Cloud Engineer Visa Sponsorship Jobs in Washington DC
Washington DC's cloud engineer job market is driven by federal agencies, defense contractors, and technology firms including Booz Allen Hamilton, Leidos, and Amazon Web Services. Demand is concentrated in the DC metro corridor spanning Arlington and Tysons Corner. Many roles require security clearance eligibility, which shapes the sponsorship picture for international candidates significantly.
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The Lead Cloud Solutions Engineer provides senior-level solutions engineering leadership for Humana's cloud-based CCaaS platforms, including Genesys Cloud and Google CX Agent Studio. This role drives implementation, integration, migration, and modernization efforts, including the Nuance Migration Project, by translating business needs into secure, scalable, and reliable technical solutions.
The role partners across product, engineering, operations, architecture, security, compliance, and vendor teams. This partnership delivers cloud-enabled contact center capabilities aligned with Humana's modernization standards, approved design patterns, and operational expectations. This position represents a senior technical leadership role combining deep hands-on engineering expertise, architecture ownership, and cross-functional leadership. The Lead Cloud Engineer sets technical direction, defines standards, and ensures successful delivery of scalable, secure, and high-performing cloud-based customer experience platforms. The role handles highly complex challenges, influences enterprise technology strategy, and operates with broad autonomy. The Lead Cloud Solutions Engineer is a senior hands-on technology leader within Humana's Customer Experience Center Platform ecosystem. This leader is focused on delivering practical, scalable, and secure cloud-based solutions across platforms such as Genesys Cloud and Google CX Agent Studio.
This role partners closely with product teams, engineering teams, operations, enterprise architecture, and vendor partners to translate business needs into effective technical solutions. The Lead Cloud Solutions Engineer drives solution design, implementation planning, platform integration, automation, and delivery execution while ensuring alignment with enterprise standards for security, reliability, compliance, and performance.
The role emphasizes solutions engineering, hands-on technical leadership, platform enablement, and delivery outcomes rather than enterprise architecture ownership. The Lead serves as a technical problem-solver and engineering advisor, helping teams modernize contact center capabilities, improve customer and associate experiences, and maximize the value of Humana's cloud-based CCaaS investments.
Primary Responsibilities
- Lead solutions engineering and technical delivery for Humana's cloud-based Contact Center as a Service platforms, including Genesys Cloud, Google CX Agent Studio / Dialogflow CX, and related GCP services.
- Translate business, product, and operational requirements into secure, scalable, and supportable technical solutions.
- Provide hands-on technical guidance for platform configuration, application integration, API enablement, automation, testing, deployment readiness, troubleshooting, and production stabilization.
- Support major modernization and migration initiatives, including legacy platform exits and the Nuance migration, by driving technical execution and removing delivery blockers.
- Partner with product, software engineering, cloud engineering, operations, enterprise architecture, security, compliance, and vendor teams to deliver high-quality CCaaS and conversational AI capabilities.
- Lead implementation of omnichannel customer engagement solutions, including voice, chat, routing, authentication, virtual agents, automation, reporting, and analytics.
- Promote reusable engineering patterns, implementation standards, documentation, and operational best practices.
- Evaluate and pilot emerging capabilities in conversational AI, cloud-native platforms, analytics, and automation to improve customer and associate experiences.
- Ensure delivered solutions meet enterprise expectations for security, compliance, reliability, scalability, observability, performance, and cost efficiency.
- Serve as a senior technical advisor and escalation point for complex platform, integration, and production issues.
- Mentor engineers and contribute to a collaborative engineering culture focused on delivery quality, operational stability, and continuous improvement.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 10+ years of experience delivering complex software, cloud, SaaS, or platform-based technology solutions.
- Experience leading technical delivery for cloud, SaaS, CCaaS, customer experience, or enterprise integration platforms.
- Hands-on experience with solution implementation, application integration, APIs, cloud services, automation, testing, troubleshooting, and production support.
- Experience working with cross-functional teams, including product, engineering, operations, architecture, security, compliance, and vendor partners.
- Strong analytical, problem-solving, communication, and technical leadership skills.
- Ability to guide engineering teams, influence technical decisions, and drive delivery outcomes in a matrixed environment.
- Commitment to improving customer, member, and associate experiences through reliable and modern technology solutions.
Preferred Qualifications
- Experience with CCaaS platforms such as Genesys Cloud, NICE, Five9, Amazon Connect, or similar customer engagement platforms.
- Experience with Google CX Agent Studio, Dialogflow CX, Vertex AI, BigQuery, Cloud Run, GKE, or other GCP services.
- Experience delivering conversational AI, IVR, virtual agent, speech recognition, routing, chat, messaging, or contact center automation solutions.
- Experience integrating CCaaS platforms with enterprise systems such as Salesforce, ServiceNow, Microsoft Dynamics, identity providers, data platforms, and API gateways.
- Experience with cloud migration, platform modernization, vendor transition, or legacy platform retirement initiatives.
- Understanding of cloud security, IAM, networking, monitoring, logging, cost optimization, and operational support practices.
- Experience with Agile, SAFe, or hybrid delivery models.
