Guest Coordinator Jobs in USA with Visa Sponsorship
Guest Coordinator positions at hotels, resorts, and hospitality companies can qualify for H-1B visa sponsorship when they require specialized hospitality management knowledge and a bachelor's degree. Most qualifying roles focus on VIP guest services, event coordination, or property management rather than basic front desk operations. For detailed occupation requirements, see the O*NET profile.
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09124 SE Medical Group Division Lincoln MOB - Administration Operations
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday - Friday
7:30 am - 4:30 pm
Pay Range:
$21.85 - $32.80
Essential Functions
- Provides guests with assistance throughout the facility: directions, patient locations, location of hospital amenities.
- Communicates in a courteous and effective manner; ensures the information is communicated in a clear and precise manner while confirming the guests' understanding of the information provided; listens to complaints with a calm, composed and positive demeanor.
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service; responds promptly to patient, family and staff requests; assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs; may include services for patients and families under the Americans with Disabilities Act (ADA) and those with limited English proficiency (LEP); considers and utilizes the most cost-effective measures to meet these needs and improve customer service.
- Supervises waiting rooms as requested; maintains knowledge of the location of family members and facilitates communication between the family and healthcare professionals; assists the family in locating the patient as he/she moves through the healthcare system; communicates condition reports to callers per departmental policy; maintains a clean and safe environment in the family waiting areas by utilizing Environmental and Security Services.
- Responds as directed to all emergency, crisis and disaster situations.
- Maintains appropriate training related to Service Excellence and Performance Improvement Initiatives.
- Collects data and documentation that assists in the identification of areas needing improved customer service. Assists leaders with recommendations to change facility and departmental policies and procedures.
- Accurately records and submits all documentation/statistical reports for services provided to patients and families; includes transportation vouchers, bus passes, emergency clothing.
- Assists leaders with the ongoing evaluation of the Guest Relations Program, customer satisfaction, development of personal and departmental educational plans and quality management guidelines.
- Maintains close communication with the Guest Relations Manager regarding the Guest Relations Department and problem areas; requests assistance as needed from the Guest Relations Manager and Supervisors for additional personnel or resources.
- Performs notarizations for Healthcare Power of Attorney, Living Wills and any other pertinent healthcare document as appropriate following applicable state Notary Laws and Regulations.
Physical Requirements
Work requires walking, sitting, lifting and reaching. May come in contact with patients, families and their personal belongings including those contaminated with infectious and blood-borne pathogens. Must lift a minimum of 50 lbs. for moving and lifting patients in/out of wheelchairs. Must have the ability to clearly communicate in English. Intact sense of sight and hearing is required. Must be able to be mobile within the entire healthcare provider system.
Educational Experience
High School diploma or equivalent required. Bachelor's degree preferred. Experience in healthcare and/or customer service preferred. Equivalent combination of education and experience will be considered.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Serves as a member of the healthcare team acting as a liaison between the patient, family, visitor, hospital and medical staff and has direct non-clinical patient and guest contact on a daily basis providing welcoming and genuine hospitality while exceeding our guests' expectations; listens to our guests' needs; identifies problems and concerns thus promoting and improving patient care and customer satisfaction by utilizing the principles of Service Excellence and Service Recovery.
Department:
09124 SE Medical Group Division Lincoln MOB - Administration Operations
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday - Friday
7:30 am - 4:30 pm
Pay Range:
$21.85 - $32.80
Essential Functions
- Provides guests with assistance throughout the facility: directions, patient locations, location of hospital amenities.
- Communicates in a courteous and effective manner; ensures the information is communicated in a clear and precise manner while confirming the guests' understanding of the information provided; listens to complaints with a calm, composed and positive demeanor.
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service; responds promptly to patient, family and staff requests; assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs; may include services for patients and families under the Americans with Disabilities Act (ADA) and those with limited English proficiency (LEP); considers and utilizes the most cost-effective measures to meet these needs and improve customer service.
- Supervises waiting rooms as requested; maintains knowledge of the location of family members and facilitates communication between the family and healthcare professionals; assists the family in locating the patient as he/she moves through the healthcare system; communicates condition reports to callers per departmental policy; maintains a clean and safe environment in the family waiting areas by utilizing Environmental and Security Services.
- Responds as directed to all emergency, crisis and disaster situations.
- Maintains appropriate training related to Service Excellence and Performance Improvement Initiatives.
- Collects data and documentation that assists in the identification of areas needing improved customer service. Assists leaders with recommendations to change facility and departmental policies and procedures.
- Accurately records and submits all documentation/statistical reports for services provided to patients and families; includes transportation vouchers, bus passes, emergency clothing.
