Customer Success Representative Visa Sponsorship Jobs in Texas
Texas is one of the most active states for customer success representative roles with visa sponsorship, driven by major tech hubs in Austin, Dallas, and Houston. Companies like Dell, Oracle, Salesforce, and a growing number of SaaS startups regularly hire internationally for these positions across the state.
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Get Access To All JobsAt Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
What is the role about?
The Service Value & Success Manager is responsible for driving measurable customer value through high-touch Success Journeys (primary KPI for measuring realized customer value via Salesforce CRM) by partnering with customers to understand their operational goals, orchestrating value-focused engagements, and ensuring outcomes are tracked, realized, and expanded over the customer lifecycle. This role enables Endress+Hauser to close consumption gaps, increase service adoption, and directly influence pipeline growth, forecasting accuracy, and long-term customer loyalty through value optimization practices.
Which tasks will you perform?
- Partner with customers to understand business objectives and identify opportunities for measurable value realization.
- Serve as a trusted advisor to customers—facilitating discovery workshops, value reviews, and success planning—while internally aligning teams through Salesforce-based value documentation, opportunity tracking, and lifecycle forecasting.
- Partner with internal stakeholders, representative partners, and authorized service providers to ensure seamless handoff for project execution to ongoing value realization.
- Lead discovery workshops and value-focused engagements (e.g., Netilion adoption, maintenance optimization, calibration maturity, workforce enablement).
- Actively seeks to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues.
- Establish customer-aligned dashboards and KPI frameworks to support monthly, quarterly, and annual value reviews.
- Ensure disciplined Salesforce documentation of Success Journeys, value activities, outcomes, and influenced opportunities.
- Enable seamless handoff from Field Project Managers to ongoing value realization and lifecycle success.
What do we expect from you?
You will have:
- Bachelor’s degree in engineering, business, or related technical/commercial discipline.
- 5+ years of experience in service, customer success, consulting, or sales enablement, preferably within industrial, automation, or process industries.
- Travel up to 40%, primarily based within the United States with some infrequent international travel.
You may have:
- Master’s degree (MBA or similar) or equivalent business experience.
- 7+ years of experience in customer-facing advisory, service portfolio, or value-realization roles.
- Preferred travel flexibility aligned to customer lifecycle needs.
- Experience facilitating customer workshops, discovery sessions, and executive value reviews.
- Ability to translate technical capabilities into measurable customer and financial value.
- Ability to work and make informed decisions independently and on own initiative.
- Builds and maintains strong, trustworthy business relationships, leveraging long-term partnerships to achieve collective success.
- Exceptional leadership skills with a proven ability to inspire and influence teams, build trust and credibility, and effectively coach and guide individuals without relying on formal authority.
- Ability to provide valuable input and feedback, offer recommendations and ideas tailored to meet specific business needs.
- Leverages data analytics to develop insights and drive strategic decision-making, optimizing organizational processes and initiatives.
What can you expect from us?
- Family-owned, friendly, and highly committed company.
- Tuition reimbursement and a wide range of development opportunities.
- Comprehensive benefits package which includes medical, dental and vision.
- Competitive compensation and bonus opportunities.
- Generous paid time off.
- Life insurance and 401(k) savings with company match.
- Full-service café, fitness center, and health clinic (in Greenwood, IN).
Anticipated salary range for this position is $93,300-$138,600.
Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
What is the role about?
The Service Value & Success Manager is responsible for driving measurable customer value through high-touch Success Journeys (primary KPI for measuring realized customer value via Salesforce CRM) by partnering with customers to understand their operational goals, orchestrating value-focused engagements, and ensuring outcomes are tracked, realized, and expanded over the customer lifecycle. This role enables Endress+Hauser to close consumption gaps, increase service adoption, and directly influence pipeline growth, forecasting accuracy, and long-term customer loyalty through value optimization practices.
Which tasks will you perform?
- Partner with customers to understand business objectives and identify opportunities for measurable value realization.
- Serve as a trusted advisor to customers—facilitating discovery workshops, value reviews, and success planning—while internally aligning teams through Salesforce-based value documentation, opportunity tracking, and lifecycle forecasting.
- Partner with internal stakeholders, representative partners, and authorized service providers to ensure seamless handoff for project execution to ongoing value realization.
