Customer Success Representative Visa Sponsorship Jobs in California

Overview:

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

The mission of the Womxn's Center for Success is to advance gender equity by raising community consciousness, fostering personal growth, implementing social justice initiatives, and increasing access to resources that support student success. We do this through programming and community building, educational workshops and opportunities, and engagement, advisement, and supervision of students.

Responsibilities:

Under the direction of the Director of the Womxn’s Center for Success, the Senior Specialist, Womxn’s Center for Success is responsible for providing educational, inclusive, and student development-centered programs, initiatives, and involvement opportunities (through employment, internships, and/or service) that advance gender equity at UCI.

The Senior Specialist leads the coordination and management of reproductive justice, womxn’s health and wellbeing, and menstruation equity programs. Program coordination includes all aspects of the program development and implementation cycle, including planning, budget projection and tracking, logistics, task delegation, and assessment. Management of this area includes partnering with campus and community partners to provide equitable resources, remove barriers and expand accessibility, understand community needs, and increase awareness.

The Senior Specialist builds and sustains partnerships across the UCI campus community, including academic departments, student affairs units, and campus resource centers, to advance the development, enrichment, inclusion, and retention of womxn and female students across all disciplines. This work includes identifying opportunities for collaboration, co-developing programs and initiatives with campus partners, and representing the Center in cross-divisional efforts that support gender equality.

QUALIFICATIONS

Required:

• Thorough knowledge of advising and counseling techniques.
• Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
• Abilities in project management, problem identification and reasoning skills.
• Ability to develop original ideas to solve problems.
• Demonstrated knowledge of social justice frameworks and gender equity principles, and ability to apply them to program development and student advising.
• Demonstrated experience developing, implementing, and evaluating educational programs or initiatives for a student population.
• Demonstrated experience supervising, training, and evaluating student staff, interns, or volunteers.
• Skill in program organization, budget preparation and tracking, publicity and marketing, and evaluation.
• Ability to develop and maintain collaborative partnerships with campus and community stakeholders.
• Bachelor's degree required.

Preferred:

• Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment.
• Thorough knowledge of Student Affairs / Student Life specialization.
• Experience working in a university or college resource center focused on gender equity, women's issues, or identity-based community support services.
• Experience developing and delivering training or curriculum, such as instructing a course or facilitating a workshop series.
• Understanding of university, college, or city/county/state administrative organizations, policies, procedures, and practices.
• Demonstrated understanding of intersectionality of gender with race, ethnicity, culture, disability, sexual orientation, socio-economic status, religion/spirituality, and other social identity categories.
• Master's degree in related area and/or equivalent experience/training preferred.
• 4 or more years of experience providing programs, services, and/or supervision related to gender equity, reproductive justice, or a related student or community services area.

SPECIAL CONDITIONS:

Flexibility to work evenings and weekends when necessitated by program requirements.

TOTAL REWARDS:

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $61,530.00 - $64,500.00 (Annual).

CONDITIONS OF EMPLOYMENT:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements:

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

CLOSING STATEMENT:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.