Field Services Engineer Jobs in USA with Visa Sponsorship
Field services engineers often qualify for H-1B visa and other work visas since the role requires specialized engineering knowledge and typically demands a bachelor's degree in engineering or related technical field. Companies with field service operations frequently sponsor visas for qualified engineers. For detailed occupation requirements, see the O*NET profile.
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ABOUT GOLDEN STATE FOODS
Golden State Foods is a distinguished leader in the food service industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated to creating a supportive and inclusive atmosphere where employees can advance, innovate, and contribute to our ongoing success.
The IT Field Services Engineer is accountable for ensuring maximum business productivity by providing local site and backup remote support of business processes and technologies within Golden State Foods. This person will work closely with other IT teams and the business to ensure standards and process are followed.
ESSENTIAL FUNCTIONS
Business and IT Operational Support
- Help the business leverage technology to operate efficiently, leveraging business applications and productivity tools (e.g. Excel, Access, SharePoint, Teams).
- Deliver excellent technical and non-technical support with outstanding customer service and end user satisfaction in a timely manner.
- Primary support for local business applications and equipment/hardware (e.g. laptops, desktops, printers, temperature monitoring, mobile devices, scan guns, etc…).
- Assist with troubleshooting and management of application specific equipment (e.g. Zebra scanners, label printers).
- Working closely with other IT teams to troubleshoot and resolve application and infrastructure problems.
- Resolve daily issues that impact the team to achieve overall business objectives.
- Collaborate with peers and other groups across the organization; share knowledge and lessons learned.
- Identify technical processes that are manual and/or not scalable and work with the business and IT to improve as needed.
- Create knowledge, technical and process documentation for new or existing processes and issues for the business to use and understand.
- Able to identify Continuous Improvement areas to increase satisfaction of technologies and processes and support CI changes.
- Provide support, training and assistance for all computer-related duties.
- Provide “new user” setup support.
- Act as a point of escalation for local, critical issues.
- Keep local inventory and adhere to Asset Management best practices.
Application Support
- Work closely with the appropriate IT teams to help support Enterprise applications (e.g. Dynamics 365, VMWare, UKG, Docebo, etc.).
- Work closely with end users and identify opportunities for feature improvements, automation and bug fixes.
- Identify training and process improvement opportunities as they relate to these applications.
- Participate in new user training as needed.
- Provide guidance on application functionality for end users.
Project Work
- Participate in both business and IT projects; focusing on end-user support, communications, and change management.
Other IT Support
- Participate in and adhere to production change approval board processes.
- Fundamental knowledge of connecting laptops, desktops, handhelds to networks.
- Fundamental troubleshooting skills laptops, desktops, handhelds.
- Participate in and adhere to cybersecurity processes and procedures.
- Process tickets in ServiceNow and adhere to SLA requirements.
- Participate in the on-call rotation for afterhours support.
- Support the IT Service Desk with knowledge sharing, documentation and training.
MINIMUM QUALIFICATIONS
Education/Certification
Bachelor’s degree in computer science or information systems from an accredited college or university, or commensurate work experience.
Experience
- 5+ years of technical applications/systems support and IT Service Desk work experience.
- Ability to train end users with applications and hardware.
- Knowledge of manufacturing and logistics processes and procedures.
- Experience with asset management a plus.
- Experience working within a manufacturing and/or logistics facility a large plus.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
- Strong interpersonal communication (oral/written/verbal skills).
- Ability to work in a fast-paced environment with flexible hours. Overtime and some weekend work may be required.
- Experience and ability to communicate to non-technical users.
- Work with minimal supervision.
Must be highly motivated and have a good sense of ownership.
WHY JOIN US
Golden State Foods (GSF) is one of the largest diversified suppliers in the food industry, manufacturing a range of products including sauces, dressings, condiments, syrups, and toppings for leading restaurant and retail brands.
Join GSF and grow your career with a global food industry leader who:
- People First: At Golden State Foods, we're not just a company; we're a dynamic community where your talents are celebrated, and your ambitions are nurtured.
- Values Driven: Our core values drive everything we do, creating a culture of innovation, integrity, and excellence. But we're not content with just being great; we strive for greatness in every aspect of our work.
- People Development: At GSF we strive to continually develop our people to prepare us all for the needs of tomorrow.
- Philanthropy & Sustainability: We're committed to making a difference beyond our walls through philanthropy and sustainability efforts across all our locations around the globe.
