Patient Coordinator Visa Sponsorship Jobs in Washington DC
Patient coordinator jobs in Washington DC are concentrated at major health systems like MedStar Health, Children's National Hospital, and George Washington University Hospital, as well as federally affiliated clinics near Capitol Hill. The district's dense concentration of research hospitals, insurance networks, and advocacy organizations drives steady demand for coordinators who manage appointments, referrals, and care navigation.
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Get Access To All JobsINTRODUCTION
The Department of Medicine, Division of Gastroenterology at Sibley Memorial Hospital is seeking a Patient Service Coordinator / MA.
Specific Duties & Responsibilities
Patient Service Coordinator position responsibilities 50%
- Offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins Division of Gastroenterology and Hepatology at Sibley Memorial Hospital.
- Maintain accurate information on each patient to facilitate the patient encounter.
- Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out.
- Schedule patients for laboratory tests, medical examinations, and consultations.
- Relay information to patients regarding preparation for laboratory tests and examinations.
- Coordinate visits either within the department or between several departments.
- Telephone and interview patients and/or family members to obtain accurate pre-registration information and to confirm appointments.
- Print and mail directions, maps, fee schedules, and department specific information to patients.
- Send medical questionnaire forms to patients to obtain missing information.
- Verify and enter pre-registration and insurance information into the computer system and prepare daily printed schedules for designated areas.
- Obtain and/or verify patient's demographic data by phone or in person.
- Confirm appointments by telephone and/or mail. Fill vacancies due to cancellations.
- Obtain pre-certifications as required by patients' health care insurers or managed care providers.
- Register patients for clinical appointments using computerized database.
- Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance. Arrange or assist in arranging patient transportation.
- Answer phones and provide routine information to callers. If a patient has to be admitted to the hospital, take care of administrative tasks of admission so that the patient may go directly to the floor.
- Review patient charges and extract chargeable items. Collect time of service payments, issues receipts, and prepare cash settlement records.
- Input diagnostic and procedure codes to TAP system for computer billing.
- Discuss patient charges, if appropriate, with patients and/or patients' families.
- Work with available downtown and local support to evaluate eligibility for alternative sources of financing such as Medicaid, Patient Care Funds, loans or other payment sources.
- Refer patient to appropriate office and ensure application for funds has been made.
- Prepare patient's statement of charges and review with patient.
- Assist with basic insurance and third party queries and explain payment policies.
- Mail lab and patient result letters, file, create and maintain paper and electronic patient charts, provide accurate and timely messages to MDs, fulfill HIPAA compliant ingoing and outgoing medical records requests, manage incoming and outgoing faxes, provide accurate appointment entry/check in/check out.
Medical Assistant Responsibilities 50%
- The Certified Medical Assistant (MA) has duties and responsibilities related to patient care in the ambulatory clinic environment.
- The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care.
- The CMA reports to the clinic operations manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area’s policies and procedures.
- Participates in the care of the patient, under the direct supervision of the Physician and in collaboration with the healthcare team.
- Obtains and records patient’s vital signs: temperature, pulse, respirations, blood pressure, weight and height.
- Reports assessment findings to practitioner, and records on appropriate documentation forms in a timely manner.
- Obtains additional data from patient and significant other based on initial data collection.
- Performs chart review prior to clinic visit to obtain historical data.
- Monitors patient status recognizing and reporting abnormal findings or changes in condition.
- Confirms and clarifies written orders prior to implementation of delegated tasks.
- Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
- Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures.
- Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment). Proactively problem-solves and identifies solutions to barriers to safety.
- Appropriately obtains and manages specimens, including labeling, form completion, transport to laboratories, and log maintenance. Performs quality control for waived testing. Acts as a “trainer” for new employee and extern orientation, and coordinates activities related to proficiency for these employees.
- Recognizes emergency situations and implements emergency procedures according to clinic guidelines. Administers first aid, CPR, and maintains emergency equipment and supplies.
- Provides appropriate patient education, health information materials and community resource lists as directed, and maintains educational supplies. Identifies patient’s need for additional information and refers to appropriate healthcare resources.
- Perform injections, including but not limited to, flu, Hepatitis A, B, and C.
