Client Services Supervisor Jobs in USA with Visa Sponsorship
Client Services Supervisor roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in business, communications, or a related field. Employers in financial services, healthcare administration, and tech support operations file LCAs regularly for this title. No lottery alternatives like TN visa or E-3 visa apply here, so H-1B is the primary sponsored pathway.
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Get Access To All JobsINTRODUCTION
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
THE ROLE
Our new Client Services Supervisor for the Stadiums and Arenas division at AXS will provide front-line, top-notch service and support for our clients at box offices nationwide. This role acts as a relationship manager and tech support; advises, assists, and advocates for ticketing venue partners and provides support for all products and services.
What Will You Do?
- Assist with event and promotion configuration for full-service clients.
- Facilitate the sharing of best practices, offering advice on event and promotion configuration.
- Work as a partner with Ticketing Services Managers by developing relationships and a deep understanding of each venue and its unique challenges.
- Act as an expert on all products/services, remaining current with all new releases.
- Respond to support and services requests from client/venue.
- Troubleshoot and resolve or escalates technical support issues.
- Track and report all client interactions to ensure consistent, high-quality service.
- Assist in monitoring incoming support requests and assign associated tasks to members of the staff and provide assistance to Junior Client Services staff.
WHAT WILL YOU BRING?
- High School Diploma or its equivalency (BA/BS Degree Preferred)
- 4-6 years Working in live event ticketing and event programming experience
- Problem-solving and decision-making skills in a high-pressure environment.
- Ability to balance day-to-day and multitask across multiple clients.
- Committed to collaboration and teamwork.
- Proficiency with Microsoft Office including Word, Excel, and Outlook.
- Ability to lead, mentor, and coach a team.
PAY SCALE: $31.25
Bonus: This position is not eligible for a bonus under the current bonus plan requirements.
BENEFITS: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
WHAT'S IN IT FOR YOU?
- Extraordinary People – we're not kidding!
- Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
- Opportunities for learning and leveling up through training and education reimbursement.
MORE ABOUT AXS
AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).
Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.
MORE ABOUT AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
LI-Onsite
INTRODUCTION
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
THE ROLE
Our new Client Services Supervisor for the Stadiums and Arenas division at AXS will provide front-line, top-notch service and support for our clients at box offices nationwide. This role acts as a relationship manager and tech support; advises, assists, and advocates for ticketing venue partners and provides support for all products and services.
What Will You Do?
- Assist with event and promotion configuration for full-service clients.
- Facilitate the sharing of best practices, offering advice on event and promotion configuration.
- Work as a partner with Ticketing Services Managers by developing relationships and a deep understanding of each venue and its unique challenges.
- Act as an expert on all products/services, remaining current with all new releases.
- Respond to support and services requests from client/venue.
- Troubleshoot and resolve or escalates technical support issues.
- Track and report all client interactions to ensure consistent, high-quality service.
- Assist in monitoring incoming support requests and assign associated tasks to members of the staff and provide assistance to Junior Client Services staff.
WHAT WILL YOU BRING?
- High School Diploma or its equivalency (BA/BS Degree Preferred)
- 4-6 years Working in live event ticketing and event programming experience
- Problem-solving and decision-making skills in a high-pressure environment.
- Ability to balance day-to-day and multitask across multiple clients.
- Committed to collaboration and teamwork.
- Proficiency with Microsoft Office including Word, Excel, and Outlook.
- Ability to lead, mentor, and coach a team.
PAY SCALE: $31.25
Bonus: This position is not eligible for a bonus under the current bonus plan requirements.
BENEFITS: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
WHAT'S IN IT FOR YOU?
- Extraordinary People – we're not kidding!
- Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
- Opportunities for learning and leveling up through training and education reimbursement.
MORE ABOUT AXS
AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).
Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.
MORE ABOUT AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
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Get Access To All JobsTips for Finding Client Services Supervisor Jobs
Frame your degree as directly related
Client Services Supervisor roles must meet the H-1B specialty occupation standard. A degree in business administration, communications, or organizational management ties directly to the role. A liberal arts degree needs a tighter narrative connecting your coursework to client operations management.
Target industries with LCA filing patterns
Financial services, healthcare administration, and enterprise software companies file H-1B LCAs for client services leadership most consistently. Focus your applications on mid-to-large employers in these sectors, where structured HR processes make sponsorship a realistic part of the hiring conversation.
Search verified sponsors on Migrate Mate
Use Migrate Mate to find employers with confirmed H-1B LCA filing history for client services roles. This cuts out guessing which companies will sponsor and puts you in front of organizations that have already committed to the process for this job category.
Get your prevailing wage tier right early
Look up the prevailing wage for your target city and experience level using the OFLC Wage Search before negotiating your offer. Employers must pay at least the DOL-certified wage on the LCA, so knowing your tier prevents surprises and strengthens your salary discussion.
Push for H-1B filing before your OPT expires
If you're on OPT or STEM OPT, confirm your employer will file the H-1B petition before your work authorization ends. The H-1B annual cap and selection process mean timing matters, and you need a filed petition to trigger cap-gap protection if you're on F-1 status.
Clarify managerial scope in your job description
USCIS scrutinizes Client Services Supervisor roles for specialty occupation eligibility. Your job description should clearly show team leadership, strategic client account management, and decision-making authority, not just frontline customer handling, to support the degree-requirement argument.
Frequently Asked Questions
Does a Client Services Supervisor role qualify as a specialty occupation for H-1B?
It can, but it's not automatic. USCIS evaluates whether the position normally requires at least a bachelor's degree in a specific field like business, communications, or a related discipline. Roles that involve managing client relationships, overseeing service delivery teams, and making operational decisions typically qualify. Roles where the degree requirement isn't tied to a specific field face more scrutiny.
Which visa types support sponsorship for Client Services Supervisor jobs?
H-1B is the primary work visa for this role. TN and E-3 don't cover Client Services Supervisor positions because the USMCA profession list and E-3 specialty occupation categories don't include general client services management. If you're already in H-1B status, you can transfer to a new employer once your new petition is filed. Green card sponsorship through EB-2 or EB-3 is possible after establishing tenure.
What degree background do employers typically require for sponsored Client Services Supervisor roles?
Most sponsoring employers expect a bachelor's degree in business administration, communications, marketing, or a related field. Some accept degrees in psychology or sociology if the role involves client behavior and service strategy. The key for H-1B eligibility is that the degree must be directly relevant to the supervisor functions, not just any four-year degree. O*NET classifies this occupation as typically requiring a bachelor's degree.
Where can I find employers actively sponsoring Client Services Supervisor positions?
Migrate Mate lists employers with verified H-1B LCA filing history for client services roles, searchable by location and industry. This lets you focus on companies that have already demonstrated willingness to sponsor rather than applying broadly and discovering sponsorship limitations late in the process.
Can a Client Services Supervisor role lead to a green card?
Yes. After working in H-1B status, employers can sponsor a green card through the EB-2 or EB-3 category. EB-3 skilled worker applies if the role requires at least two years of experience. Most cases require PERM labor certification, where your employer must demonstrate no qualified U.S. workers are available. Priority date backlogs vary significantly by country of birth, particularly for applicants from India and China.
What is the prevailing wage requirement for sponsored Client Services Supervisor jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.