- Experience creating technical documentation, implementation patterns, operational runbooks, and engineering best practices.
- Healthcare or regulated industry experience preferred.
Google Cloud Platform (GCP) & Conversational AI – Preferred Skills
- Hands-on experience with Google Cloud Platform services for customer experience, contact center, conversational AI, or enterprise integration use cases.
- Experience with Google CX Agent Studio or Dialogflow CX, including agent design, conversation flows, intents, entities, fulfillment, integrations, and environment management.
- Experience with Vertex AI or other AI/ML capabilities for customer experience use cases, including model consumption, prompt-based solutions, inference, and AI-enabled automation.
- Experience using BigQuery for reporting, analytics, operational insights, conversation analysis, or large-scale data processing.
- Experience with Cloud Run, Google Kubernetes Engine, Compute Engine, or similar services for scalable application and integration deployments.
- Understanding of GCP security and operational practices, including IAM, service accounts, networking, logging, monitoring, alerting, and cost management.
- Experience integrating GCP services with CCaaS platforms, APIs, webhooks, event streams, enterprise applications, data platforms, and identity services.
- Exposure to speech recognition, text-to-speech, natural language processing, conversation analytics, sentiment analysis, and AI-driven contact center insights.
- Experience implementing observability, logging, monitoring, and troubleshooting practices for cloud-based conversational AI and contact center solutions.
Additional Information
Work-At-Home Requirements
- WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
- A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
- Satellite and Wireless Internet service is NOT allowed for this role.
- A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Work at Home Requirements To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$129,300 - $177,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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The Lead Cloud Solutions Engineer provides senior-level solutions engineering leadership for Humana's cloud-based CCaaS platforms, including Genesys Cloud and Google CX Agent Studio. This role drives implementation, integration, migration, and modernization efforts, including the Nuance Migration Project, by translating business needs into secure, scalable, and reliable technical solutions.
The role partners across product, engineering, operations, architecture, security, compliance, and vendor teams. This partnership delivers cloud-enabled contact center capabilities aligned with Humana's modernization standards, approved design patterns, and operational expectations. This position represents a senior technical leadership role combining deep hands-on engineering expertise, architecture ownership, and cross-functional leadership. The Lead Cloud Engineer sets technical direction, defines standards, and ensures successful delivery of scalable, secure, and high-performing cloud-based customer experience platforms. The role handles highly complex challenges, influences enterprise technology strategy, and operates with broad autonomy. The Lead Cloud Solutions Engineer is a senior hands-on technology leader within Humana's Customer Experience Center Platform ecosystem. This leader is focused on delivering practical, scalable, and secure cloud-based solutions across platforms such as Genesys Cloud and Google CX Agent Studio.
This role partners closely with product teams, engineering teams, operations, enterprise architecture, and vendor partners to translate business needs into effective technical solutions. The Lead Cloud Solutions Engineer drives solution design, implementation planning, platform integration, automation, and delivery execution while ensuring alignment with enterprise standards for security, reliability, compliance, and performance.
The role emphasizes solutions engineering, hands-on technical leadership, platform enablement, and delivery outcomes rather than enterprise architecture ownership. The Lead serves as a technical problem-solver and engineering advisor, helping teams modernize contact center capabilities, improve customer and associate experiences, and maximize the value of Humana's cloud-based CCaaS investments.
Primary Responsibilities
- Lead solutions engineering and technical delivery for Humana's cloud-based Contact Center as a Service platforms, including Genesys Cloud, Google CX Agent Studio / Dialogflow CX, and related GCP services.
- Translate business, product, and operational requirements into secure, scalable, and supportable technical solutions.
- Provide hands-on technical guidance for platform configuration, application integration, API enablement, automation, testing, deployment readiness, troubleshooting, and production stabilization.
- Support major modernization and migration initiatives, including legacy platform exits and the Nuance migration, by driving technical execution and removing delivery blockers.
- Partner with product, software engineering, cloud engineering, operations, enterprise architecture, security, compliance, and vendor teams to deliver high-quality CCaaS and conversational AI capabilities.
- Lead implementation of omnichannel customer engagement solutions, including voice, chat, routing, authentication, virtual agents, automation, reporting, and analytics.
- Promote reusable engineering patterns, implementation standards, documentation, and operational best practices.
- Evaluate and pilot emerging capabilities in conversational AI, cloud-native platforms, analytics, and automation to improve customer and associate experiences.
- Ensure delivered solutions meet enterprise expectations for security, compliance, reliability, scalability, observability, performance, and cost efficiency.
- Serve as a senior technical advisor and escalation point for complex platform, integration, and production issues.
- Mentor engineers and contribute to a collaborative engineering culture focused on delivery quality, operational stability, and continuous improvement.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 10+ years of experience delivering complex software, cloud, SaaS, or platform-based technology solutions.
- Experience leading technical delivery for cloud, SaaS, CCaaS, customer experience, or enterprise integration platforms.
- Hands-on experience with solution implementation, application integration, APIs, cloud services, automation, testing, troubleshooting, and production support.
