Director of Front Office Jobs in USA with Visa Sponsorship
Director of Front Office roles sit at the intersection of hospitality operations and senior management, making them strong candidates for H-1B visa specialty occupation sponsorship. Employers in this space have an active history of filing Labor Condition Applications for general managers and operations directors with relevant bachelor's degrees.
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Position Information
Location: JW Marriott Indianapolis
Summary
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As the Director of Front Office, you’ll lead a team dedicated to delivering exceptional guest service from check-in to departure. You will drive key performance metrics across the front office, manage associate engagement, and uphold brand standards while fostering a positive work environment.
Responsibilities:
What You’ll Do
- Oversee Front Desk, PBX, Bell, and Concierge operations to ensure seamless guest service delivery.
- Develop and implement department strategies that improve financial performance and guest satisfaction.
- Lead and mentor front office leadership team, including coaching, performance evaluations, and associate development.
- Ensure adherence to White Lodging policies and procedures, guest service standards, and brand requirements.
- Collaborate with other departments to drive alignment and communication for an optimal guest experience.
- Monitor and analyze guest service scores and implement corrective actions to continuously improve results.
What You’ll Bring
- Previous front office leadership experience, preferably in a full-service hotel environment.
- Strong communication and problem-solving skills with a focus on guest and associate satisfaction.
- Ability to develop and motivate teams while managing multiple operational priorities.
- Experience with hotel systems (PMS, POS) and strong understanding of front office procedures.
- Proven ability to drive performance results and uphold hospitality standards.
Other information:
What You Can Look Forward To
- Day 1 Medical, Dental and Vision insurance
- Paid Parental Leave
- Vacation/Paid Time Off (PTO) with rollover
- 401(k) with company match
- Complimentary wellness tools
- Unlimited referral bonuses
- Leadership development opportunities
- Tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
Description
Position Information
Location: JW Marriott Indianapolis
Summary
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As the Director of Front Office, you’ll lead a team dedicated to delivering exceptional guest service from check-in to departure. You will drive key performance metrics across the front office, manage associate engagement, and uphold brand standards while fostering a positive work environment.
Responsibilities:
What You’ll Do
- Oversee Front Desk, PBX, Bell, and Concierge operations to ensure seamless guest service delivery.
- Develop and implement department strategies that improve financial performance and guest satisfaction.
- Lead and mentor front office leadership team, including coaching, performance evaluations, and associate development.
- Ensure adherence to White Lodging policies and procedures, guest service standards, and brand requirements.
- Collaborate with other departments to drive alignment and communication for an optimal guest experience.
- Monitor and analyze guest service scores and implement corrective actions to continuously improve results.
What You’ll Bring
- Previous front office leadership experience, preferably in a full-service hotel environment.
- Strong communication and problem-solving skills with a focus on guest and associate satisfaction.
- Ability to develop and motivate teams while managing multiple operational priorities.
- Experience with hotel systems (PMS, POS) and strong understanding of front office procedures.
- Proven ability to drive performance results and uphold hospitality standards.
Other information:
What You Can Look Forward To
- Day 1 Medical, Dental and Vision insurance
- Paid Parental Leave
- Vacation/Paid Time Off (PTO) with rollover
- 401(k) with company match
- Complimentary wellness tools
- Unlimited referral bonuses
- Leadership development opportunities
- Tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
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Get Access To All JobsTips for Finding Director of Front Office Jobs
Align your degree to specialty occupation
USCIS requires a direct relationship between your degree field and the Director of Front Office role. A degree in hospitality management, business administration, or hotel operations strengthens your specialty occupation argument far more than a general arts degree.
Search LCA filings by role title
Use the OFLC Wage Search to look up certified Labor Condition Applications under lodging manager and general manager titles. This tells you which hotel groups and management companies have already committed to sponsoring roles at this level.
Target full-service and branded properties first
Full-service hotels under major brand flags have dedicated HR infrastructure and established immigration counsel relationships. Independent boutique properties rarely have the internal capacity to file I-129 petitions, so targeting branded groups significantly increases your odds of a sponsorship conversation.
Use Migrate Mate to find verified sponsors
Filter your job search on Migrate Mate to surface employers with verified H-1B LCA filing history for front office and operations management roles. This cuts out properties that have never sponsored and focuses your applications where sponsorship is already a known practice.
Anticipate the prevailing wage tier in your market
The DOL assigns a wage level to your LCA based on experience and supervisory responsibility. Director-level roles typically land at Level III or IV. Check the OFLC Wage Search for your metro area before negotiations so your offer clears the prevailing wage threshold the employer must certify.
Get your foreign credential evaluated before applying
If your hospitality degree is from outside the U.S., get a credential evaluation from a NACES-member organization before you start applying. Employers filing an H-1B petition need to show USCIS your degree is equivalent to a U.S. bachelor's, and delays here can stall the entire filing timeline.
Frequently Asked Questions
Does a Director of Front Office role qualify as a specialty occupation for H-1B purposes?
It can, but it depends on how the employer defines the position. USCIS requires that the role normally requires at least a bachelor's degree in a directly related field. A Director of Front Office position that specifies a hospitality management, business, or hotel operations degree in the job description is far more defensible than one that lists any bachelor's degree as sufficient.
Which visa types realistically cover a Director of Front Office working in the U.S.?
The H-1B is the most common path for this role, provided the employer can establish specialty occupation. Australian citizens can pursue the E-3 visa, which has no lottery and a cap that has never been exhausted. Canadian and Mexican nationals may qualify under TN visa if the role maps to a USMCA-listed profession, though Director of Front Office is not a standard TN category and would require careful analysis.
How do I find hospitality employers with a history of sponsoring this role?
Migrate Mate lists employers with verified LCA filing history for hospitality operations and management roles, so you can focus your applications on companies that have already committed to sponsorship. This is a faster path than applying broadly and asking about sponsorship mid-process.
Will a three-year hospitality degree from outside the U.S. satisfy the H-1B degree requirement?
It may, depending on the credential evaluation. USCIS accepts foreign degrees that are found equivalent to a U.S. bachelor's degree by a recognized credential evaluation organization. A three-year degree from Australia, the UK, or Canada is often evaluated as equivalent, but this is determined case by case. Get the evaluation done before submitting applications so there are no delays when an employer is ready to file.
What happens to my H-1B status if the hotel changes ownership or management company?
A change in ownership or management company can constitute a material change to your employment, which may require the employer to file an amended H-1B petition with USCIS. If the new entity qualifies as a successor in interest and assumes the same obligations, an amendment may not be required, but you should confirm this with the employer's immigration counsel before the transition closes.
What is the prevailing wage requirement for sponsored Director of Front Office jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.