–3 years of customer‑facing, retail stocking, warehouse, or inventory‑control experience preferred.

Knowledge, Skills, Abilities

• Confident using RF handheld scanners or mobile scanning applications and basic Microsoft Office tools.
• Excellent verbal and written English communication skills—especially via email—with a friendly, solution‑focused approach.
• Strong attention to detail and organizational skills.
• A self‑starter who thrives in a structured, process‑driven environment.
• Ability to collaborate effectively with customers and internal partners.

Physical Requirements / Work Environment

The role primarily involves working independently at customer sites, which may include areas with chemical‑based allergens such as penicillin and tetracycline. Personal protective equipment—such as lab coats, coveralls, facemasks, and steel‑toe shoes—is often required. The position requires regular lifting of 30–40 lbs (up to 50 lbs occasionally) and the use of pushcarts or forklifts to move materials up to 100 lbs. Standing, walking, and manual material handling are frequent activities, sometimes in varied temperature environments. Overtime may be required based on business needs.

What We Offer

Compensation

• Competitive hourly pay rate
• Additional shift differential for 2nd and 3rd shift positions
• Annual performance‑based bonus
• Annual merit performance‑based increase

Excellent Benefits

• Medical, Dental, & Vision benefits — effective Day 1
• Paid Time Off & Designated Paid Holidays
• Retirement Savings Plan
• Tuition Reimbursement
• Employee Referral Bonus
• Career Advancement Opportunities