Collections Representative Jobs in USA with Visa Sponsorship
Collections representatives can qualify for H-1B sponsorship when the role requires specialized accounting, finance, or business administration knowledge. Success depends on demonstrating that debt recovery and customer account management requires a bachelor's degree, not just collections experience. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsAt Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.
The anticipated salary range for this position is $15.94 - $17.04 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
This is a Remote/Work from Home position.
JOB SUMMARY
The collections representative follows up with insurance companies to resolve unpaid claims.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments.
- Reviews unpaid and underpaid claims. Resubmits or appeals as necessary.
- Verifies payment information adjustments to supervisor.
- Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.
- Complies with the Fair Debt Collector Practices Act (FDCPA).
- Responds to customer inquiries regarding account status.
- Researches customer’s accounts thoroughly and documents appropriately.
- Resolves discrepancies and prepares adjustments and refunds as necessary.
- Ensures that all information regarding collection activity of account is entered accurately into the billing system.
- Brings recurring issues to the attention of the department supervisor.
- Initiates payments and resubmits bills as necessary.
- Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships.
- Reports to work punctually at assigned starting time, and has reliable, consistent attendance.
- Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
- N/A
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
- High school diploma is required.
- One year of related experience is required.
Certificates, Licenses, Registrations or Professional Designations
- N/A
SKILLS, KNOWLEDGE AND ABILITIES
- Business Acumen
- Problem Solving/Analysis
- Communication Proficiency
- Personal Effectiveness/Credibility
Computer Skills
- Basic skills in Word and Excel
Language Skills
- English (reading, writing, verbal).
Mathematical Skills
- Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
Other Skills
PHYSICAL DEMANDS
This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.
WORK ENVIRONMENT
Work is performed in an office setting with exposure to moderate noise.
TRAVEL
Occasional travel as required.
OTHER INFORMATION
The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position.
PLEASE NOTE: This is a remote position which is US-based. This role requires individuals to physically reside and work within the United States. Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization.
Teammate Benefits
As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.
Our benefits program includes:
- Medical, dental, and vision care coverage
- Paid time off plan
- 401(k) Plan
- Flexible Spending Accounts
- Basic life insurance
- Short-and long-term disability coverage
- Accident insurance
- Teammate Assistance Program
- Paid parental leave
- Domestic partner benefits
- Mental, physical, and financial well-being programs
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.
At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.
The anticipated salary range for this position is $15.94 - $17.04 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
This is a Remote/Work from Home position.
JOB SUMMARY
The collections representative follows up with insurance companies to resolve unpaid claims.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments.
- Reviews unpaid and underpaid claims. Resubmits or appeals as necessary.
- Verifies payment information adjustments to supervisor.
- Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.
- Complies with the Fair Debt Collector Practices Act (FDCPA).
- Responds to customer inquiries regarding account status.
- Researches customer’s accounts thoroughly and documents appropriately.
- Resolves discrepancies and prepares adjustments and refunds as necessary.
- Ensures that all information regarding collection activity of account is entered accurately into the billing system.
- Brings recurring issues to the attention of the department supervisor.
- Initiates payments and resubmits bills as necessary.
- Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships.
- Reports to work punctually at assigned starting time, and has reliable, consistent attendance.
- Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
- N/A
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
- High school diploma is required.
- One year of related experience is required.
Certificates, Licenses, Registrations or Professional Designations
- N/A
SKILLS, KNOWLEDGE AND ABILITIES
- Business Acumen
- Problem Solving/Analysis
- Communication Proficiency
- Personal Effectiveness/Credibility
Computer Skills
- Basic skills in Word and Excel
Language Skills
- English (reading, writing, verbal).
Mathematical Skills
- Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
Other Skills
PHYSICAL DEMANDS
This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.
WORK ENVIRONMENT
Work is performed in an office setting with exposure to moderate noise.
TRAVEL
Occasional travel as required.
OTHER INFORMATION
The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position.
PLEASE NOTE: This is a remote position which is US-based. This role requires individuals to physically reside and work within the United States. Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization.
Teammate Benefits
As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.
Our benefits program includes:
- Medical, dental, and vision care coverage
- Paid time off plan
- 401(k) Plan
- Flexible Spending Accounts
- Basic life insurance
- Short-and long-term disability coverage
- Accident insurance
- Teammate Assistance Program
- Paid parental leave
- Domestic partner benefits
- Mental, physical, and financial well-being programs
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.
How to Get Visa Sponsorship in Collections Representative
Emphasize analytical requirements
Highlight how the role involves financial analysis, risk assessment, and data interpretation. Collections work requiring statistical modeling or payment behavior analysis strengthens the specialty occupation argument significantly.
Target financial services employers
Banks, credit unions, and fintech companies regularly sponsor collections roles because they understand the regulatory and analytical complexity. They're more likely to structure positions as specialty occupations.
Focus on compliance aspects
Roles involving FDCPA compliance, state collections laws, or regulatory reporting create stronger H-1B cases. Employers value collections representatives who understand complex legal frameworks governing debt recovery.
Highlight technology integration
Modern collections involves CRM systems, predictive analytics, and automated workflows. Experience with collections software and data analysis tools makes the specialty occupation case more compelling to USCIS.
Consider senior or specialized titles
Collections analyst, recovery specialist, or account resolution manager positions often have clearer degree requirements than entry-level collections representative roles. Title matters for visa petition strength.
Document process improvement experience
Collections roles that involve optimizing recovery processes, developing payment strategies, or analyzing portfolio performance demonstrate the analytical thinking that supports H-1B eligibility for this occupation.
Collections Representative jobs are hiring across the US. Find yours.
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Get Access To All JobsFrequently Asked Questions
Do collections representative jobs qualify for H-1B sponsorship?
Collections representatives can qualify for H-1B sponsorship when the role requires specialized knowledge in finance, accounting, or business administration. The position must demonstrate that effective debt recovery requires theoretical and practical application of a specialized body of highly specialized knowledge, typically requiring a bachelor's degree in a related field.
What degree do I need for H-1B sponsorship in collections?
Most successful H-1B petitions for collections roles require a bachelor's degree in finance, accounting, business administration, economics, or a related field. The degree field should directly relate to the analytical, compliance, or financial management aspects of the collections position to satisfy USCIS specialty occupation requirements.
Which employers are most likely to sponsor collections representatives?
Financial institutions including banks, credit unions, mortgage companies, and fintech firms most commonly sponsor collections representatives because they understand the regulatory complexity and analytical requirements. Healthcare systems and large corporations with substantial accounts receivable also sponsor these roles when positioned as specialty occupations.
How can I strengthen my H-1B case for collections work?
Focus on analytical, compliance, and strategic aspects of collections rather than basic phone work. Emphasize experience with financial analysis, regulatory compliance, process improvement, and technology integration. Document any specialized training in collections law, data analysis, or financial risk assessment that supports the specialty occupation requirement.
What's the approval rate for collections H-1B petitions?
Collections representative H-1B petitions face higher scrutiny because USCIS often questions whether the role truly requires a specialty occupation. Success rates improve significantly when the position emphasizes analytical work, regulatory compliance, or financial analysis rather than routine collections activities. Proper job description framing is critical.
What is the prevailing wage requirement for sponsored Collections Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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