Customer Success Representative Jobs in USA with Visa Sponsorship
Customer Success Representative roles are among the more accessible paths to H-1B visa and E-3 visa sponsorship, particularly at SaaS companies and enterprise tech firms that routinely sponsor for client-facing positions. Most require a bachelor's degree in business, communications, or a related field. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsDirector of Recruitment, Enrollment, and Student Success
Position Type
Professional Staff
Employment Status
Full Time
Months
12
Campus
Portland, ME
Description
Be a part of our mission of preparing dentists that are committed to serving the underserved communities in northern New England and beyond. The University of New England College of Dental Medicine (UNE CDM) is seeking a Director of Recruitment, Enrollment, and Student Success to join our team.
The Director of Recruitment, Enrollment, and Student Success is responsible for overseeing all aspects of attracting, enrolling, and supporting students throughout their academic journey. The Director works collaboratively with the college's leadership including Assistant/Associate Deans, Department Chairs, and Assistant/Associate Directors as well as University colleagues.
Responsibilities include developing key relationships and liaising with a variety of institutional student support service areas and other internal and external stakeholders to collaboratively support program development and implement strategic initiatives.
Benefits Overview
Multiple health and dental plan options, plus vision coverage.
Up to 8% retirement plan match.
Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
Educational benefits:
+ UNE tuition waiver for employees, spouses, and domestic partners.
+ UNE tuition waiver for dependents of employees with 1 year of full-time service.
- 50% tuition reduction if less than 1 year of full-time service.
For more information about our outstanding benefits, please visit: UNE Benefits Overview.
Responsibilities
Reporting to the Associate Dean of Student Affairs and Alumni Relations, the Director develops and implements comprehensive enrollment, recruitment, and student success plans and supports the academic mission of the CDM as follows:
Recruitment and Enrollment
Manages the admissions process for predoctoral and Advanced Standing Track candidates and serves as the liaison with the Office Graduate Admissions.
Oversees the development of enrollment pipeline programs to attract and expand the pool of qualified dental applicants.
* Manages recruitment initiatives to yield competitive, diverse candidates, in line with the College's mission.
Student Success and Retention
Implements strategies to support student retention, academic progress, and overall well-being.
Leads the Student Success Team initiative, which involves implementing early intervention strategies.
* Manages the academic advising framework and serves as the liaison with the University Student Academic Success Center.
Administrative
Serves on the CDM Leadership Council and other committees as assigned.
Travels to attend seminars, conferences, admissions and recruiting events, in-service training and professional staff or committee meetings as required. Estimated travel is 10-15% of the year.
Assists in orienting new faculty and professional staff to the college's student success initiatives and admissions processes.
Supports preparations for accreditation site visits and assists with tracking compliance with accreditation standards on an ongoing basis.
Networks with other professional staff, admissions directors, dental schools, and organizations to share and gain knowledge that would help improve the program.
Maintains regular attendance, reliability, and availability to students.
* Supervises the CDM Recruitment and Enrollment Coordinator.
Strategic
Monitors and evaluates programmatic and operational effectiveness of the student recruitment, enrollment, and success initiatives and works collaboratively with college administration and university departments to effect changes required for improvement.
Supports development of strategic pre-dental program relationships to enhance the quality of applications from institutions in northern New England.
Engages in a process of continuous quality improvement and data analyses that provide guidance for short and long-term programmatic goals that result in the achievement of measurable outcomes.
Participates in special projects and other activities as assigned.
Qualifications
Master's degree in a related discipline, such as education, psychology, administration, etc. Relevant experience in an academic administrative setting preferred, and/or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
10+ years of experience in higher education working with graduate and/or professional students.
Prior experience in a leadership role.
Strong, comprehensive understanding of academic administration in graduate and/or professional education.
Experience and knowledge of academic and student affairs workflows, including student recruitment, admissions, and support.
Ability to effectively represent the school and build relationships with both internal and external stakeholders.
Exceptional oral, written, and interpersonal communication skills to deal effectively with a wide range of individuals and groups within the University community and outside the University.
Experience advising students on complex and confidential matters.
Strong critical thinking skills and the ability to manage multiple projects and priorities.
Demonstrated experience working in and fostering a diverse faculty, staff, and student environment.
Demonstrated commitment to contributing to and advocating for a humanistic learning environment.
Familiarity with the unique needs of non-traditional adult learners and professional students.
