Customer Service Management Visa Sponsorship Jobs in Utah
Utah's customer service management roles are concentrated in Salt Lake City, Provo, and Lehi's Silicon Slopes corridor, where companies like Pluralsight, Qualtrics, and large financial services firms actively build customer experience teams. International candidates with management experience in SaaS, fintech, or retail operations will find the most sponsorship activity in this tech-forward market.
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Get Access To All JobsAbout HUB International
At HUB International, we advise businesses and individuals on how to reach their goals. We believe in protecting and supporting the aspirations of individuals, families, and businesses by helping our clients evaluate their risks and develop solutions tailored to their needs. When you join HUB, you become part of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists who bring clarity to a changing world through tailored solutions and unrelenting advocacy. We help businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients.
At HUB, we’re more than an insurance broker—we’re a network of doers with diverse backgrounds and a shared purpose: supporting our clients, colleagues, and communities. We believe great work happens when people feel valued, heard, and empowered to grow.
This role requires an individual who is professional and who displays the drive, determination, and self-motivation to lead a team of Account Managers. You will do this through supporting producers in winning new business through technical know-how and by managing the proposal process and by managing the Account Managers.
Responsibilities
- Supports, mentors, and trains Account Managers and Assistant Account Managers, as necessary
- Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making
- Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations
- Provides a high level of support to Producers in obtaining, maintaining, and expanding business
- May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures
- Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts
- Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval
- Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience-based judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues
- Responsible for overall retention of accounts in assigned book of business
- Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows up on cross-selling opportunities when appropriate
- Manages, organizes, and conducts client meetings when necessary
- Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems
- Attends industry related continuing education training and courses
Qualifications
- Life and Health Insurance license
- High school diploma required; college degree preferred
- Strong written and oral communication skills
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Proficiency or ability to learn Benefit Point, Monday.com, and other software
- Ability to understand policy forms and coverage descriptions
- Organizational skills required
- Willingness to attend educational classes desired
- High attention to detail essential
Why Join HUB?
Our Vision: To be everywhere risk exists—today and tomorrow—helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families, and businesses, while empowering our employees to learn, grow, and make a difference in their communities.
At HUB, we invest in our people. Our entrepreneurial culture fosters innovation, ownership, and continuous improvement—giving you the opportunity to build a meaningful career while delivering real impact for clients and communities.
We Offer:
- Competitive compensation and comprehensive benefits
- Medical, dental, vision, and voluntary insurance options
- Health Savings Account (HSA) funding
- 401(k) with company match
- Company-paid life insurance and short-term disability
- Optional supplemental life and long-term disability
- Wellness programs and resources
- Paid parental leave
- Generous paid time off (vacation, holidays, sick, and personal time)
- Strong work-life balance
- Career growth and development in a rapidly expanding organization
- A collaborative, high-performing team culture
- Community impact through HUB Gives
Our Core Values
- Entrepreneurship: We encourage innovation and thoughtful risk-taking.
- Integrity: We do the right thing—every time.
- Teamwork: We work together to achieve the best results.
- Accountability: We take ownership of outcomes.
- Service: We serve our clients, communities, and one another.
This is a hybrid role, requiring at least three days per week (Tuesday, Wednesday, and Thursday) in the office, though that is subject to change, per company policy.
Department Account Management & Service
Required Experience: 5-7 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
About HUB International
At HUB International, we advise businesses and individuals on how to reach their goals. We believe in protecting and supporting the aspirations of individuals, families, and businesses by helping our clients evaluate their risks and develop solutions tailored to their needs. When you join HUB, you become part of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists who bring clarity to a changing world through tailored solutions and unrelenting advocacy. We help businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients.
At HUB, we’re more than an insurance broker—we’re a network of doers with diverse backgrounds and a shared purpose: supporting our clients, colleagues, and communities. We believe great work happens when people feel valued, heard, and empowered to grow.
This role requires an individual who is professional and who displays the drive, determination, and self-motivation to lead a team of Account Managers. You will do this through supporting producers in winning new business through technical know-how and by managing the proposal process and by managing the Account Managers.