- Assists leaders with the ongoing evaluation of the Guest Relations Program, customer satisfaction, development of personal and departmental educational plans and quality management guidelines.
- Maintains close communication with the Guest Relations Manager regarding the Guest Relations Department and problem areas; requests assistance as needed from the Guest Relations Manager and Supervisors for additional personnel or resources.
- Performs notarizations for Healthcare Power of Attorney, Living Wills and any other pertinent healthcare document as appropriate following applicable state Notary Laws and Regulations.
Physical Requirements
Work requires walking, sitting, lifting and reaching. May come in contact with patients, families and their personal belongings including those contaminated with infectious and blood-borne pathogens. Must lift a minimum of 50 lbs. for moving and lifting patients in/out of wheelchairs. Must have the ability to clearly communicate in English. Intact sense of sight and hearing is required. Must be able to be mobile within the entire healthcare provider system.
Educational Experience
High School diploma or equivalent required. Bachelor's degree preferred. Experience in healthcare and/or customer service preferred. Equivalent combination of education and experience will be considered.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Serves as a member of the healthcare team acting as a liaison between the patient, family, visitor, hospital and medical staff and has direct non-clinical patient and guest contact on a daily basis providing welcoming and genuine hospitality while exceeding our guests' expectations; listens to our guests' needs; identifies problems and concerns thus promoting and improving patient care and customer satisfaction by utilizing the principles of Service Excellence and Service Recovery.
See all 681+ Guest Coordinator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Guest Coordinator roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Guest Coordinator
Target luxury hospitality brands
Five-star hotels, luxury resorts, and premium hospitality chains are more likely to sponsor H-1B visas for Guest Coordinator roles that require specialized guest relations expertise.
Emphasize degree requirements in applications
Apply to positions explicitly requiring hospitality management, business administration, or related bachelor's degrees to strengthen the specialty occupation case for visa sponsorship.
Focus on event and VIP coordination
Roles involving high-profile guest management, corporate event coordination, or concierge services demonstrate the specialized knowledge needed for H-1B qualification more effectively than general reception duties.
Highlight multilingual skills
International hotels value Guest Coordinators who speak multiple languages for serving diverse clientele, making these roles stronger candidates for visa sponsorship and specialty occupation classification.
Consider resort and conference properties
Large resort complexes and conference centers often need Guest Coordinators with specialized training in group management, making these environments more sponsorship-friendly than standard hotels.
Document hospitality certifications
Industry certifications from organizations like AHLA or specialized guest service training programs can strengthen your case for requiring specialized knowledge in coordination roles.
Frequently Asked Questions
Do Guest Coordinator jobs qualify for H-1B visa sponsorship?
Guest Coordinator positions can qualify for H-1B visa sponsorship when they require specialized hospitality management knowledge and a bachelor's degree. The role must involve complex guest services, event coordination, or property management beyond basic front desk duties. Luxury hotels and resorts are more likely to sponsor these roles due to their specialized nature.
What degree do I need for Guest Coordinator visa sponsorship?
Most sponsored Guest Coordinator positions require a bachelor's degree in hospitality management, business administration, communications, or a related field. Some employers accept degrees in tourism, event management, or foreign languages with relevant hospitality experience. The degree requirement must align with the specialized duties of the role.
Which types of employers sponsor Guest Coordinator H-1B visas?
Luxury hotel chains, high-end resorts, conference centers, and corporate hospitality companies are most likely to sponsor H-1B visas for Guest Coordinator roles. These employers typically need coordinators with specialized knowledge in VIP services, event management, or multilingual guest relations that justify the specialty occupation requirement.
What's the H-1B approval rate for hospitality coordination roles?
H-1B approval rates for hospitality coordination roles vary significantly based on job duties and employer type. Positions at luxury properties with clear specialty occupation requirements typically see higher approval rates than general guest service roles. USCIS scrutinizes whether the role truly requires specialized hospitality management knowledge beyond routine coordination tasks.
Can I get an E-3 visa as an Australian for Guest Coordinator positions?
Australian citizens can potentially qualify for E-3 visas in Guest Coordinator roles that meet specialty occupation requirements. The position must require a bachelor's degree and involve specialized hospitality management duties. E-3 applications face the same specialty occupation scrutiny as H-1B petitions, so the role must demonstrate complexity beyond basic guest services.
How to find Guest Coordinator jobs with visa sponsorship?
Use Migrate Mate to find Guest Coordinator positions with visa sponsorship in hospitality, hotels, resorts, and event venues. These roles often qualify for H-1B, L-1 visa, or other work visas depending on your experience level. Focus your search on international hotel chains, luxury resorts, and large hospitality companies that regularly sponsor foreign workers for guest services positions.
What is the prevailing wage requirement for sponsored Guest Coordinator jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.