Maintenance Superintendent Jobs in USA with Visa Sponsorship

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, sustainability, culture, and accessibility, and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Superintendent of Rail Maintenance will manage and oversee the repair, inspection, and maintenance activities for the MBTA’s Heavy Rail or Light Rail Maintenance carhouses and vehicle fleets. The Superintendent will provide leadership and direction to maintenance personnel and work in conjunction with the Deputy Director of Maintenance to develop and implement maintenance plans, procedures, work priorities, and resource requirements to support safe, reliable, and efficient fleet operations and maximize vehicle availability for service.

Duties & Responsibilities

• Oversee all aspects of the assigned Heavy Rail or Light Rail carhouse, including maintenance operations, personnel, budget, training, labor relations, safety, security, and facility performance.
• Direct and supervise personnel assigned to the carhouse, including maintenance, supervisory, technical, and engineering staff.
• Develop, implement, and monitor performance measures and evaluation criteria to assess the effectiveness of maintenance operations, workforce productivity, fleet availability, and service support.
• Maintain a thorough understanding of the MBTA Safety Plan and ensure compliance with all responsibilities applicable to the position and assigned facility.
• Measure operating results against established objectives, performance goals, service levels, cost targets, staffing plans, and resource requirements to ensure the timely, efficient, and cost-effective completion of maintenance work.
• Develop and implement maintenance strategies, procedures, and operational improvements designed to increase fleet reliability, vehicle availability, productivity, and overall service performance.
• Develop, implement, and monitor preventive and corrective maintenance programs and procedures for assigned rail vehicles to reduce failures and improve reliability.
• Establish daily maintenance priorities and ensure supervisory staff clearly communicate employee assignments, expected work completion, and anticipated vehicle returns to service.
• Monitor vehicle status, out-of-service conditions, repeat failures, scheduled inspections, deferred work, and other maintenance conditions that may impact fleet availability.
• Coordinate with Vehicle Engineering, Materials, Training, Operations, Safety, and other departments to resolve technical, operational, staffing, and resource issues affecting maintenance performance.
• Ensure maintenance work, inspections, repairs, and vehicle releases are performed in accordance with established procedures, engineering requirements, safety standards, and applicable regulations.
• Enforce the facility security plan and ensure compliance with applicable security procedures and requirements.
• Respond to inquiries from customers, vendors, employees, and other stakeholders in a courteous and professional manner.
• Drive an Authority or personal vehicle, when authorized, to visit work locations and respond to emergencies, operational needs, or special events as required.
• Respond or report to work, as directed by supervisory personnel, during emergencies, extreme weather conditions, service disruptions, or other abnormal conditions that may impact service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Assist in the management of the workforce by ensuring the fair and consistent application of and strict adherence to Authority rules, regulations, policies, procedures, and applicable collective bargaining agreements, including policies related to Equal Employment Opportunity, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation.
• Uphold the rights and interests of the Authority while building and maintaining effective working relationships with employees, labor representatives, and management.
• Perform related duties, assignments, and special projects as required.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Supervision

Supervise all personnel assigned to the carhouse including maintenance and engineering staff.

Minimum Requirements & Qualifications

• Five (5) years of progressively responsible experience in transportation equipment repair and maintenance and/or the administration, management, or oversight of the maintenance and repair of a fleet of transportation vehicles.
• One (1) year of experience in a supervisory and/or lead capacity.
• Effective organizational, analytical, problem-solving, and decision-making skills.
• Working knowledge of Microsoft Word, Excel, PeopleSoft, database applications, or similar business systems.
• Ability to supervise, lead, and work effectively with a diverse workforce.
• Ability to provide internal and external customers with courteous, professional, and responsive service.
• Excellent customer service, communication, and conflict-resolution skills.
• Ability to comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, and other job-related communications in English.
• Ability to work any and all shifts and/or locations as assigned or directed.
• Ability to work or respond as required twenty-four (24) hours per day, seven (7) days per week during severe weather conditions, emergencies, service disruptions, or other circumstances that may impact service or the safety of service.
• Adhere to all applicable MBTA rules, regulations, policies, procedures, and collective bargaining agreements, including policies related to Equal Employment Opportunity, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation.

Preferred Experience & Skills

• A Bachelor’s Degree from an accredited institution in Engineering, Business Administration, Transportation Management, or a related field.
• Experience in transportation equipment repair and maintenance within a large public transit agency or similarly complex fleet maintenance environment.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and/or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and/or locations assigned, directed, or necessary for this position, including (for some transit/operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern/co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship/co-op. Additionally, interns/co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings/pre-boarding, working in their positions, and throughout the duration of their program.

Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data/history.

Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.

Work Environment: The physical demands and work environment characteristics described herein are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.

Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.

Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.

On-call or 24/7 Positions: Employees working in this classification must be available to respond to page/text/call and report to work as determined by assigned department or the Authority.

Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.

Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.

Intern / Co-Op Benefits: Employees taking part in an internship or co-op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern/co-op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co-ops.