Application Support Engineer Jobs in USA with Visa Sponsorship

LOCATION: New York, NY, United States (On-site)

JOB TYPE: Contract (5 months 12 days)

INTRODUCTION

We are seeking a skilled Kubernetes Application Support Engineer to manage, monitor, troubleshoot, and optimize containerized applications running on Kubernetes clusters. The ideal candidate will have strong hands-on experience with container orchestration, cloud platforms, CI/CD pipelines, and production support processes.

KEY RESPONSIBILITIES:

• Provide L2/L3 production support for containerized applications running on Kubernetes.
• Monitor cluster and application health using tools like Prometheus, Grafana, and ELK stack.
• Troubleshoot application, pod, node, and networking issues in Kubernetes environments.
• Manage deployments using Helm charts, Argo CD, or CI/CD pipelines.
• Perform root cause analysis (RCA) for incidents and implement preventive measures.
• Work closely with DevOps and development teams for release management and environment stability.
• Manage scaling, resource optimization, and performance tuning of workloads.
• Handle Kubernetes upgrades, patching, and cluster maintenance.
• Implement and maintain security best practices (RBAC, Network Policies, Secrets management).
• Maintain documentation, runbooks, and SOPs.

REQUIRED SKILLS & QUALIFICATIONS:

Technical Skills:

• Strong hands-on experience with Kubernetes (K8s) architecture and components.
• Experience with containerization tools like Docker.

Knowledge of cloud platforms such as:

• Microsoft Azure (AKS)

• Google Cloud (GKE)

• Experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions).

• Familiarity with Infrastructure as Code (Terraform, CloudFormation).
• Knowledge of Linux system administration.
• Understanding of networking concepts (Ingress, Services, DNS, Load Balancers).

Experience with monitoring/logging tools:

• Prometheus
• Grafana
• Elasticsearch / Kibana

Soft Skills:

• Strong analytical and troubleshooting skills.
• Good communication and stakeholder management.
• Ability to work in 24/7 support rotation (if required).
• Experience in ITIL-based incident/change management process.

COMPENSATION

• The pay range that the employer in good faith reasonably expects to pay for this position is $32.36/hour - $50.56/hour.

Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.