- Extensive Benefits: Golden State Foods believes in a holistic approach to wellness focusing on the whole person with benefits that support those needs.
Equal Opportunity Employer:
We're proud to be an equal opportunity employer. Our company values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.
Golden State Foods uses artificial intelligence ("AI") and automated tools within our applicant tracking system to assist with parts of the hiring process, including reviewing applications, matching resumes to job requirements, scheduling, and, in some cases, analyzing candidate responses or assessments. These tools evaluate job-related qualifications and characteristics such as skills, experience, education, and alignment with the requirements described in the job posting. They do not evaluate race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic.
Human decision-making: AI tools support—but do not replace—our recruitment team. Final hiring decisions are made by human reviewers.
For more information about your rights, data and retention, and contacting us with questions, please review our website Privacy Policy.
Description
ABOUT GOLDEN STATE FOODS
Golden State Foods is a distinguished leader in the food service industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated to creating a supportive and inclusive atmosphere where employees can advance, innovate, and contribute to our ongoing success.
The IT Field Services Engineer is accountable for ensuring maximum business productivity by providing local site and backup remote support of business processes and technologies within Golden State Foods. This person will work closely with other IT teams and the business to ensure standards and process are followed.
ESSENTIAL FUNCTIONS
Business and IT Operational Support
- Help the business leverage technology to operate efficiently, leveraging business applications and productivity tools (e.g. Excel, Access, SharePoint, Teams).
- Deliver excellent technical and non-technical support with outstanding customer service and end user satisfaction in a timely manner.
- Primary support for local business applications and equipment/hardware (e.g. laptops, desktops, printers, temperature monitoring, mobile devices, scan guns, etc…).
- Assist with troubleshooting and management of application specific equipment (e.g. Zebra scanners, label printers).
- Working closely with other IT teams to troubleshoot and resolve application and infrastructure problems.
- Resolve daily issues that impact the team to achieve overall business objectives.
- Collaborate with peers and other groups across the organization; share knowledge and lessons learned.
- Identify technical processes that are manual and/or not scalable and work with the business and IT to improve as needed.
- Create knowledge, technical and process documentation for new or existing processes and issues for the business to use and understand.
- Able to identify Continuous Improvement areas to increase satisfaction of technologies and processes and support CI changes.
- Provide support, training and assistance for all computer-related duties.
- Provide “new user” setup support.
- Act as a point of escalation for local, critical issues.
- Keep local inventory and adhere to Asset Management best practices.
Application Support
- Work closely with the appropriate IT teams to help support Enterprise applications (e.g. Dynamics 365, VMWare, UKG, Docebo, etc.).
- Work closely with end users and identify opportunities for feature improvements, automation and bug fixes.
- Identify training and process improvement opportunities as they relate to these applications.
- Participate in new user training as needed.
- Provide guidance on application functionality for end users.
Project Work
- Participate in both business and IT projects; focusing on end-user support, communications, and change management.
Other IT Support
- Participate in and adhere to production change approval board processes.
- Fundamental knowledge of connecting laptops, desktops, handhelds to networks.
- Fundamental troubleshooting skills laptops, desktops, handhelds.
- Participate in and adhere to cybersecurity processes and procedures.
- Process tickets in ServiceNow and adhere to SLA requirements.
- Participate in the on-call rotation for afterhours support.
- Support the IT Service Desk with knowledge sharing, documentation and training.
MINIMUM QUALIFICATIONS
Education/Certification
Bachelor’s degree in computer science or information systems from an accredited college or university, or commensurate work experience.
Experience
- 5+ years of technical applications/systems support and IT Service Desk work experience.
- Ability to train end users with applications and hardware.
- Knowledge of manufacturing and logistics processes and procedures.
- Experience with asset management a plus.
- Experience working within a manufacturing and/or logistics facility a large plus.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
- Strong interpersonal communication (oral/written/verbal skills).
- Ability to work in a fast-paced environment with flexible hours. Overtime and some weekend work may be required.
- Experience and ability to communicate to non-technical users.
- Work with minimal supervision.
Must be highly motivated and have a good sense of ownership.
WHY JOIN US
Golden State Foods (GSF) is one of the largest diversified suppliers in the food industry, manufacturing a range of products including sauces, dressings, condiments, syrups, and toppings for leading restaurant and retail brands.