Responsibilities
- Supports, mentors, and trains Account Managers and Assistant Account Managers, as necessary
- Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making
- Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations
- Provides a high level of support to Producers in obtaining, maintaining, and expanding business
- May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures
- Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts
- Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval
- Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience-based judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues
- Responsible for overall retention of accounts in assigned book of business
- Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows up on cross-selling opportunities when appropriate
- Manages, organizes, and conducts client meetings when necessary
- Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems
- Attends industry related continuing education training and courses
Qualifications
- Life and Health Insurance license
- High school diploma required; college degree preferred
- Strong written and oral communication skills
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Proficiency or ability to learn Benefit Point, Monday.com, and other software
- Ability to understand policy forms and coverage descriptions
- Organizational skills required
- Willingness to attend educational classes desired
- High attention to detail essential
Why Join HUB?
Our Vision: To be everywhere risk exists—today and tomorrow—helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families, and businesses, while empowering our employees to learn, grow, and make a difference in their communities.
At HUB, we invest in our people. Our entrepreneurial culture fosters innovation, ownership, and continuous improvement—giving you the opportunity to build a meaningful career while delivering real impact for clients and communities.
We Offer:
- Competitive compensation and comprehensive benefits
- Medical, dental, vision, and voluntary insurance options
- Health Savings Account (HSA) funding
- 401(k) with company match
- Company-paid life insurance and short-term disability
- Optional supplemental life and long-term disability
- Wellness programs and resources
- Paid parental leave
- Generous paid time off (vacation, holidays, sick, and personal time)
- Strong work-life balance
- Career growth and development in a rapidly expanding organization
- A collaborative, high-performing team culture
- Community impact through HUB Gives
Our Core Values
- Entrepreneurship: We encourage innovation and thoughtful risk-taking.
- Integrity: We do the right thing—every time.
- Teamwork: We work together to achieve the best results.
- Accountability: We take ownership of outcomes.
- Service: We serve our clients, communities, and one another.
This is a hybrid role, requiring at least three days per week (Tuesday, Wednesday, and Thursday) in the office, though that is subject to change, per company policy.
Department Account Management & Service
Required Experience: 5-7 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Customer Service Management Job Roles in Utah
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Search Customer Service Management Jobs in UtahCustomer Service Management Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for customer service management roles in Utah?
Technology and financial services employers in Utah's Silicon Slopes are among the most active sponsors for customer service management positions. Companies like Qualtrics, Pluralsight, Adobe, and large financial institutions such as Goldman Sachs and Zions Bancorporation have filed for work visas in customer-facing management roles. Retail and healthcare organizations headquartered in Salt Lake City also periodically sponsor international candidates for operations and customer experience leadership positions.
Which visa types are most common for customer service management roles in Utah?
The H-1B visa is the most common visa for customer service management roles in Utah, provided the position requires a bachelor's degree or higher in a specific field such as business administration, communications, or information systems. Multinational candidates already working abroad for a qualifying employer may be eligible for the L-1A intracompany transferee visa. Australian citizens should also consider the E-3 visa, which follows a similar process to the H-1B visa but without the annual lottery.
Which cities in Utah have the most customer service management sponsorship jobs?
Salt Lake City accounts for the largest share of customer service management sponsorship activity in Utah, driven by its concentration of corporate headquarters and regional offices. Provo and Lehi, collectively known as Silicon Slopes, host a dense cluster of SaaS and tech companies that regularly hire customer success and support managers. Ogden and St. George have a smaller but growing presence, particularly in retail operations and healthcare customer service management.
How to find customer service management visa sponsorship jobs in Utah?
Migrate Mate is a dedicated platform for international job seekers and filters specifically for visa sponsorship roles, including customer service management positions in Utah. Rather than sifting through general job postings where sponsorship status is unclear, Migrate Mate surfaces roles from employers with a documented history of sponsoring work visas. Filtering by state and role category helps narrow results to Utah-based openings most relevant to customer experience and support management professionals.
Are there any state-specific considerations for customer service management visa sponsorship in Utah?
Utah's prevailing wage requirements for H-1B positions are determined by the Department of Labor's wage data for the Salt Lake City and Provo-Orem metropolitan areas, which reflect the local cost of labor rather than national averages. Customer service management roles must meet the specialty occupation standard, meaning the employer needs to demonstrate the position genuinely requires a specific bachelor's degree or equivalent. Utah's strong university pipeline from Brigham Young University and the University of Utah also means competition for management roles can be significant.
What is the prevailing wage for sponsored customer service management jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.