Collections Representative Jobs in USA with Visa Sponsorship
Collections representatives can qualify for H-1B visa sponsorship when the role requires specialized accounting, finance, or business administration knowledge. Success depends on demonstrating that debt recovery and customer account management requires a bachelor's degree, not just collections experience. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsCollections Representative - Irving, TX, Monday to Friday, 7: 00AM-4:00PM or 8:00AM-5:00PM CT
Pay range: $17.71+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Primary function is to contact Hospital and Physician offices to determine reason for payment delinquency. Negotiate and advise on collection of overdue bills and take appropriate action to recover overdue payments. Handles unresolved inquiries/issues related to unpaid invoices.
Primary Responsibilities:
- Contact Clients/Hospitals for payment of delinquent invoices.
- Process insurance changes, adjustments and refunds.
- Work with all levels of the organization to resolve invoice discrepancies and AR balances.
- Collections/medical billing tasks, including third-party Account Receivables, managing and resolving.
- Performs necessary follow-up to ensure timely resolution of appeals, obtain updated insurance information, reconcile balances, identify and correct billing errors, etc.
- Consistently exhibits behavior and communication skills that demonstrate our company’s commitment to superior customer service, including quality care, and concern with every internal and external customer.
- Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
- Perform additional duties as assigned.
- You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school diploma/GED
- 2+ years of experience in healthcare or insurance industry
- 2+ years of experience working in a customer service environment.
- Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management)
- Strong computer skills, including working knowledge of MS Windows and navigation, mouse, and keyboarding skills.
- Ability to work any 8-hour shift between the hours of 7:00 AM - 5:00 PM EST.
Preferred Qualifications:
- Bachelor’s degree (or higher)
- Laboratory billing experience
- Intermediate experience with Microsoft Excel (Pivot tables, VLOOKUP, filtering / sorting spreadsheets)
- Proven problem solving and analytical skills.
- Ability to work overtime as needed based on department needs.
- 1+ year experience in Client or Third-Party insurance billing and/or customer service or AR collection experience
- 1+ years of experience working in collections.
Collections Representative - Irving, TX, Monday to Friday, 7: 00AM-4:00PM or 8:00AM-5:00PM CT
Pay range: $17.71+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Primary function is to contact Hospital and Physician offices to determine reason for payment delinquency. Negotiate and advise on collection of overdue bills and take appropriate action to recover overdue payments. Handles unresolved inquiries/issues related to unpaid invoices.
Primary Responsibilities:
- Contact Clients/Hospitals for payment of delinquent invoices.
- Process insurance changes, adjustments and refunds.
- Work with all levels of the organization to resolve invoice discrepancies and AR balances.
- Collections/medical billing tasks, including third-party Account Receivables, managing and resolving.
- Performs necessary follow-up to ensure timely resolution of appeals, obtain updated insurance information, reconcile balances, identify and correct billing errors, etc.
- Consistently exhibits behavior and communication skills that demonstrate our company’s commitment to superior customer service, including quality care, and concern with every internal and external customer.
- Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
- Perform additional duties as assigned.
- You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school diploma/GED
- 2+ years of experience in healthcare or insurance industry
- 2+ years of experience working in a customer service environment.
- Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management)
- Strong computer skills, including working knowledge of MS Windows and navigation, mouse, and keyboarding skills.
- Ability to work any 8-hour shift between the hours of 7:00 AM - 5:00 PM EST.
Preferred Qualifications:
- Bachelor’s degree (or higher)
- Laboratory billing experience
- Intermediate experience with Microsoft Excel (Pivot tables, VLOOKUP, filtering / sorting spreadsheets)
- Proven problem solving and analytical skills.
- Ability to work overtime as needed based on department needs.
- 1+ year experience in Client or Third-Party insurance billing and/or customer service or AR collection experience
- 1+ years of experience working in collections.
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Get Access To All JobsTips for Finding Collections Representative Jobs
Emphasize analytical requirements
Highlight how the role involves financial analysis, risk assessment, and data interpretation. Collections work requiring statistical modeling or payment behavior analysis strengthens the specialty occupation argument significantly.
Target financial services employers
Banks, credit unions, and fintech companies regularly sponsor collections roles because they understand the regulatory and analytical complexity. They're more likely to structure positions as specialty occupations.
Focus on compliance aspects
Roles involving FDCPA compliance, state collections laws, or regulatory reporting create stronger H-1B cases. Employers value collections representatives who understand complex legal frameworks governing debt recovery.
Highlight technology integration
Modern collections involves CRM systems, predictive analytics, and automated workflows. Experience with collections software and data analysis tools makes the specialty occupation case more compelling to USCIS.
Consider senior or specialized titles
Collections analyst, recovery specialist, or account resolution manager positions often have clearer degree requirements than entry-level collections representative roles. Title matters for visa petition strength.
Document process improvement experience
Collections roles that involve optimizing recovery processes, developing payment strategies, or analyzing portfolio performance demonstrate the analytical thinking that supports H-1B eligibility for this occupation.
Frequently Asked Questions
Do collections representative jobs qualify for H-1B sponsorship?
Collections representatives can qualify for H-1B visa sponsorship when the role requires specialized knowledge in finance, accounting, or business administration. The position must demonstrate that effective debt recovery requires theoretical and practical application of a specialized body of highly specialized knowledge, typically requiring a bachelor's degree in a related field.
How to find Collections Representative jobs with visa sponsorship?
To find Collections Representative jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus on financial services companies, banks, credit unions, and debt collection agencies that commonly hire for these roles and sponsor H-1B or other work visas. These employers often need skilled professionals to manage accounts receivable and customer payment processes.
What degree do I need for H-1B sponsorship in collections?
Most successful H-1B petitions for collections roles require a bachelor's degree in finance, accounting, business administration, economics, or a related field. The degree field should directly relate to the analytical, compliance, or financial management aspects of the collections position to satisfy USCIS specialty occupation requirements.
Which employers are most likely to sponsor collections representatives?
Financial institutions including banks, credit unions, mortgage companies, and fintech firms most commonly sponsor collections representatives because they understand the regulatory complexity and analytical requirements. Healthcare systems and large corporations with substantial accounts receivable also sponsor these roles when positioned as specialty occupations.
How can I strengthen my H-1B case for collections work?
Focus on analytical, compliance, and strategic aspects of collections rather than basic phone work. Emphasize experience with financial analysis, regulatory compliance, process improvement, and technology integration. Document any specialized training in collections law, data analysis, or financial risk assessment that supports the specialty occupation requirement.
What's the approval rate for collections H-1B petitions?
Collections representative H-1B petitions face higher scrutiny because USCIS often questions whether the role truly requires a specialty occupation. Success rates improve significantly when the position emphasizes analytical work, regulatory compliance, or financial analysis rather than routine collections activities. Proper job description framing is critical.
What is the prevailing wage requirement for sponsored Collections Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.