Customer Service Management Visa Sponsorship Jobs in Utah
Utah's customer service management roles are concentrated in Salt Lake City, Provo, and Lehi's Silicon Slopes corridor, where companies like Pluralsight, Qualtrics, and large financial services firms actively build customer experience teams. International candidates with management experience in SaaS, fintech, or retail operations will find the most sponsorship activity in this tech-forward market.
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INTRODUCTION
Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
Zions Bancorporation is currently hiring an experienced Retail Loan Workout Relationship Specialist to join our team! The Bank strives to rehabilitate credits experiencing various issues whenever possible, whether the credit is managed by a lending unit or the Consumer Special Assets Group (CSAG). We believe partnership between the lending units and CSAG is not only beneficial, but that proactive problem credit management is better achieved when good working relationships between these groups are fostered and maintained. This role will provide valuable assistance in tracking and managing the Team’s portfolio of these problem credits. This role will report to the new Enterprise Technology Center in Midvale, UT in office Monday through Friday.
ROLE AND RESPONSIBILITIES
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Responsible for ordering appraisals, broker price opinions, environmental and foreclosure reports, track and follow collateral insurance.
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Assists Consumer Loan Workout Officer with securing collateral, equity, or assets of the borrower to preserve the loan principal to prevent or limits losses.
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Assists with the liquidation real estate or other assets as necessary.
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Develops good working relationships with internal and external industry contacts.
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Maintains files and reports, inputs data in Bank systems.
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Responsible for maintaining forms and documenting/preparing outgoing correspondence for Consumer Loan Workout Officers to borrowers.
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Inputs financial data into systems.
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Assist consumer loan workout officers with determining if borrowers are in the military or bankruptcy to determine work out strategies.
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Other duties as required.
BASIC QUALIFICATIONS
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Requires a High School diploma or equivalent.
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4+ years experience with consumer loan processes, credit, credit and lending analysis, banking or other directly related experience.
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A combination of experience and a college degree may meet qualifications.
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Advanced knowledge of loans, credit reviews, foreclosures, taxes, insurance, appraisals.
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Must have excellent judgment, time management, customer service and computer skills.
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Ability to work with relationship managers and clients as needed.
LOCATION
This position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047.
The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:
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Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
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At least 75% of the building is powered by on-site renewable solar energy.
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Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
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Large modern cafe with a healthy and diverse menu.
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Healthy indoor environment with ample natural light and fresh air.
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LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.
Customer Service Management Job Roles in Utah
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Search Customer Service Management Jobs in UtahCustomer Service Management Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for customer service management roles in Utah?
Technology and financial services employers in Utah's Silicon Slopes are among the most active sponsors for customer service management positions. Companies like Qualtrics, Pluralsight, Adobe, and large financial institutions such as Goldman Sachs and Zions Bancorporation have filed for work visas in customer-facing management roles. Retail and healthcare organizations headquartered in Salt Lake City also periodically sponsor international candidates for operations and customer experience leadership positions.
Which visa types are most common for customer service management roles in Utah?
The H-1B visa is the most common visa for customer service management roles in Utah, provided the position requires a bachelor's degree or higher in a specific field such as business administration, communications, or information systems. Multinational candidates already working abroad for a qualifying employer may be eligible for the L-1A intracompany transferee visa. Australian citizens should also consider the E-3 visa, which follows a similar process to the H-1B visa but without the annual lottery.
Which cities in Utah have the most customer service management sponsorship jobs?
Salt Lake City accounts for the largest share of customer service management sponsorship activity in Utah, driven by its concentration of corporate headquarters and regional offices. Provo and Lehi, collectively known as Silicon Slopes, host a dense cluster of SaaS and tech companies that regularly hire customer success and support managers. Ogden and St. George have a smaller but growing presence, particularly in retail operations and healthcare customer service management.
How to find customer service management visa sponsorship jobs in Utah?
Migrate Mate is a dedicated platform for international job seekers and filters specifically for visa sponsorship roles, including customer service management positions in Utah. Rather than sifting through general job postings where sponsorship status is unclear, Migrate Mate surfaces roles from employers with a documented history of sponsoring work visas. Filtering by state and role category helps narrow results to Utah-based openings most relevant to customer experience and support management professionals.
Are there any state-specific considerations for customer service management visa sponsorship in Utah?
Utah's prevailing wage requirements for H-1B positions are determined by the Department of Labor's wage data for the Salt Lake City and Provo-Orem metropolitan areas, which reflect the local cost of labor rather than national averages. Customer service management roles must meet the specialty occupation standard, meaning the employer needs to demonstrate the position genuinely requires a specific bachelor's degree or equivalent. Utah's strong university pipeline from Brigham Young University and the University of Utah also means competition for management roles can be significant.
What is the prevailing wage for sponsored customer service management jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.