- Experience working with cross-functional teams, including product, engineering, operations, architecture, security, compliance, and vendor partners.
- Strong analytical, problem-solving, communication, and technical leadership skills.
- Ability to guide engineering teams, influence technical decisions, and drive delivery outcomes in a matrixed environment.
- Commitment to improving customer, member, and associate experiences through reliable and modern technology solutions.
Preferred Qualifications
- Experience with CCaaS platforms such as Genesys Cloud, NICE, Five9, Amazon Connect, or similar customer engagement platforms.
- Experience with Google CX Agent Studio, Dialogflow CX, Vertex AI, BigQuery, Cloud Run, GKE, or other GCP services.
- Experience delivering conversational AI, IVR, virtual agent, speech recognition, routing, chat, messaging, or contact center automation solutions.
- Experience integrating CCaaS platforms with enterprise systems such as Salesforce, ServiceNow, Microsoft Dynamics, identity providers, data platforms, and API gateways.
- Experience with cloud migration, platform modernization, vendor transition, or legacy platform retirement initiatives.
- Understanding of cloud security, IAM, networking, monitoring, logging, cost optimization, and operational support practices.
- Experience with Agile, SAFe, or hybrid delivery models.
- Experience creating technical documentation, implementation patterns, operational runbooks, and engineering best practices.
- Healthcare or regulated industry experience preferred.
Google Cloud Platform (GCP) & Conversational AI – Preferred Skills
- Hands-on experience with Google Cloud Platform services for customer experience, contact center, conversational AI, or enterprise integration use cases.
- Experience with Google CX Agent Studio or Dialogflow CX, including agent design, conversation flows, intents, entities, fulfillment, integrations, and environment management.
- Experience with Vertex AI or other AI/ML capabilities for customer experience use cases, including model consumption, prompt-based solutions, inference, and AI-enabled automation.
- Experience using BigQuery for reporting, analytics, operational insights, conversation analysis, or large-scale data processing.
- Experience with Cloud Run, Google Kubernetes Engine, Compute Engine, or similar services for scalable application and integration deployments.
- Understanding of GCP security and operational practices, including IAM, service accounts, networking, logging, monitoring, alerting, and cost management.
- Experience integrating GCP services with CCaaS platforms, APIs, webhooks, event streams, enterprise applications, data platforms, and identity services.
- Exposure to speech recognition, text-to-speech, natural language processing, conversation analytics, sentiment analysis, and AI-driven contact center insights.
- Experience implementing observability, logging, monitoring, and troubleshooting practices for cloud-based conversational AI and contact center solutions.
Additional Information
Work-At-Home Requirements
- WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
- A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
- Satellite and Wireless Internet service is NOT allowed for this role.
- A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Work at Home Requirements To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$129,300 - $177,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Cloud Engineer Job Roles in Washington DC
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Search Cloud Engineer Jobs in Washington DCCloud Engineer Jobs in Washington DC: Frequently Asked Questions
Which companies sponsor visas for cloud engineers in Washington DC?
Federal contractors and technology consultancies are the most active sponsors in the DC area. Firms like Booz Allen Hamilton, Leidos, SAIC, Deloitte, and Accenture Federal Services regularly file H-1B visa petitions for cloud engineers. Commercial employers such as Amazon Web Services and Capital One also sponsor in the region. Sponsorship activity varies by project pipeline and contract awards, so availability shifts throughout the year.
Which visa types are most common for cloud engineer roles in Washington DC?
The H-1B is the most common visa category for cloud engineers in Washington DC, as the role typically qualifies as a specialty occupation requiring a bachelor's degree in computer science, information systems, or a related field. L-1B visas appear in transfers within multinational firms. Candidates from Australia may pursue the E-3 visa, and Canadians and Mexicans may qualify under TN visa status, which covers computer systems analysts and similar roles.
How to find cloud engineer visa sponsorship jobs in Washington DC?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find cloud engineer roles in Washington DC without manually screening hundreds of postings. The platform surfaces positions from federal contractors and commercial employers across the DC metro area. Because many DC-area cloud engineering roles involve clearance requirements, reviewing each listing carefully for citizenship restrictions before applying is worthwhile.
Which areas in Washington DC have the most cloud engineer sponsorship jobs?
Most cloud engineering sponsorship activity in the DC region clusters outside the District itself. Arlington and McLean in Northern Virginia host major defense contractors and AWS's headquarters. Tysons Corner is a technology and consulting hub with significant cloud infrastructure work. Bethesda and Rockville in Maryland also have employer concentrations tied to government health agencies including NIH and federal consulting firms supporting those agencies.
What should international cloud engineers know about the DC market specifically?
Washington DC's cloud engineering market is heavily shaped by federal contracting, and many positions require security clearance eligibility. USCIS defines cloud engineer roles under specialty occupation standards, but the clearance requirement often limits sponsorship to candidates who are already eligible or on a pathway to permanent residence. Prevailing wage requirements are determined by the Department of Labor based on the specific work location, meaning rates in Arlington and Bethesda differ from the District itself.
What is the prevailing wage for sponsored cloud engineer jobs in Washington DC?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.