Proven program planning, organizational, administrative, and supervisory skills.
Proficiency in Microsoft Word, Excel, PowerPoint, Brightspace (or similar LMS), and Google Suite.
Willingness and ability to travel as necessary, including significant periods during recruitment season; valid driver's license required.
* Ability to work evenings and weekends as needed.
EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
Posting Number
2022PS1000P
Close Date
Open Until Filled
To apply, visit https://une.peopleadmin.com/postings/26901
Director of Recruitment, Enrollment, and Student Success
Position Type
Professional Staff
Employment Status
Full Time
Months
12
Campus
Portland, ME
Description
Be a part of our mission of preparing dentists that are committed to serving the underserved communities in northern New England and beyond. The University of New England College of Dental Medicine (UNE CDM) is seeking a Director of Recruitment, Enrollment, and Student Success to join our team.
The Director of Recruitment, Enrollment, and Student Success is responsible for overseeing all aspects of attracting, enrolling, and supporting students throughout their academic journey. The Director works collaboratively with the college's leadership including Assistant/Associate Deans, Department Chairs, and Assistant/Associate Directors as well as University colleagues.
Responsibilities include developing key relationships and liaising with a variety of institutional student support service areas and other internal and external stakeholders to collaboratively support program development and implement strategic initiatives.
Benefits Overview
Multiple health and dental plan options, plus vision coverage.
Up to 8% retirement plan match.
Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
Educational benefits:
+ UNE tuition waiver for employees, spouses, and domestic partners.
+ UNE tuition waiver for dependents of employees with 1 year of full-time service.
- 50% tuition reduction if less than 1 year of full-time service.
For more information about our outstanding benefits, please visit: UNE Benefits Overview.
Responsibilities
Reporting to the Associate Dean of Student Affairs and Alumni Relations, the Director develops and implements comprehensive enrollment, recruitment, and student success plans and supports the academic mission of the CDM as follows:
Recruitment and Enrollment
Manages the admissions process for predoctoral and Advanced Standing Track candidates and serves as the liaison with the Office Graduate Admissions.
Oversees the development of enrollment pipeline programs to attract and expand the pool of qualified dental applicants.
* Manages recruitment initiatives to yield competitive, diverse candidates, in line with the College's mission.
Student Success and Retention
Implements strategies to support student retention, academic progress, and overall well-being.
Leads the Student Success Team initiative, which involves implementing early intervention strategies.
* Manages the academic advising framework and serves as the liaison with the University Student Academic Success Center.
Administrative
Serves on the CDM Leadership Council and other committees as assigned.
Travels to attend seminars, conferences, admissions and recruiting events, in-service training and professional staff or committee meetings as required. Estimated travel is 10-15% of the year.
Assists in orienting new faculty and professional staff to the college's student success initiatives and admissions processes.
Supports preparations for accreditation site visits and assists with tracking compliance with accreditation standards on an ongoing basis.
Networks with other professional staff, admissions directors, dental schools, and organizations to share and gain knowledge that would help improve the program.
Maintains regular attendance, reliability, and availability to students.
* Supervises the CDM Recruitment and Enrollment Coordinator.
Strategic
Monitors and evaluates programmatic and operational effectiveness of the student recruitment, enrollment, and success initiatives and works collaboratively with college administration and university departments to effect changes required for improvement.
Supports development of strategic pre-dental program relationships to enhance the quality of applications from institutions in northern New England.
Engages in a process of continuous quality improvement and data analyses that provide guidance for short and long-term programmatic goals that result in the achievement of measurable outcomes.
Participates in special projects and other activities as assigned.
Qualifications
Master's degree in a related discipline, such as education, psychology, administration, etc. Relevant experience in an academic administrative setting preferred, and/or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
10+ years of experience in higher education working with graduate and/or professional students.
Prior experience in a leadership role.
Strong, comprehensive understanding of academic administration in graduate and/or professional education.
Experience and knowledge of academic and student affairs workflows, including student recruitment, admissions, and support.
Ability to effectively represent the school and build relationships with both internal and external stakeholders.
Exceptional oral, written, and interpersonal communication skills to deal effectively with a wide range of individuals and groups within the University community and outside the University.
Experience advising students on complex and confidential matters.
Strong critical thinking skills and the ability to manage multiple projects and priorities.
Demonstrated experience working in and fostering a diverse faculty, staff, and student environment.
