Customer Success Representative Visa Sponsorship Jobs in Florida
Florida's customer success representative jobs span Miami's fintech and SaaS corridor, Orlando's growing tech scene, and Tampa's expanding B2B software sector. Companies like Salesforce, Chewy, and Modernizing Medicine have hired internationally for these roles. Employers typically sponsor H-1B visa or TN visas when the position meets specialty occupation requirements.
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Get Access To All JobsJob Description:
The Business Development Representative - Customer Success for our Datech Solutions Organization plays a critical role in driving customer retention and adoption for long-tail accounts through proactive engagement and collaboration with partners. This position focuses on renewal management, nurturing customer relationships, and leveraging internal data insights to improve customer experience and business outcomes.
“Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.”
Candidates from Colombia, Dominican Republic, Guatemala, Costa Rica, and Panama are encouraged to apply.
What You’ll Do:
- Renewal Management: Ensure timely and accurate processing of subscription renewals for low-touch accounts via partners, minimizing churn.
- Customer Nurturing: Maintain ongoing, value-driven communication with customers to reinforce product benefits and encourage continued usage.
- Partner Enablement: Collaborate with distributor partners to streamline renewal workflows and provide guidance for customer success strategies.
- Internal Data Research: Analyze customer usage data, renewal trends, and account health metrics to identify risks and opportunities for upselling or cross-sell.
- Customer Education & Adoption: Share best practices, training resources, and product updates to drive increased adoption and utilization.
- Issue Resolution: Address inquiries and resolve renewal-related challenges promptly, escalating complex cases when necessary.
- Process Optimization: Contribute to improving internal processes for renewals, engagement, and reporting.
- Retention & Renewal Success: Achieve high renewal rates for long-tail accounts.
- Customer Value Realization: Ensure customers understand and leverage product capabilities.
- Adoption Growth: Drive increased usage and engagement through proactive outreach.
- Partner Collaboration: Enable partners with tools and insights for effective customer success.
What We’re Looking For:
- 3+ years in Customer Success, Renewals, or Account Management (preferably in SaaS or CAD industry).
- Bachelor’s Degree required.
- Strong analytical skills for interpreting data and generating actionable insights.
- Excellent communication and relationship-building abilities.
- Ability to manage multiple accounts efficiently with attention to detail.
- Collaborative approach to working with partners and internal teams.
- Proficiency in CRM tools and other ERP.
Working Conditions:
- Professional environment (Hybrid).
- Occasional non-standard work hours or overtime as business requires.
- Represents the company to the customer and the customer to the company in all sales-oriented activities.
What’s in it for You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Key Skills
Adaptability, Analytical Thinking, Collaboration, Critical Thinking, Cultural Adaptability, Data Analysis, Data Reporting, Peer Collaboration, Personal Presentation, Pipeline Management, Price Quotes, Problem Solving, Professional Development Presentations, Professional Presentation, Relationship Building, Sales Order Processing, Sales Pipeline Management, Sales Process, Sales Process Consulting, Team Collaboration, Timeline Management, Time Management, Vendor Management, Verbal Presentations, Work Collaboratively
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
TD SYNNEX is an E-Verify company.
Job Description:
The Business Development Representative - Customer Success for our Datech Solutions Organization plays a critical role in driving customer retention and adoption for long-tail accounts through proactive engagement and collaboration with partners. This position focuses on renewal management, nurturing customer relationships, and leveraging internal data insights to improve customer experience and business outcomes.
“Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.”
Candidates from Colombia, Dominican Republic, Guatemala, Costa Rica, and Panama are encouraged to apply.
What You’ll Do:
- Renewal Management: Ensure timely and accurate processing of subscription renewals for low-touch accounts via partners, minimizing churn.
- Customer Nurturing: Maintain ongoing, value-driven communication with customers to reinforce product benefits and encourage continued usage.
- Partner Enablement: Collaborate with distributor partners to streamline renewal workflows and provide guidance for customer success strategies.
