Box Office Manager Jobs in USA with Visa Sponsorship
Box office manager roles sit at the intersection of arts administration and operations management, making them specialty occupation candidates for H-1B visa sponsorship. Employers in live entertainment, sports venues, and performing arts centers do sponsor, but the path requires a degree match and a willing HR team.
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Get Access To All JobsINTRODUCTION
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
ABOUT THE ROLE
The Box Office Manager will control all ticket inventories, oversee the processing of orders and payments, and handle daily operations of the venue box office. Utilizing ticketing software (Ticketmaster), the Box Office Manager will create ticketing for events and financial reports, manage and participate in the development and administration of an annual budget, oversee the forecast of additional funds needed for staffing, equipment, materials, and supplies, and monitor expenditures. The Box Office Manager is responsible for the selection, training, motivation, and evaluation of all Box Office personnel, and the management of all aspects of customer service related to internal and external customers.
This role pays an annual salary of $50,000.
Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until December 31, 2026.
Responsibilities
- Build all events in the ticketing system, including seating manifests, price tables, hold/kills, discounts, pre-sales, etc.
- Oversee all financial reconciliation in regard to daily reports, monthly reports, and event settlement.
- Manage ticket inventory and maintain accurate ticketing information across sales channels.
- Act as systems administrator for the venue’s ticketing system and liaison between staff, promoters, presenters, and the facility.
- Responsible for system upgrades, occasional testing of new software, and routine maintenance and troubleshooting.
- Update and relay all box-office-related event information to each department and client.
- Investigate and resolve ticket-related issues, including assisting customers with mobile ticketing issues.
- Responsible for all ticket holder customer service-related upgrades, priority point systems, etc.
- Responsible for the collection of all ticket monies, tracking of accounts payable/receivable, and preparation of sales reports/ticket revenue updates (this includes parking monies).
- Ensure ticket orders, payments, account information, and records are processed accurately & efficiently.
- Maintain accurate sales reports/ticket revenue updates.
- Work with sales and marketing departments along with event promoters to set up various ticket discounts and promotions.
- Oversee will call for all ticketed events and ensure compliance with all relevant ticket laws.
- Process/fill approved charity ticket requests; document all complimentary tickets issued.
- Track attendance for all events, including pre-sales, walk-ups, promotions, discounts, etc.
- Manage all aspects of customer service as it relates to both internal and external customers, enforcing Oak View Group's principles and corporate initiatives.
- Manage box office operations before, during, and after events, ensuring efficient guest flow and resolution of escalated guest concerns.
- Oversee the creation and control of the fiscal budget for the Box Office department.
- Develop and implement comprehensive ticket sales programs.
- Recruit, train, schedule, develop, and evaluate part-time box office team members, fostering a culture of accountability and exceptional guest service.
- Monitor staffing levels to ensure efficient labor utilization while delivering exceptional guest service during event operations.
- Establish and maintain effective working relationships with internal/external customers.
- Analyze challenges, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of organizational objectives.
- Comprehend and make inferences from written sales materials.
- Maintain accurate event documentation, archival records, and operational files in accordance with company standards.
- Exercise confidentiality and integrity upon handling customer personal/financial information.
- Complete all duties with a customer service focus through teamwork and dedication to Oak View Group’s principles.
- Other duties and projects assigned.
BASIC QUALIFICATIONS
- Bachelor's Degree from an accredited college or university with major coursework in business management, sports management, business administration, or another related field.
- 3-5 years of increasingly responsible box office/ticketing experience, preferably with a sports facility, convention center, performing arts facility, or other multi-purpose public assembly facility.
- Knowledge of operational characteristics, services, and activities of stadium, arena, public assembly facility, or convention center sales programs.
- Knowledge of federal, state, and local regulations.
- Demonstrated proficiency in Microsoft Office applications and word processing, spreadsheets, databases, presentations, graphic design, PowerPoint, and Internet software.
- Familiarity with Ticketmaster ticketing software.
- Knowledge of terminology used in box office/sales settings.
- Knowledge of principles of budget preparation and control.
- Communicate clearly and concisely, both orally and in writing.
- Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or through the use of a calculator.
- Ability to work a flexible schedule, including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days, and extended numbers of days.
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
INTRODUCTION
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
ABOUT THE ROLE
The Box Office Manager will control all ticket inventories, oversee the processing of orders and payments, and handle daily operations of the venue box office. Utilizing ticketing software (Ticketmaster), the Box Office Manager will create ticketing for events and financial reports, manage and participate in the development and administration of an annual budget, oversee the forecast of additional funds needed for staffing, equipment, materials, and supplies, and monitor expenditures. The Box Office Manager is responsible for the selection, training, motivation, and evaluation of all Box Office personnel, and the management of all aspects of customer service related to internal and external customers.
This role pays an annual salary of $50,000.
Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until December 31, 2026.
Responsibilities
- Build all events in the ticketing system, including seating manifests, price tables, hold/kills, discounts, pre-sales, etc.
- Oversee all financial reconciliation in regard to daily reports, monthly reports, and event settlement.
- Manage ticket inventory and maintain accurate ticketing information across sales channels.
- Act as systems administrator for the venue’s ticketing system and liaison between staff, promoters, presenters, and the facility.
- Responsible for system upgrades, occasional testing of new software, and routine maintenance and troubleshooting.
- Update and relay all box-office-related event information to each department and client.
- Investigate and resolve ticket-related issues, including assisting customers with mobile ticketing issues.
- Responsible for all ticket holder customer service-related upgrades, priority point systems, etc.
- Responsible for the collection of all ticket monies, tracking of accounts payable/receivable, and preparation of sales reports/ticket revenue updates (this includes parking monies).
