Customer Success Professional Visa Sponsorship Jobs in Washington
Washington's customer success professional roles are concentrated in the Seattle metro, where Microsoft, Amazon, Salesforce, and a dense cluster of SaaS companies actively hire internationally. Companies here regularly file H-1B petitions for customer success positions, making Washington one of the more active states for visa sponsorship in this field.
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Get Access To All JobsINTRODUCTION
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for every day. Smartsheet is looking for a high-impact Professional Services Business Development Director to join our Professional Services Sales team. This role owns the end-to-end sales cycle for Smartsheet’s Services Portfolio and drives customer value by positioning Smartsheet as a strategic partner. We are seeking candidates who operate by: leading complex, multi-solution pursuits, influencing executive stakeholders, and applying value-based selling to measurable business outcomes. You will report to the Director, Customer Outcomes and this is a remote eligible role.
YOU WILL
- Own the services sales cycle: Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support
- Elevate conversations: Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi-solution expansion, and long-term value creation
- Drive value-led selling: Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won
- Engage executives: Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last mile friction
- Generate and progress pipeline: Maintain ~3× coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans
- Forecast with discipline: Use Salesforce and Clari for precise pipeline hygiene, risk surfacing, and call accuracy; proactively course correct to protect the quarter while shaping the next
- Contribute thought leadership: Mentor peers, share market/competitive insights, and inform GTM refinements (offers, packaging, playbooks)
YOU HAVE
- 7 years carrying a services or solutions quota for enterprise customers, with a consistent record of closing Professional Services opportunities >$250k (seven-figure TCV experience a plus)
- Proven success leading complex, multi-stakeholder, multi-solution deals and collaborating across account teams
- Strong command of value-based selling (e.g., Smartsheet Value Selling, MEDDIC, Challenger) and speaking to defensible business cases/ROI tied to outcomes and CLV
- Track record in territory management and account planning across Large Enterprise
- Ability to travel up to 40–50%
- BA/BS required; advanced degree preferred
- Smartsheet experience is a plus
CURRENT US PERKS & BENEFITS
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range $112,500 - $142,500 USD
GET TO KNOW US
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
EQUAL OPPORTUNITY EMPLOYER
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
INTRODUCTION
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for every day. Smartsheet is looking for a high-impact Professional Services Business Development Director to join our Professional Services Sales team. This role owns the end-to-end sales cycle for Smartsheet’s Services Portfolio and drives customer value by positioning Smartsheet as a strategic partner. We are seeking candidates who operate by: leading complex, multi-solution pursuits, influencing executive stakeholders, and applying value-based selling to measurable business outcomes. You will report to the Director, Customer Outcomes and this is a remote eligible role.
YOU WILL
- Own the services sales cycle: Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support
- Elevate conversations: Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi-solution expansion, and long-term value creation
- Drive value-led selling: Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won
- Engage executives: Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last mile friction
- Generate and progress pipeline: Maintain ~3× coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans
- Forecast with discipline: Use Salesforce and Clari for precise pipeline hygiene, risk surfacing, and call accuracy; proactively course correct to protect the quarter while shaping the next
- Contribute thought leadership: Mentor peers, share market/competitive insights, and inform GTM refinements (offers, packaging, playbooks)
YOU HAVE
- 7 years carrying a services or solutions quota for enterprise customers, with a consistent record of closing Professional Services opportunities >$250k (seven-figure TCV experience a plus)
- Proven success leading complex, multi-stakeholder, multi-solution deals and collaborating across account teams
- Strong command of value-based selling (e.g., Smartsheet Value Selling, MEDDIC, Challenger) and speaking to defensible business cases/ROI tied to outcomes and CLV
- Track record in territory management and account planning across Large Enterprise
- Ability to travel up to 40–50%
- BA/BS required; advanced degree preferred
- Smartsheet experience is a plus
CURRENT US PERKS & BENEFITS
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range $112,500 - $142,500 USD
GET TO KNOW US
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
EQUAL OPPORTUNITY EMPLOYER
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Customer Success Professional Job Roles in Washington
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Search Customer Success Professional Jobs in WashingtonCustomer Success Professional Jobs in Washington: Frequently Asked Questions
Which companies in Washington sponsor visas for customer success professionals?
Microsoft and Amazon are the most consistent H-1B sponsors for customer success roles in Washington, given their scale and established immigration programs. Mid-size SaaS companies headquartered in Seattle, including Tableau (now part of Salesforce), Smartsheet, and Outreach, have also filed H-1B petitions for customer success positions. Sponsorship availability varies by role seniority and employer, so checking public LCA disclosure data on the DOL OFLC portal gives the most accurate picture of active sponsors.
Which visa types are most common for customer success professional roles in Washington?
The H-1B is the most common visa category for customer success professionals in Washington, particularly for roles requiring a relevant bachelor's degree in business, communications, or a technical field. TN visas are an option for Canadian and Mexican nationals when the role qualifies as a specialty occupation. L-1B intracompany transferee visas appear among large multinationals like Microsoft when candidates transfer from an overseas office into a customer success function.
Which cities in Washington have the most customer success professional sponsorship jobs?
Seattle accounts for the large majority of customer success visa sponsorship activity in Washington, driven by its concentration of enterprise tech employers and SaaS companies. Bellevue and Redmond are also significant, largely because of Microsoft's campus and the supporting ecosystem of software vendors nearby. Tacoma and Spokane have smaller tech sectors and see considerably fewer sponsored customer success openings compared to the Seattle metro corridor.
How to find customer success professional visa sponsorship jobs in Washington?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer success professional openings in Washington without sorting through roles that don't sponsor. The platform surfaces positions from employers who have demonstrated willingness to file visa petitions, which is particularly useful in Washington where sponsorship practices vary significantly between large tech companies and smaller SaaS startups. Searching by state and role on Migrate Mate saves meaningful time in the application process.
Are there any Washington-specific considerations for customer success professionals seeking visa sponsorship?
Washington's prevailing wage requirements for H-1B petitions reflect the Seattle metro's high cost of living, meaning employers must meet wage levels set by the Department of Labor for customer success roles in King County. The University of Washington and Washington State University produce graduates who enter customer success pipelines, so competition for sponsored roles can be strong. Customer success positions that blend technical product knowledge with client management tend to have stronger sponsorship cases as specialty occupations.
What is the prevailing wage for sponsored customer success professional jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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