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Position Summary

The Technical Project Manager serves as a cross-functional technology leader responsible for planning, coordinating, and delivering complex IT initiatives that support Citywide modernization efforts. At the intersection of business operations and technology implementation, the Technical Project Manager oversees multidisciplinary projects involving enterprise applications, cloud services, cybersecurity, technology infrastructure and networking, GIS, web platforms, and system integrations.

This role builds strong relationships with departmental stakeholders, gathers and translates requirements, collaborates with technical teams, navigates procurement and governance processes, and manages vendors to ensure projects are executed effectively. The Technical Project Manager brings structure and accountability to complex technical work by maintaining clear project plans, documentation, milestones, ownership, risks, and follow-up actions. The Technical Project Manager ensures technology initiatives are strategically aligned, technically sound, operationally feasible, and capable of delivering measurable value to City employees and residents.

The ideal candidate is a proactive problem-solver, systems thinker, and strong communicator who can coordinate work across diverse teams, clarify next steps, anticipate risks, and guide complex projects from discovery through implementation and operational transition. The successful candidate must be comfortable leading through influence in a matrixed environment, asking questions, addressing barriers, and driving teams toward agreed-upon commitments and results.

Department: Innovation and Performance

Salary: $86,008 per year.

Union: None. This is a non-union position.

Posting Type: Announcement.

Civil Service Classification: Non-Competitive

REQUIREMENTS

General Requirements:

You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below), or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

• Applicants must submit a complete application including education, work experience, a resume (if applicable), and completed supplemental questions.
• Applicants must be or become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment.
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NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered.

NOTE: Candidates being considered for employment must submit official transcripts verifying post-secondary education (college/university, trade school, etc.) prior to hire.

Qualifying Requirements:

Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will receive notice of your eligibility status via email.

• WORK EXPERIENCE: The application must clearly show three (3) years of full-time experience in project management, with experience managing or coordinating information technology (IT) projects, technology implementations, infrastructure projects, systems implementations, business analysis, or other related technology initiatives. Experience must include coordinating work across multiple teams, stakeholders, vendors, and/or departments. (Less than full-time experience will be calculated on a pro-rated basis.)
• EDUCATION/TRAINING: The application must clearly show a Bachelor's Degree from a fully accredited institution in Information Technology, Computer Science, Information Systems, Business Administration, Project Management, Engineering, Public Administration, or a related field. PMP, CSM, Agile, ITIL, or related project management or technology certifications are preferred. (See NOTE under General Application Requirements regarding education/training verification.)
• EQUIVALENCY: Education/training and/or work experience may be substituted on a year-for-year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position, based on the sum of work experience and education/training listed above. The Total Qualifying Requirement is seven (7) years. (See NOTE under General Application Requirements regarding education/training verification.)

CIVIL SERVICE EXAMINATIONS

If you meet the qualifying requirements listed above, you will receive a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) to have your name placed on the official Civil Service eligibility list for this position. Candidates receiving job offers must pass a medical examination (when applicable) before the date of hire.

• Written: None required for this position.
• Performance: None required for this position.
• Medical: None required for this position.

POSITION DUTIES

• Leads multiple concurrent technology projects from initiation through deployment and operational stabilization.
• Develops and maintains project plans, schedules, resource allocations, budgets, communication plans, and governance documentation.
• Facilitates discovery sessions, requirements gathering meetings, workshops, and technical reviews.
• Translates business needs and operational challenges into clear project scopes, requirements, success measures, and implementation plans.
• Coordinates system implementations involving enterprise software, cloud platforms, cybersecurity improvements, GIS technologies, web applications, network and infrastructure initiatives, and integrations.
• Collaborates with architects, developers, infrastructure engineers, GIS staff, cybersecurity teams, analysts, and external vendors.
• Manages risks, issues, dependencies, assumptions, and change requests throughout the project lifecycle. Tracks decisions, action items, ownership, and project commitments and follows through to resolution.
• Plans and coordinates system testing, user acceptance testing (UAT), deployment strategies, and production cutovers.
• Supports procurement tasks, including business case development, RFP/RFI processes, evaluation criteria, vendor selection, contract coordination, and Statements of Work (SOW).
• Monitors vendor performance against SLAs and ensures deliverables meet contractual standards.
• Tracks project KPIs, produces dashboards and status reports, and communicates updates to technical and non-technical stakeholders. Provides clear visibility into project status, milestones, risks, barriers, and required decisions.
• Ensures compliance with City policies, cybersecurity standards, procurement rules, accessibility requirements, and technology governance processes.
• Documents requirements, decisions, risks, lessons learned, and project outcomes to support continuous improvement and reporting.
• Identifies barriers to project delivery, clarifies ownership and next steps, and escalates unresolved risks or delays when appropriate.
• Participates in departmental initiatives and contributes to shared Innovation & Performance team goals.
• Performs other related tasks and duties as assigned or required.