- Lead discovery workshops and value-focused engagements (e.g., Netilion adoption, maintenance optimization, calibration maturity, workforce enablement).
- Actively seeks to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues.
- Establish customer-aligned dashboards and KPI frameworks to support monthly, quarterly, and annual value reviews.
- Ensure disciplined Salesforce documentation of Success Journeys, value activities, outcomes, and influenced opportunities.
- Enable seamless handoff from Field Project Managers to ongoing value realization and lifecycle success.
What do we expect from you?
You will have:
- Bachelor’s degree in engineering, business, or related technical/commercial discipline.
- 5+ years of experience in service, customer success, consulting, or sales enablement, preferably within industrial, automation, or process industries.
- Travel up to 40%, primarily based within the United States with some infrequent international travel.
You may have:
- Master’s degree (MBA or similar) or equivalent business experience.
- 7+ years of experience in customer-facing advisory, service portfolio, or value-realization roles.
- Preferred travel flexibility aligned to customer lifecycle needs.
- Experience facilitating customer workshops, discovery sessions, and executive value reviews.
- Ability to translate technical capabilities into measurable customer and financial value.
- Ability to work and make informed decisions independently and on own initiative.
- Builds and maintains strong, trustworthy business relationships, leveraging long-term partnerships to achieve collective success.
- Exceptional leadership skills with a proven ability to inspire and influence teams, build trust and credibility, and effectively coach and guide individuals without relying on formal authority.
- Ability to provide valuable input and feedback, offer recommendations and ideas tailored to meet specific business needs.
- Leverages data analytics to develop insights and drive strategic decision-making, optimizing organizational processes and initiatives.
What can you expect from us?
- Family-owned, friendly, and highly committed company.
- Tuition reimbursement and a wide range of development opportunities.
- Comprehensive benefits package which includes medical, dental and vision.
- Competitive compensation and bonus opportunities.
- Generous paid time off.
- Life insurance and 401(k) savings with company match.
- Full-service café, fitness center, and health clinic (in Greenwood, IN).
Anticipated salary range for this position is $93,300-$138,600.
Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.
Customer Success Representative Job Roles in Texas
See all 626+ Customer Success Representative Jobs in Texas
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Search Customer Success Representative Jobs in TexasCustomer Success Representative Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for customer success representatives in Texas?
Several large technology employers in Texas have documented histories of sponsoring work visas for customer success roles. Dell Technologies in Round Rock, Oracle in Austin, and SAP in Houston have all filed Labor Condition Applications for customer-facing positions. Beyond enterprise software, Texas-based SaaS companies and fintech firms in the Austin and Dallas metro areas also appear regularly in Department of Labor sponsorship data.
Which cities in Texas have the most customer success representative sponsorship jobs?
Austin leads the state for customer success sponsorship activity, concentrated around its dense SaaS and cloud software ecosystem. Dallas-Fort Worth is a close second, with a strong presence of enterprise software vendors and managed service providers. Houston adds meaningful volume through energy technology and healthcare IT companies that rely on customer success teams to manage complex, long-term client relationships.
Which visa types are most common for customer success representative roles in Texas?
The H-1B visa is the most frequently used visa category for customer success representatives in Texas, provided the role requires a bachelor's degree in a specific field such as business, information systems, or communications. Some employers also sponsor TN visas for Canadian and Mexican nationals in qualifying roles. The L-1 visa is an option for candidates transferring from a foreign office of the same company.
How to find customer success representative visa sponsorship jobs in Texas?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer success representative openings in Texas without sorting through positions that exclude international candidates. You can narrow results by city, including Austin, Dallas, or Houston, and by role type to focus on customer success positions where employers have indicated sponsorship willingness.
Are there any Texas-specific considerations for customer success representative visa sponsorship?
Texas has no state income tax, which affects prevailing wage benchmarking indirectly since compensation structures can differ from states like California or New York. Employers sponsoring H-1B holders must pay the Department of Labor prevailing wage for the specific metropolitan area, so Austin-based roles typically have different wage requirements than Houston or Dallas roles. University programs at UT Austin and Texas A&M also produce pipeline candidates who may hold OPT status before seeking H-1B sponsorship.
What is the prevailing wage for sponsored customer success representative jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.