Information Systems Engineer Visa Sponsorship Jobs in Ohio
Information systems engineer visa sponsorship jobs in Ohio are concentrated in Columbus, Cleveland, and Cincinnati, where employers like Nationwide, Progressive, and Huntington Bancshares run large technology operations. The state's growing fintech sector, defense contractors near Dayton, and university-linked research institutions create steady demand for sponsored roles across networking, infrastructure, and systems integration.
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Get Access To All JobsLocation: Cleveland, Ohio
Cleveland-Cliffs is in search of an IT Support Engineer for its Cleveland Works operation. This is a full-time, on-site position. The IT Support Engineer maximizes the effectiveness of site technology by supporting and managing all user-facing equipment and related applications. A core part of this role is working the company's centralized desktop support queue — this position demands first-contact resolution, digging in to root cause, and closing tickets completely rather than passing problems along.
Summary of Responsibilities
- Remain continually customer focused; follow up to ensure customer satisfaction.
- Manage, troubleshoot, plan, prioritize, and track work efforts using the Cliffs ServiceNow ticketing system to ensure timely resolution of user requests and problems.
- Commission and support user-facing hardware including laptops, desktops, peripherals, VoIP phones, mobile/portable devices, and printers.
- Own a high volume of tickets in the centralized support queue, resolving requests from locations across the enterprise. Drive first-contact resolution: diagnose to root cause and close the ticket completely the first time, rather than reassigning or deferring it.
- Provide basic user training when necessary.
- Create and maintain appropriate documentation.
- Identify user needs and present or implement solutions.
- Manage the installation and routing of cabling (Ethernet, fiber) to connect network and server infrastructure; ensure proper cable management.
- Coordinate and assist with annual hardware refresh deployments on-site; support remote imaging and configuration processes defined by the EUX team.
- Maintain accurate inventory of all IT equipment located on-site.
- Administer and support local servers (virtual and physical), storage, switches, wireless access points, VoIP phones, and network cameras within OneCliffs standards.
- Support LANs, WANs, network segments, and intranet/internet connectivity at the site level.
- Collaborate with existing and new vendors to support IT systems.
- Participate in technical research and development to enable continuing innovation within existing and new technologies.
- Perform work in accordance with Cliffs' best practices and policies.
- Contribute to the value of the entire working team through thoughtful discussion and collaboration.
- Work in close partnership with enterprise IT teams including EUX, Cybersecurity, Network, Server, and Telecom.
- Understand and participate in safety-related topics and actions; follow established plant-based and IT-related safety practices at all times.
- Provide off-hours support for critical incidents.
- Occasional travel to other company locations may be required.
- Perform other tasks as required.
Minimum Qualifications
- Bachelor's Degree in a related field or equivalent experience.
- Minimum 3 years' experience in a technical IT role with demonstrated skills in Active Directory administration, basic server and network administration (LAN/WAN, switches, wireless), Desktop and endpoint technologies, Wireless and mobility technologies and Physical hardware installation and cabling.
- Demonstrated first-contact, end-to-end ticket resolution—ownership of a problem until it is fully solved.
- Comfort working a high volume of varied, unfamiliar problems independently, with strong troubleshooting instincts and a genuine enjoyment of helping people.
- Strong communication skills, both written.
Preferred Qualifications
- A+ Certification.
- Network+ Certification.
- Experience working in a manufacturing environment.
- Experience with ServiceNow or similar IT ticketing platforms.
The salary range for this role is $65,000 to $85,000. An employee’s pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographic location and business or organizational needs.
Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package, including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.
Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to careers@clevelandcliffs.com or call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.
Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.
Location: Cleveland, Ohio
Cleveland-Cliffs is in search of an IT Support Engineer for its Cleveland Works operation. This is a full-time, on-site position. The IT Support Engineer maximizes the effectiveness of site technology by supporting and managing all user-facing equipment and related applications. A core part of this role is working the company's centralized desktop support queue — this position demands first-contact resolution, digging in to root cause, and closing tickets completely rather than passing problems along.
Summary of Responsibilities
- Remain continually customer focused; follow up to ensure customer satisfaction.
- Manage, troubleshoot, plan, prioritize, and track work efforts using the Cliffs ServiceNow ticketing system to ensure timely resolution of user requests and problems.
- Commission and support user-facing hardware including laptops, desktops, peripherals, VoIP phones, mobile/portable devices, and printers.
- Own a high volume of tickets in the centralized support queue, resolving requests from locations across the enterprise. Drive first-contact resolution: diagnose to root cause and close the ticket completely the first time, rather than reassigning or deferring it.
- Provide basic user training when necessary.
- Create and maintain appropriate documentation.
- Identify user needs and present or implement solutions.
- Manage the installation and routing of cabling (Ethernet, fiber) to connect network and server infrastructure; ensure proper cable management.