Demonstrated commitment to contributing to and advocating for a humanistic learning environment.
Familiarity with the unique needs of non-traditional adult learners and professional students.
Proven program planning, organizational, administrative, and supervisory skills.
Proficiency in Microsoft Word, Excel, PowerPoint, Brightspace (or similar LMS), and Google Suite.
Willingness and ability to travel as necessary, including significant periods during recruitment season; valid driver's license required.
* Ability to work evenings and weekends as needed.
EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
Posting Number
2022PS1000P
Close Date
Open Until Filled
To apply, visit https://une.peopleadmin.com/postings/26901
See all 8,188+ Customer Success Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Representative roles.
Get Access To All JobsTips for Finding Customer Success Representative Jobs
Target SaaS and enterprise tech employers
Software companies sponsor Customer Success Representatives far more consistently than other industries. Firms managing large B2B accounts need client-facing talent and have established immigration programs already in place for technical and non-technical roles.
Confirm your degree field matches the role
H-1B sponsorship requires the position to qualify as a specialty occupation. A degree in business, communications, marketing, or information systems strengthens your case. Generalist degrees with no field connection to the role create approval risk.
Prioritize employers with prior sponsorship history
Companies that have sponsored Customer Success roles before understand the LCA and H-1B petition process. This reduces delays and miscommunications during hiring. Browse Migrate Mate to identify employers with verified sponsorship track records for this specific role type.
Raise visa status early in conversations
Waiting until late-stage interviews to mention sponsorship needs often derails offers. Mentioning your visa situation after an initial screen, before a full interview loop, lets employers assess feasibility without wasting either party's time.
Highlight measurable client outcomes in your resume
Sponsorship-willing employers are investing significant legal and administrative cost in you. Quantified achievements, such as retention rates improved or accounts expanded, signal you're worth that investment and help differentiate you from candidates who don't need sponsorship.
Understand your timeline if you're on OPT
If you're on F-1 OPT, your employer must file your H-1B petition before your OPT expires. Cap-gap provisions may extend your work authorization if the petition is filed on time, but coordination with HR needs to start months in advance.
Frequently Asked Questions
Can a Customer Success Representative role qualify for H-1B sponsorship?
Yes, but it depends on how the position is defined. USCIS evaluates whether the role requires a bachelor's degree in a specific field as a minimum entry requirement. Customer Success roles at SaaS and enterprise tech companies typically qualify when they require degrees in business, information systems, or a related discipline. Generic postings that accept any bachelor's degree, regardless of field, are harder to support.
Which industries are most likely to sponsor Customer Success Representatives?
SaaS, enterprise software, and cloud infrastructure companies sponsor Customer Success Representatives most consistently. These businesses manage complex B2B relationships, require structured onboarding expertise, and already have immigration counsel on retainer. Healthcare technology, fintech, and HR tech firms are also active sponsors. Retail and consumer-facing companies rarely sponsor for this role type. Migrate Mate filters sponsorship-verified job listings by role so you can focus your search on employers who actually hire for this position.
Do I need a specific degree to be sponsored as a Customer Success Representative?
A bachelor's degree in business administration, communications, marketing, or information systems is the strongest foundation for sponsorship eligibility. USCIS requires the degree field to have a logical connection to the duties performed. If your degree is in an unrelated field, your employer's attorney may argue that your coursework or experience still aligns, but this adds complexity and approval risk to the petition.
What is the H-1B approval rate for Customer Success roles?
USCIS does not publish approval data broken down by job title, but Customer Success Representative petitions filed by established tech employers with well-documented specialty occupation arguments generally face lower denial rates than ambiguously defined roles. Approval risk increases when the job description is broad, lists preferred rather than required degree credentials, or lacks a clear field-specific connection. Employers with prior approvals for the same role title carry significantly less risk.
Can Australians get an E-3 visa for Customer Success jobs in the U.S.?
Yes. The E-3 visa is available exclusively to Australian citizens and covers specialty occupation roles, which Customer Success Representative positions at qualifying employers typically meet. The E-3 has no annual lottery, a 10,500-slot annual cap that has never been filled, and allows unlimited two-year renewals. Australian applicants apply directly at a U.S. consulate in Australia with an employer-sponsored Labor Condition Application, skipping the H-1B lottery process entirely.
What is the prevailing wage requirement for sponsored Customer Success Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.