- Internal Data Research: Analyze customer usage data, renewal trends, and account health metrics to identify risks and opportunities for upselling or cross-sell.
- Customer Education & Adoption: Share best practices, training resources, and product updates to drive increased adoption and utilization.
- Issue Resolution: Address inquiries and resolve renewal-related challenges promptly, escalating complex cases when necessary.
- Process Optimization: Contribute to improving internal processes for renewals, engagement, and reporting.
- Retention & Renewal Success: Achieve high renewal rates for long-tail accounts.
- Customer Value Realization: Ensure customers understand and leverage product capabilities.
- Adoption Growth: Drive increased usage and engagement through proactive outreach.
- Partner Collaboration: Enable partners with tools and insights for effective customer success.
What We’re Looking For:
- 3+ years in Customer Success, Renewals, or Account Management (preferably in SaaS or CAD industry).
- Bachelor’s Degree required.
- Strong analytical skills for interpreting data and generating actionable insights.
- Excellent communication and relationship-building abilities.
- Ability to manage multiple accounts efficiently with attention to detail.
- Collaborative approach to working with partners and internal teams.
- Proficiency in CRM tools and other ERP.
Working Conditions:
- Professional environment (Hybrid).
- Occasional non-standard work hours or overtime as business requires.
- Represents the company to the customer and the customer to the company in all sales-oriented activities.
What’s in it for You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Key Skills
Adaptability, Analytical Thinking, Collaboration, Critical Thinking, Cultural Adaptability, Data Analysis, Data Reporting, Peer Collaboration, Personal Presentation, Pipeline Management, Price Quotes, Problem Solving, Professional Development Presentations, Professional Presentation, Relationship Building, Sales Order Processing, Sales Pipeline Management, Sales Process, Sales Process Consulting, Team Collaboration, Timeline Management, Time Management, Vendor Management, Verbal Presentations, Work Collaboratively
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
TD SYNNEX is an E-Verify company.
Customer Success Representative Job Roles in Florida
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Search Customer Success Representative Jobs in FloridaCustomer Success Representative Jobs in Florida: Frequently Asked Questions
Which companies in Florida sponsor visas for customer success representatives?
Florida-based and nationally headquartered companies with a Florida presence that have sponsored international workers for customer success roles include Chewy (Dania Beach), Modernizing Medicine (Boca Raton), Citrix, and Salesforce offices in Miami and Tampa. SaaS and healthtech companies in the state are generally more sponsorship-active than traditional industries, as they compete for specialized talent across borders.
Which visa types are most common for customer success representative roles in Florida?
The H-1B is the most frequently used visa for customer success representatives in Florida, but it requires the role to qualify as a specialty occupation, meaning a specific bachelor's degree must be tied to the position. TN visas are available to Canadian and Mexican nationals if the role aligns with a covered USMCA profession. Australian citizens may explore the E-3 visa as an alternative pathway.
Which cities in Florida have the most customer success representative sponsorship jobs?
Miami leads Florida for customer success sponsorship activity, driven by its concentration of SaaS companies, fintech startups, and Latin American regional headquarters. Tampa and Orlando follow, with growing B2B software ecosystems. Boca Raton and Fort Lauderdale also have notable clusters of healthtech and enterprise software employers that hire internationally for customer-facing roles.
How to find customer success representative visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer success representative openings in Florida without sifting through roles that don't sponsor. You can filter by state and role type to surface positions from Florida employers actively open to international candidates, including companies in Miami's SaaS sector and Tampa's B2B software market.
Are there any Florida-specific considerations for customer success representative visa sponsorship?
Florida has no state income tax, which affects prevailing wage comparisons since take-home pay differs from states like California or New York. Employers filing H-1B petitions must meet Department of Labor prevailing wage requirements for the specific Florida metro area, which vary between Miami, Orlando, and Tampa. Florida's universities, including the University of Florida and University of Miami, also supply international OPT graduates who often seek sponsorship in customer success roles.
What is the prevailing wage for sponsored customer success representative jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.