Customer Service Management Visa Sponsorship Jobs in Florida
Florida's customer service management sector spans major employers in financial services, hospitality, healthcare, and logistics, with hiring concentrated in Miami, Orlando, and Tampa. Companies like Ryder System, Chewy, and Hilton have established large customer operations hubs across the state, creating real demand for experienced managers who need visa sponsorship.
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Get Access To All JobsJob Objectives
- Learn to provide an extraordinary customer experience in retail store setting.
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
- Models and delivers a distinctive and delightful customer experience.
Job Responsibilities/Tasks
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
- Learn from store, pharmacy, district manager, competitors and customers/patients
- Engage in a kick-off and day of service activity
- Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
- Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
- Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
- Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
- Engage in weekly meetings with store manager or pharmacy manager
- Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Complete evaluation of internship program upon completion.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Attends training and completes E-learnings and special assignments requested by Manager.
- Shadow district leader for the specified time
Communications
- Reports customer complaints to management.
- Assists Store Manager in planning and attending community events.
Basic Qualifications
- Should be a Student beginning or completing Senior year towards a Bachelor’s degree
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
- Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.50 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
Job Objectives
- Learn to provide an extraordinary customer experience in retail store setting.
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
- Models and delivers a distinctive and delightful customer experience.
Job Responsibilities/Tasks
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
- Learn from store, pharmacy, district manager, competitors and customers/patients
- Engage in a kick-off and day of service activity
- Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
- Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
- Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
- Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
- Engage in weekly meetings with store manager or pharmacy manager
- Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Complete evaluation of internship program upon completion.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Attends training and completes E-learnings and special assignments requested by Manager.
- Shadow district leader for the specified time
Communications
- Reports customer complaints to management.
- Assists Store Manager in planning and attending community events.
Basic Qualifications
- Should be a Student beginning or completing Senior year towards a Bachelor’s degree
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
- Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.50 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
Customer Service Management Job Roles in Florida
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Search Customer Service Management Jobs in FloridaCustomer Service Management Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for customer service managers in Florida?
Florida-based companies with a history of sponsoring customer service management roles include Ryder System and World Fuel Services in Miami, Chewy in Plantation, and Hilton's operations teams in Orlando. Healthcare systems like AdventHealth and BayCare also sponsor management roles tied to patient services. Sponsorship patterns vary by company size and hiring cycle, so checking recent H-1B visa disclosure data for specific employers is worthwhile.
Which visa types are most common for customer service management roles in Florida?
The H-1B is the most common visa for customer service management positions in Florida, provided the role requires a bachelor's degree in a specific field such as business administration, communications, or a related discipline. Managers with multinational experience may also qualify for the L-1A intracompany transferee visa if their employer has a foreign affiliate. TN visa status is available to Canadian and Mexican nationals in qualifying business management roles.
Which cities in Florida have the most customer service management sponsorship jobs?
Miami leads for customer service management sponsorship activity, driven by its concentration of logistics, finance, and international trade companies. Orlando follows closely, with major hospitality, theme park, and tech-support operations headquartered or operating there. Tampa has grown significantly as a back-office and financial services hub, with companies like Raymond James and Citigroup maintaining large customer operations teams that periodically sponsor management-level roles.
How to find customer service management visa sponsorship jobs in Florida?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and lets you filter customer service management roles by state, so you can focus exclusively on Florida employers actively sponsoring. Because sponsoring employers are pre-vetted on the platform, you avoid applying to companies that don't work with international candidates. Pairing Migrate Mate searches with direct outreach to Florida-based operations teams can improve your response rate significantly.
What should customer service management candidates know about Florida's job market before applying for sponsorship?
Florida's tourism and hospitality concentration means seasonal hiring cycles can affect when management roles open, with the strongest activity typically outside summer. Because Florida has no state income tax, prevailing wage determinations for H-1B purposes rely entirely on federal DOL wage data for the specific metro area, so expectations should be calibrated to Miami, Orlando, or Tampa metro benchmarks rather than statewide averages. Bilingual Spanish-English management candidates often have a competitive advantage in South Florida markets.
What is the prevailing wage for sponsored customer service management jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.