- Know how to administer breath tests and capsules.
- Take pre-visit vitals, including but not limited to, weight, blood pressure, temperature.
- Obtain lab results, and under MD guidance, does routine patient notification of results.
- Assists patients to exam room and prepares patients for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. Identifies patients with special needs.
- Directs patients with medical complaints who call or arrive to the clinic to the patient’s physician and/or emergency room for assistance.
- Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, medications, linens, nourishments, forms and equipment. Recognizes patient care trends affecting unit supplies and notifies clinic manager.
Minimum Qualifications
- High school diploma or graduation equivalent and certification/registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required.
- One year of work experience in customer service.
- Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.
Classified Title: Patient Service Coordinator/Medical Assi
Job Posting Title (Working Title): Patient Service Coordinator/ MA (SOM DOM Gastroenterology)
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $16.60 - $29.50 HRLY ($54,080 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M - F 8:30AM to 5:00PM
FLSA Status: Non-Exempt
LOCATION
Location: District of Columbia
Department name: SOM DOM Gastroenterology
Personnel area: School of Medicine
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.
Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
INTRODUCTION
The Department of Medicine, Division of Gastroenterology at Sibley Memorial Hospital is seeking a Patient Service Coordinator / MA.
Specific Duties & Responsibilities
Patient Service Coordinator position responsibilities 50%
- Offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins Division of Gastroenterology and Hepatology at Sibley Memorial Hospital.
- Maintain accurate information on each patient to facilitate the patient encounter.
- Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out.
- Schedule patients for laboratory tests, medical examinations, and consultations.
- Relay information to patients regarding preparation for laboratory tests and examinations.
- Coordinate visits either within the department or between several departments.
- Telephone and interview patients and/or family members to obtain accurate pre-registration information and to confirm appointments.
- Print and mail directions, maps, fee schedules, and department specific information to patients.
- Send medical questionnaire forms to patients to obtain missing information.
- Verify and enter pre-registration and insurance information into the computer system and prepare daily printed schedules for designated areas.
- Obtain and/or verify patient's demographic data by phone or in person.
- Confirm appointments by telephone and/or mail. Fill vacancies due to cancellations.
- Obtain pre-certifications as required by patients' health care insurers or managed care providers.
- Register patients for clinical appointments using computerized database.
- Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance. Arrange or assist in arranging patient transportation.
- Answer phones and provide routine information to callers. If a patient has to be admitted to the hospital, take care of administrative tasks of admission so that the patient may go directly to the floor.
- Review patient charges and extract chargeable items. Collect time of service payments, issues receipts, and prepare cash settlement records.
- Input diagnostic and procedure codes to TAP system for computer billing.
- Discuss patient charges, if appropriate, with patients and/or patients' families.
- Work with available downtown and local support to evaluate eligibility for alternative sources of financing such as Medicaid, Patient Care Funds, loans or other payment sources.
- Refer patient to appropriate office and ensure application for funds has been made.
- Prepare patient's statement of charges and review with patient.
- Assist with basic insurance and third party queries and explain payment policies.
- Mail lab and patient result letters, file, create and maintain paper and electronic patient charts, provide accurate and timely messages to MDs, fulfill HIPAA compliant ingoing and outgoing medical records requests, manage incoming and outgoing faxes, provide accurate appointment entry/check in/check out.
Medical Assistant Responsibilities 50%
- The Certified Medical Assistant (MA) has duties and responsibilities related to patient care in the ambulatory clinic environment.
- The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care.
- The CMA reports to the clinic operations manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area’s policies and procedures.
- Participates in the care of the patient, under the direct supervision of the Physician and in collaboration with the healthcare team.
- Obtains and records patient’s vital signs: temperature, pulse, respirations, blood pressure, weight and height.
- Reports assessment findings to practitioner, and records on appropriate documentation forms in a timely manner.
- Obtains additional data from patient and significant other based on initial data collection.
- Performs chart review prior to clinic visit to obtain historical data.
- Monitors patient status recognizing and reporting abnormal findings or changes in condition.
- Confirms and clarifies written orders prior to implementation of delegated tasks.
- Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
- Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures.
- Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment). Proactively problem-solves and identifies solutions to barriers to safety.
- Appropriately obtains and manages specimens, including labeling, form completion, transport to laboratories, and log maintenance. Performs quality control for waived testing. Acts as a “trainer” for new employee and extern orientation, and coordinates activities related to proficiency for these employees.
- Recognizes emergency situations and implements emergency procedures according to clinic guidelines. Administers first aid, CPR, and maintains emergency equipment and supplies.
- Provides appropriate patient education, health information materials and community resource lists as directed, and maintains educational supplies. Identifies patient’s need for additional information and refers to appropriate healthcare resources.
- Perform injections, including but not limited to, flu, Hepatitis A, B, and C.
- Know how to administer breath tests and capsules.
- Take pre-visit vitals, including but not limited to, weight, blood pressure, temperature.
- Obtain lab results, and under MD guidance, does routine patient notification of results.
- Assists patients to exam room and prepares patients for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. Identifies patients with special needs.
- Directs patients with medical complaints who call or arrive to the clinic to the patient’s physician and/or emergency room for assistance.
- Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, medications, linens, nourishments, forms and equipment. Recognizes patient care trends affecting unit supplies and notifies clinic manager.
Minimum Qualifications
- High school diploma or graduation equivalent and certification/registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required.
- One year of work experience in customer service.
- Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.
Classified Title: Patient Service Coordinator/Medical Assi
Job Posting Title (Working Title): Patient Service Coordinator/ MA (SOM DOM Gastroenterology)
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $16.60 - $29.50 HRLY ($54,080 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M - F 8:30AM to 5:00PM
FLSA Status: Non-Exempt
LOCATION
Location: District of Columbia
Department name: SOM DOM Gastroenterology
Personnel area: School of Medicine
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.
Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Patient Coordinator Job Roles in Washington DC
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Search Patient Coordinator Jobs in Washington DCPatient Coordinator Jobs in Washington DC: Frequently Asked Questions
Which companies sponsor visas for patient coordinators in Washington DC?
MedStar Georgetown University Hospital, Children's National Hospital, George Washington University Hospital, and Inova Health System are among the larger Washington DC area employers with documented sponsorship activity for healthcare support roles. Federally qualified health centers and research-affiliated outpatient clinics in the district also file sponsorship petitions, particularly for roles requiring bilingual skills or specialized care coordination experience.
Which visa types realistically fit patient coordinator roles in Washington DC?
Patient coordinator roles generally do not require a specialty occupation degree, so H-1B visa, E-3 visa, and H-1B1 visa do not typically apply. The most practical pathways are F-1 OPT for recent graduates whose field of study relates to healthcare administration, and employer-sponsored green cards under EB-3 for workers with qualifying experience. J-1 visa exchange visitor programs may apply if a designated sponsor organization is involved.
How to find patient coordinator visa sponsorship jobs in Washington DC?
Migrate Mate lists Washington DC employers with verified sponsorship history for patient coordinator and healthcare coordination roles, so you can focus your search on organizations that have sponsored similar positions before. Because the district's health sector spans hospital systems, federal contractors, and nonprofit clinics, using a targeted search on Migrate Mate helps you distinguish active sponsors from employers who have never filed for this role category.
Which areas in Washington DC have the most patient coordinator sponsorship jobs?
Most sponsorship activity for patient coordinators in Washington DC is concentrated in the Northwest quadrant, particularly around the Georgetown University Medical Center and GW Hospital corridors. The Capitol Hill and NoMa neighborhoods host several federally connected outpatient and community health centers. Northern Virginia suburbs, including Arlington and Alexandria, expand the practical job market for coordinators willing to work in the broader metro area.
Are there state-specific factors that affect patient coordinator visa sponsorship in Washington DC?
Washington DC's status as a federal district means many health employers have federal contractor relationships, which can influence hiring timelines and documentation requirements for sponsored workers. The district's large international community also creates demand for coordinators with language skills in Amharic, Spanish, or French. Georgetown, Howard University, and George Washington University supply a steady pipeline of healthcare administration graduates, making the local candidate market competitive for sponsored roles.
What is the prevailing wage for sponsored patient coordinator jobs in Washington DC?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.