- Ensure ticket orders, payments, account information, and records are processed accurately & efficiently.
- Maintain accurate sales reports/ticket revenue updates.
- Work with sales and marketing departments along with event promoters to set up various ticket discounts and promotions.
- Oversee will call for all ticketed events and ensure compliance with all relevant ticket laws.
- Process/fill approved charity ticket requests; document all complimentary tickets issued.
- Track attendance for all events, including pre-sales, walk-ups, promotions, discounts, etc.
- Manage all aspects of customer service as it relates to both internal and external customers, enforcing Oak View Group's principles and corporate initiatives.
- Manage box office operations before, during, and after events, ensuring efficient guest flow and resolution of escalated guest concerns.
- Oversee the creation and control of the fiscal budget for the Box Office department.
- Develop and implement comprehensive ticket sales programs.
- Recruit, train, schedule, develop, and evaluate part-time box office team members, fostering a culture of accountability and exceptional guest service.
- Monitor staffing levels to ensure efficient labor utilization while delivering exceptional guest service during event operations.
- Establish and maintain effective working relationships with internal/external customers.
- Analyze challenges, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of organizational objectives.
- Comprehend and make inferences from written sales materials.
- Maintain accurate event documentation, archival records, and operational files in accordance with company standards.
- Exercise confidentiality and integrity upon handling customer personal/financial information.
- Complete all duties with a customer service focus through teamwork and dedication to Oak View Group’s principles.
- Other duties and projects assigned.
BASIC QUALIFICATIONS
- Bachelor's Degree from an accredited college or university with major coursework in business management, sports management, business administration, or another related field.
- 3-5 years of increasingly responsible box office/ticketing experience, preferably with a sports facility, convention center, performing arts facility, or other multi-purpose public assembly facility.
- Knowledge of operational characteristics, services, and activities of stadium, arena, public assembly facility, or convention center sales programs.
- Knowledge of federal, state, and local regulations.
- Demonstrated proficiency in Microsoft Office applications and word processing, spreadsheets, databases, presentations, graphic design, PowerPoint, and Internet software.
- Familiarity with Ticketmaster ticketing software.
- Knowledge of terminology used in box office/sales settings.
- Knowledge of principles of budget preparation and control.
- Communicate clearly and concisely, both orally and in writing.
- Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or through the use of a calculator.
- Ability to work a flexible schedule, including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days, and extended numbers of days.
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
See all Box Office Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Box Office Manager roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Box Office Manager
Align your degree to the role
Box office manager positions typically require a bachelor's in business administration, arts management, or a related field to qualify as a specialty occupation. Pull the O*NET profile for this role and confirm your degree field maps directly before applying.
Target venue operators with HR infrastructure
Large live entertainment operators, sports franchises, and performing arts nonprofits maintain dedicated HR teams experienced with work visa filings. Smaller independent theaters often lack the internal capacity to sponsor, so filter your search toward organizations with 100-plus staff.
Search verified sponsors on Migrate Mate
Use Migrate Mate to browse box office and venue management roles at employers with confirmed LCA filing history. This cuts out organizations that have never sponsored and focuses your applications where sponsorship is already an established practice.
Request the LCA before your start date
Your employer must file a certified Labor Condition Application with DOL before USCIS can approve your H-1B petition. Ask HR for the LCA number and confirm the job title and worksite address match your actual role, since discrepancies cause delays at adjudication.
Benchmark your offer against prevailing wage
Box office manager wages vary sharply by venue size and metro market. Use the OFLC Wage Search to look up the prevailing wage for your role and location before you negotiate, so your offer clears the DOL minimum required for a certified LCA.
Account for the H-1B lottery in your timeline
H-1B petitions are subject to an annual cap and selection process. USCIS has changed the selection rules recently, so plan your job search to allow time for registration in the spring cycle and a potential October 1 start date if selected.
Frequently Asked Questions
Does a box office manager role qualify as a specialty occupation for H-1B sponsorship?
It can, but it depends on how the employer defines the position. USCIS requires the role to normally demand a bachelor's degree in a specific field. If the job description specifies a degree in business administration, arts management, or a directly related discipline, the specialty occupation threshold is typically met. Generic listings that say 'degree preferred' rather than 'required' create risk at adjudication.
Which visa types are realistic for a box office manager seeking sponsorship?
H-1B is the most common path for box office managers employed by for-profit venues. Nonprofits like performing arts centers or orchestras may qualify as cap-exempt H-1B employers, which removes the lottery and allows year-round filing. TN visa is available to Canadian and Mexican nationals if the role maps to a qualifying USMCA profession, though box office management is not explicitly listed, making that path uncertain.
How do I find box office manager jobs where the employer already sponsors visas?
Migrate Mate lists employers with verified LCA filing history, so you can focus on organizations that have already demonstrated willingness to sponsor. This avoids wasting application cycles on venues that have never navigated the H-1B process and are unlikely to start for a single hire.
Will a performing arts nonprofit sponsor an H-1B box office manager differently than a for-profit venue?
Yes. Qualifying nonprofits affiliated with higher education institutions or research organizations may file H-1B petitions outside the annual cap entirely. That means no lottery wait and no October 1 start date constraint. The employer must confirm their cap-exempt status with USCIS before filing, and you should ask HR directly whether they have cap-exempt designation before counting on this route.
What happens to my H-1B status if the venue closes or eliminates my role?
If your employer terminates your position, you enter a grace period of up to 60 days to find a new sponsoring employer, change to another valid status, or leave the country. A new employer can begin the H-1B transfer process by filing a petition with USCIS once you receive an offer, and you can start working as soon as that petition is filed.
What is the prevailing wage requirement for sponsored Box Office Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.