Join GSF and grow your career with a global food industry leader who:
- People First: At Golden State Foods, we're not just a company; we're a dynamic community where your talents are celebrated, and your ambitions are nurtured.
- Values Driven: Our core values drive everything we do, creating a culture of innovation, integrity, and excellence. But we're not content with just being great; we strive for greatness in every aspect of our work.
- People Development: At GSF we strive to continually develop our people to prepare us all for the needs of tomorrow.
- Philanthropy & Sustainability: We're committed to making a difference beyond our walls through philanthropy and sustainability efforts across all our locations around the globe.
- Extensive Benefits: Golden State Foods believes in a holistic approach to wellness focusing on the whole person with benefits that support those needs.
Equal Opportunity Employer:
We're proud to be an equal opportunity employer. Our company values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.
Golden State Foods uses artificial intelligence ("AI") and automated tools within our applicant tracking system to assist with parts of the hiring process, including reviewing applications, matching resumes to job requirements, scheduling, and, in some cases, analyzing candidate responses or assessments. These tools evaluate job-related qualifications and characteristics such as skills, experience, education, and alignment with the requirements described in the job posting. They do not evaluate race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic.
Human decision-making: AI tools support—but do not replace—our recruitment team. Final hiring decisions are made by human reviewers.
For more information about your rights, data and retention, and contacting us with questions, please review our website Privacy Policy.
See all 1,739+ Field Services Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Field Services Engineer roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Field Services Engineer
Highlight specialized technical systems
Emphasize experience with complex industrial equipment, specialized software, or proprietary systems that require engineering expertise. This strengthens the specialty occupation argument for visa petitions.
Document field-specific certifications
Include relevant technical certifications, safety training, or vendor-specific qualifications that demonstrate the specialized nature of your field engineering work beyond general engineering knowledge.
Target equipment manufacturers
Companies that manufacture industrial equipment, medical devices, or tech hardware often need field engineers and are experienced with visa sponsorship for technical roles.
Show customer-facing expertise
Field engineers who can handle complex client installations, troubleshooting, and training bring unique value that's harder to find domestically, strengthening sponsorship cases.
Emphasize travel willingness
Many field service roles require domestic travel. Highlighting your availability for travel assignments can make you more attractive to employers needing flexible engineers.
Consider consulting firms first
Engineering consulting firms and technical service companies often have established visa sponsorship programs and regularly hire field engineers for client projects across industries.
Frequently Asked Questions
Do field services engineers qualify for H-1B visas?
Yes, field services engineers typically qualify for H-1B visas since the role requires specialized engineering knowledge and a bachelor's degree in engineering or related technical field. USCIS generally recognizes field engineering as a specialty occupation when the position involves complex technical systems, troubleshooting, or specialized equipment that requires engineering expertise beyond basic technical skills.
What degree do I need for field engineer visa sponsorship?
Most field services engineer positions require a bachelor's degree in engineering (mechanical, electrical, industrial, or related field) for visa sponsorship. Some positions accept degrees in related technical fields like engineering technology or computer science, depending on the specific equipment and systems involved. The degree requirement must match the technical complexity of the role.
Which companies sponsor visas for field services engineers?
Equipment manufacturers, industrial automation companies, medical device firms, and engineering consulting companies commonly sponsor visas for field engineers. Companies like Siemens, GE, Honeywell, and specialized service providers often need engineers for client sites and have established sponsorship programs. Look for companies with complex technical products requiring on-site support.
Can field engineers get sponsored if they travel frequently?
Yes, frequent travel often strengthens visa sponsorship cases for field engineers since it demonstrates the specialized nature of the role. However, ensure your visa status allows domestic business travel and that your employer properly handles any required notifications for extended assignments in different locations within the United States.
How to find Field Services Engineer jobs with visa sponsorship?
To find Field Services Engineer jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus your search on technology companies, manufacturing firms, and telecommunications providers that frequently hire field engineers for H-1B, L-1 visa, and other work visas. These companies often need engineers to maintain equipment and provide on-site technical support across multiple locations.
Are field engineer H-1B applications typically approved?
Field services engineer H-1B applications generally have good approval rates when the position clearly requires engineering expertise and specialized technical knowledge. Applications are stronger when the role involves complex equipment, proprietary systems, or advanced troubleshooting that goes beyond routine maintenance. Document the technical complexity and degree requirement clearly in the petition.
What is the prevailing wage requirement for sponsored Field Services Engineer jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.