- Coordinate and assist with annual hardware refresh deployments on-site; support remote imaging and configuration processes defined by the EUX team.
- Maintain accurate inventory of all IT equipment located on-site.
- Administer and support local servers (virtual and physical), storage, switches, wireless access points, VoIP phones, and network cameras within OneCliffs standards.
- Support LANs, WANs, network segments, and intranet/internet connectivity at the site level.
- Collaborate with existing and new vendors to support IT systems.
- Participate in technical research and development to enable continuing innovation within existing and new technologies.
- Perform work in accordance with Cliffs' best practices and policies.
- Contribute to the value of the entire working team through thoughtful discussion and collaboration.
- Work in close partnership with enterprise IT teams including EUX, Cybersecurity, Network, Server, and Telecom.
- Understand and participate in safety-related topics and actions; follow established plant-based and IT-related safety practices at all times.
- Provide off-hours support for critical incidents.
- Occasional travel to other company locations may be required.
- Perform other tasks as required.
Minimum Qualifications
- Bachelor's Degree in a related field or equivalent experience.
- Minimum 3 years' experience in a technical IT role with demonstrated skills in Active Directory administration, basic server and network administration (LAN/WAN, switches, wireless), Desktop and endpoint technologies, Wireless and mobility technologies and Physical hardware installation and cabling.
- Demonstrated first-contact, end-to-end ticket resolution—ownership of a problem until it is fully solved.
- Comfort working a high volume of varied, unfamiliar problems independently, with strong troubleshooting instincts and a genuine enjoyment of helping people.
- Strong communication skills, both written.
Preferred Qualifications
- A+ Certification.
- Network+ Certification.
- Experience working in a manufacturing environment.
- Experience with ServiceNow or similar IT ticketing platforms.
The salary range for this role is $65,000 to $85,000. An employee’s pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographic location and business or organizational needs.
Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package, including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.
Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to careers@clevelandcliffs.com or call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.
Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.
Information Systems Engineer Job Roles in Ohio
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Search Information Systems Engineer Jobs in OhioInformation Systems Engineer Jobs in Ohio: Frequently Asked Questions
Which companies in Ohio sponsor visas for information systems engineers?
Ohio-based employers with consistent H-1B visa and other specialty occupation sponsorship history for information systems engineers include Nationwide Insurance, Progressive Corporation, Huntington National Bank, and Fifth Third Bank in Columbus and Cincinnati. Defense-linked contractors near Dayton, including Leidos and Booz Allen Hamilton, also sponsor this role. Technology divisions within large Ohio healthcare systems such as OhioHealth and Cleveland Clinic file sponsorship petitions for systems engineering positions as well.
What visa types realistically apply to information systems engineer roles in Ohio?
Information systems engineer roles in Ohio typically qualify for the H-1B, which requires a bachelor's degree in a directly related field such as computer engineering or information systems and is subject to an annual cap and selection process. Canadian and Mexican nationals may qualify under TN visa status as engineers under the USMCA profession list. Australian nationals with a qualifying degree can pursue the E-3 visa. Singapore and Chilean nationals may use H-1B1 visa. Those already on F-1 OPT or STEM OPT can work for sponsoring employers while a petition is filed.
How to find information systems engineer visa sponsorship jobs in Ohio?
Migrate Mate lists Ohio employers with verified visa sponsorship history for information systems engineer roles, letting you search specifically by state and role category rather than sifting through general job postings. Because the platform focuses on employers who have actively filed sponsorship petitions, it narrows your search to companies already familiar with the process for technical roles in systems engineering, infrastructure, and networking across Columbus, Cleveland, and Cincinnati.
Which Ohio cities have the most information systems engineer sponsorship jobs?
Columbus leads Ohio for information systems engineer sponsorship activity, driven by its concentration of insurance companies, financial institutions, and state government technology contracts. Cleveland supports a secondary cluster through its healthcare IT sector and manufacturing technology firms. Cincinnati adds volume through its logistics technology and financial services employers. Dayton is worth targeting specifically for defense and federal contractor roles, where systems engineering positions regularly require sponsored workers with security clearance eligibility.
Are there state-specific factors that affect visa sponsorship for information systems engineers in Ohio?
Ohio's strong presence in financial services, healthcare, and defense contracting shapes sponsorship patterns for information systems engineers in ways that differ from coastal tech hubs. Many sponsoring employers here are established mid-to-large corporations with dedicated HR and legal teams experienced in H-1B filings, which can support more predictable sponsorship processes. Ohio universities including Ohio State and Case Western Reserve also feed engineering talent pipelines, and some employers actively recruit international graduates through OPT arrangements before transitioning to H-1B sponsorship.
What is the prevailing wage for sponsored information systems engineer jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.