Customer Success Professional Visa Sponsorship Jobs in Washington DC
Washington DC's customer success professional jobs span government technology contractors, federal agencies, trade associations, and SaaS companies headquartered in the metro area. Employers like Salesforce, Amazon Web Services, and numerous defense-adjacent tech firms actively hire in the DC region. Visa sponsorship opportunities exist across the district and nearby Northern Virginia corridors.
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Get Access To All JobsWe’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
This role partners with clients, brokers, vendors, and internal teams to design, implement, and optimize Population Health strategies that meet client risk needs, participation goals, and budget requirements. The role also supports client retention and product growth by serving as a Population Health product subject matter expert (SME) across the sales and client lifecycle, while operating within applicable regulatory guidelines.
Key Responsibilities
- Collaborate with clients, brokers, vendors, and internal team members to understand needs and align on wellness strategy
- Develop and present short- and long-term wellness plan designs that address client risk profiles, participation goals, and budgetary needs
- Maximize wellness program campaigns, PHM products, and partner relationships while ensuring compliance with regulatory guidelines
- Drive implementation for each client based on the established plan, products, and strategy
- Lead and support client communications and engagement efforts
- Define and track success metrics for each client to measure outcomes and inform optimization
- Support client retention efforts and identify opportunities for product growth
- Partner closely with Sales and Client Relations teams as a wellness product SME during the sales process
- Manage project initiatives as assigned
Required Qualifications
- 3-5 years industry experience
- Experience partnering with external clients and internal cross-functional teams in a consultative capacity
- Ability to translate client needs into clear short- and long-term program plans
- Experience supporting implementations and leading client-facing communications
- Comfort presenting recommendations and facilitating discussions with a variety of stakeholders
- Requires strong communication, customer service focused and client account management skills
Preferred Qualifications
- Experience in wellness program strategy, engagement/communications, or product support
- Experience supporting sales processes as an SME (e.g., demos, solutioning, proposal support)
Education
Bachelors Degree in related field preferred or High Diploma and equivalent experience
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 04/27/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
This role partners with clients, brokers, vendors, and internal teams to design, implement, and optimize Population Health strategies that meet client risk needs, participation goals, and budget requirements. The role also supports client retention and product growth by serving as a Population Health product subject matter expert (SME) across the sales and client lifecycle, while operating within applicable regulatory guidelines.
Key Responsibilities
- Collaborate with clients, brokers, vendors, and internal team members to understand needs and align on wellness strategy
- Develop and present short- and long-term wellness plan designs that address client risk profiles, participation goals, and budgetary needs
- Maximize wellness program campaigns, PHM products, and partner relationships while ensuring compliance with regulatory guidelines
- Drive implementation for each client based on the established plan, products, and strategy
- Lead and support client communications and engagement efforts
- Define and track success metrics for each client to measure outcomes and inform optimization
- Support client retention efforts and identify opportunities for product growth
- Partner closely with Sales and Client Relations teams as a wellness product SME during the sales process
- Manage project initiatives as assigned
Required Qualifications
- 3-5 years industry experience
- Experience partnering with external clients and internal cross-functional teams in a consultative capacity
- Ability to translate client needs into clear short- and long-term program plans
- Experience supporting implementations and leading client-facing communications
- Comfort presenting recommendations and facilitating discussions with a variety of stakeholders
- Requires strong communication, customer service focused and client account management skills
Preferred Qualifications
- Experience in wellness program strategy, engagement/communications, or product support
- Experience supporting sales processes as an SME (e.g., demos, solutioning, proposal support)
Education
Bachelors Degree in related field preferred or High Diploma and equivalent experience
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 04/27/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Customer Success Professional Job Roles in Washington DC
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Search Customer Success Professional Jobs in Washington DCCustomer Success Professional Jobs in Washington DC: Frequently Asked Questions
Which companies sponsor visas for customer success professionals in Washington DC?
Technology contractors serving federal agencies, such as Booz Allen Hamilton, Leidos, and SAIC, along with commercial SaaS companies like Salesforce, Oracle, and Qualtrics, have sponsored customer success roles in the DC metro area. Trade associations and policy-adjacent technology organizations based in DC also hire customer success professionals and have documented H-1B sponsorship histories through Department of Labor disclosure data.
Which visa types are most common for customer success professional roles in Washington DC?
The H-1B is the most common visa category for customer success professionals in Washington DC, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a directly related field such as business, communications, or information systems. Australian citizens may also pursue the E-3 visa. Candidates already holding L-1 intracompany transferee status through multinational employers operating in DC represent another pathway.
How to find customer success professional visa sponsorship jobs in Washington DC?
Migrate Mate filters job listings specifically by visa sponsorship willingness, making it straightforward to find customer success professional roles in Washington DC without sorting through positions that won't support international candidates. Searching by the DC metro area on Migrate Mate surfaces employers across the district, Arlington, and Tysons Corner who have active sponsorship history, helping you focus applications on companies genuinely open to sponsoring work visas.
Which areas in Washington DC have the most customer success professional sponsorship jobs?
Within the DC metro area, the highest concentration of customer success sponsorship roles tends to cluster in the District itself, particularly near the K Street corridor and Capitol Hill-adjacent tech offices, along with the Northern Virginia suburbs of Arlington, Reston, and Tysons Corner. The Reston-Herndon technology corridor in Fairfax County is especially active, hosting a dense population of government technology contractors and commercial software firms that hire customer success talent.
Are there any DC-specific considerations for customer success professionals seeking visa sponsorship?
Washington DC's customer success market is heavily influenced by the federal contracting sector, meaning many employers require or strongly prefer candidates eligible to obtain security clearances. Non-US citizens on work visas are generally not eligible for most clearance levels, which can narrow the pool of sponsoring employers compared to purely commercial tech markets. Candidates should prioritize companies with commercial, non-classified product lines when targeting visa sponsorship opportunities in the DC region.
What is the prevailing wage for sponsored customer success professional jobs in Washington DC?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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