Director of Rooms Jobs in USA with Visa Sponsorship
Director of Rooms roles in U.S. hotels typically qualify as specialty occupations under H-1B visa, requiring a hospitality management or related bachelor's degree. Employers in this sector regularly file Labor Condition Applications through DOL, making verified sponsorship history a practical filter when targeting properties and groups.
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Get Access To All JobsLocation: Scottsdale, Arizona, 85251
Job Type: Full time
Category: Rooms
Job ID: R0068555
Description
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay—it's a dynamic environment that seamlessly blends comfort with career opportunities. In the sun-soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Valley Ho, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!
JOB SUMMARY: The Director of Rooms forms part of the Hotel Executive team who works collectively to make strategic and operational decisions for the Hotel. The Director of Operations will oversee the front office, security, bell, valet, and housekeeping departments.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- The Director of Rooms is responsible for providing all guests with exceptional service while maximizing room revenue and productivity.
- Ensure total compliance with standards of operation.
- Keep all departments updated on changes and additions with well-written and verbal communications.
- Work in conjunction with Sales and Reservations to ensure maximum hotel occupancy.
- Supports and creates programs and initiatives that encourage employee development, training, and career growth within the Rooms Division.
- Develops relationships with return guests, group contacts, and other guests to provide personalized service.
- Resolves customer complaints by handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Keep a flexible schedule to accommodate the workload around the arrival and departures of hotel guests.
- Meet weekly with the Front Office Manager to discuss topics of mutual concerns.
- Routinely inspects all areas of responsibility.
- Supervise daily room blocking.
- Supervise updating of the Guest History program and educate each department about their need to be involved.
- Perform additional duties as requested by the General Manager.
What are we looking for?
Compensation:
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Location: Scottsdale, Arizona, 85251
Job Type: Full time
Category: Rooms
Job ID: R0068555
Description
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay—it's a dynamic environment that seamlessly blends comfort with career opportunities. In the sun-soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Valley Ho, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!
JOB SUMMARY: The Director of Rooms forms part of the Hotel Executive team who works collectively to make strategic and operational decisions for the Hotel. The Director of Operations will oversee the front office, security, bell, valet, and housekeeping departments.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- The Director of Rooms is responsible for providing all guests with exceptional service while maximizing room revenue and productivity.
- Ensure total compliance with standards of operation.
- Keep all departments updated on changes and additions with well-written and verbal communications.
- Work in conjunction with Sales and Reservations to ensure maximum hotel occupancy.
- Supports and creates programs and initiatives that encourage employee development, training, and career growth within the Rooms Division.
- Develops relationships with return guests, group contacts, and other guests to provide personalized service.
- Resolves customer complaints by handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Keep a flexible schedule to accommodate the workload around the arrival and departures of hotel guests.
- Meet weekly with the Front Office Manager to discuss topics of mutual concerns.
- Routinely inspects all areas of responsibility.
- Supervise daily room blocking.
- Supervise updating of the Guest History program and educate each department about their need to be involved.
- Perform additional duties as requested by the General Manager.
What are we looking for?
Compensation:
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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Sign up for free to unlock all listings, filter by visa type, and get alerts for new Director of Rooms roles.
Get Access To All JobsTips for Finding Director of Rooms Jobs
Frame your credential as specialty occupation
A Director of Rooms role qualifies as a specialty occupation only when it requires a bachelor's degree in hospitality management, business administration, or a directly related field. Document that your degree matches the job duties before your employer files the LCA.
Target hotel groups with LCA filing history
Large management companies and branded hotel groups file LCAs regularly for property leadership roles. Use Migrate Mate to search employers with verified H-1B LCA sponsorship history filtered to rooms division and hospitality operations roles.
Prepare your rooms division portfolio early
Consulate officers and USCIS reviewers want evidence the role demands specialized expertise. Compile documentation of your RevPAR management, housekeeping and front office oversight, and cross-departmental budget authority before the petition stage begins.
Verify prevailing wage tier before accepting an offer
Your employer's LCA must certify a wage at or above the DOL prevailing wage for the role's location and level. Check the OFLC Wage Search using the correct occupational classification to confirm the offer meets the wage requirement before signing.
Understand TN eligibility if you hold Canadian or Mexican citizenship
Hotel management appears on the USMCA profession list under hotel manager categories. If you're Canadian or Mexican, TN status can be obtained at a port of entry without a petition, but your offer letter must specify the qualifying title and duties.
Align your PERM timeline with property staffing cycles
Hotel operators often initiate PERM labor certification during quieter off-season periods. Ask your employer when they plan to begin the recruitment steps, since the full PERM process typically runs 12 to 18 months before an I-140 can be filed.
Frequently Asked Questions
Does a Director of Rooms role qualify as a specialty occupation for H-1B purposes?
It can, but the role must demonstrably require a bachelor's degree in a specific related field, such as hospitality management or hotel administration, not just any degree. If the job description accepts any bachelor's degree regardless of field, USCIS may issue a Request for Evidence challenging specialty occupation status. Work with your employer to ensure the position description ties specific duties to a directly related degree field.
Which visa types are realistic for a Director of Rooms seeking U.S. sponsorship?
H-1B is the most common path, subject to the annual cap and selection process. Canadian and Mexican nationals can pursue TN visa status under USMCA if the role fits the hotel manager category. Candidates with significant international property leadership experience may qualify for an EB-1C multinational manager green card if transferring within a qualifying corporate group. Each path has distinct employer filing obligations.
How do I find hotels and hospitality groups that actively sponsor visas for this role?
Migrate Mate lists U.S. employers with verified LCA sponsorship history, searchable by role and location, so you can focus your applications on properties that have already demonstrated willingness to sponsor. Targeting groups with active filing history saves significant time compared to applying broadly and discovering sponsorship readiness late in the process.
Does my overseas hotel management degree qualify me for an H-1B in a Director of Rooms role?
A three-year hospitality degree from Australia or a comparable qualification from many other countries is generally accepted as equivalent to a U.S. four-year bachelor's degree, but your employer must include a credential evaluation from a NACES-member service in the H-1B petition. The evaluation must confirm both the degree level and that the field of study relates directly to the rooms division management duties described in the job offer.
Can a hotel employer start the green card process while I'm on H-1B?
Yes. H-1B status allows dual intent, meaning you can pursue permanent residence without it affecting your nonimmigrant status. Many hospitality employers begin PERM labor certification for Director-level roles while the employee is working on H-1B. The EB-2 or EB-3 category applies depending on the degree and experience requirements. Country of birth affects priority date backlogs, particularly for India and China nationals.
What is the prevailing wage requirement for sponsored Director of Rooms jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.