Partner Success Manager Jobs in USA with Visa Sponsorship
Partn visaer Success Manager roles qualify for H-1B visa and L-1 visa sponsorship when the position requires a bachelor's degree in business, marketing, or a related field. Employers in SaaS, enterprise software, and consulting sponsor these roles regularly, though sponsorship rates vary by company size and hiring volume. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsAbout Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
ROLE AND RESPONSIBILITIES
The Partner Success Manager (PSM) serves as a mission-critical technical liaison for Independent Software Vendor (ISV) partners building and scaling applications on the Salesforce AppExchange. Operating at the intersection of partner relationships and platform engineering, the PSM champions technical health, orchestrates critical issue resolution, and safeguards partner customer experience.
While traditional customer support handles standard platform troubleshooting, the PSM acts as a strategic technical coordinator and partner advocate. You will balance dedicated ownership of a portfolio of named ISV partners with pooled escalation coverage, working side-by-side with Partner Account Managers (PAMs) to ensure technical alignment, unblock releases, and maintain strong ecosystem trust.
What You’ll Do
-
Drive Complex Technical Escalations (80%): Triage, orchestrate, and quarterback high-impact technical investigations stemming from major Salesforce product releases, platform bugs, and complex dependency issues. You do not need to read or write Apex/LWC code, but you will translate technical hurdles, coordinate cross-functional workstreams between partner engineering leads, Tier 3 Support, Developer Escalation Teams (DET), and Core R&D, and maintain transparent, high-touch communication through resolution.
-
Account Partnership & Pooled Escalation Coverage: Partner closely with PAMs as the technical anchor on shared named accounts. In addition to dedicated portfolio management, participate in a pooled escalation rotation to assist internal stakeholders with urgent, high-visibility partner challenges.
-
Proactive Enablement & Best Practices (20%): Guide partners on foundational ISV platform tools, environments, and program benefits—including Scratch Orgs, Partner Business Orgs (PBOs), and Large Data Volume (LDV) test orgs—to help them preempt release blockers and improve architecture resilience.
-
Cross-Functional Internal Alignment: Advocate for partner priorities internally, bridging communication gaps across Technology, Product Management, and Technical Support to resolve persistent bottlenecks and mitigate customer-impacting platform disruptions.
BASIC QUALIFICATIONS
-
Background: Proven experience as a Technical Support Engineer, Partner Operations specialist, or Technical Account Coordinator within the Salesforce ecosystem.
-
Salesforce Ecosystem Fluency: Strong familiarity navigating internal Salesforce resolution paths (e.g., working directly with Tier 3 Support, or Product/R&D teams) and an understanding of the AppExchange partner lifecycle.
-
Technical Translation & High-Level Architecture: Ability to grasp complex technical architectures, metadata dependencies, and platform release dynamics without needing to be a hands-on developer.
-
Executive Presence & Crisis Management: Exceptional stakeholder management skills, with the ability to maintain composure, de-escalate high-tension situations, and communicate status crisply to both executive partner contacts and internal leadership.
COMPENSATION
- The typical base salary range for this position is $80,900 - $122,300 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
ROLE AND RESPONSIBILITIES
The Partner Success Manager (PSM) serves as a mission-critical technical liaison for Independent Software Vendor (ISV) partners building and scaling applications on the Salesforce AppExchange. Operating at the intersection of partner relationships and platform engineering, the PSM champions technical health, orchestrates critical issue resolution, and safeguards partner customer experience.
While traditional customer support handles standard platform troubleshooting, the PSM acts as a strategic technical coordinator and partner advocate. You will balance dedicated ownership of a portfolio of named ISV partners with pooled escalation coverage, working side-by-side with Partner Account Managers (PAMs) to ensure technical alignment, unblock releases, and maintain strong ecosystem trust.
What You’ll Do
-
Drive Complex Technical Escalations (80%): Triage, orchestrate, and quarterback high-impact technical investigations stemming from major Salesforce product releases, platform bugs, and complex dependency issues. You do not need to read or write Apex/LWC code, but you will translate technical hurdles, coordinate cross-functional workstreams between partner engineering leads, Tier 3 Support, Developer Escalation Teams (DET), and Core R&D, and maintain transparent, high-touch communication through resolution.
-
Account Partnership & Pooled Escalation Coverage: Partner closely with PAMs as the technical anchor on shared named accounts. In addition to dedicated portfolio management, participate in a pooled escalation rotation to assist internal stakeholders with urgent, high-visibility partner challenges.
-
Proactive Enablement & Best Practices (20%): Guide partners on foundational ISV platform tools, environments, and program benefits—including Scratch Orgs, Partner Business Orgs (PBOs), and Large Data Volume (LDV) test orgs—to help them preempt release blockers and improve architecture resilience.
-
Cross-Functional Internal Alignment: Advocate for partner priorities internally, bridging communication gaps across Technology, Product Management, and Technical Support to resolve persistent bottlenecks and mitigate customer-impacting platform disruptions.
BASIC QUALIFICATIONS
-
Background: Proven experience as a Technical Support Engineer, Partner Operations specialist, or Technical Account Coordinator within the Salesforce ecosystem.
-
Salesforce Ecosystem Fluency: Strong familiarity navigating internal Salesforce resolution paths (e.g., working directly with Tier 3 Support, or Product/R&D teams) and an understanding of the AppExchange partner lifecycle.
-
Technical Translation & High-Level Architecture: Ability to grasp complex technical architectures, metadata dependencies, and platform release dynamics without needing to be a hands-on developer.
-
Executive Presence & Crisis Management: Exceptional stakeholder management skills, with the ability to maintain composure, de-escalate high-tension situations, and communicate status crisply to both executive partner contacts and internal leadership.
COMPENSATION
- The typical base salary range for this position is $80,900 - $122,300 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
See all 1,226+ Partner Success Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Partner Success Manager roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Partner Success Manager
Target SaaS and enterprise software employers
Companies in SaaS, cloud infrastructure, and enterprise software sponsor Partner Success Managers at higher rates than other industries. These employers have established immigration programs and regularly file H-1B petitions for client-facing roles requiring specialized business knowledge.
Confirm your role qualifies as a specialty occupation
USCIS requires that a Partner Success Manager position specifically require a bachelor's degree in a relevant field, not just prefer one. Job listings that say 'degree preferred' instead of 'required' can complicate your H-1B petition and should be clarified before applying.
Highlight technical product knowledge in your resume
Employers sponsoring Partner Success Managers need to demonstrate the role requires specialized knowledge. Emphasizing your technical fluency with specific platforms, APIs, or integrations strengthens both your candidacy and the employer's case for H-1B specialty occupation classification.
Ask about sponsorship before the final interview round
Raise the sponsorship question after an initial screen but before investing in multiple interview rounds. Framing it as a straightforward process question, not a burden, helps. Many employers who sponsor routinely appreciate candidates who understand the basics of their own visa situation.
Consider employers with existing H-1B filing histories
Companies that have filed H-1B petitions in previous years are far more likely to sponsor again. Publicly available Department of Labor disclosure data shows which employers have sponsored similar roles, giving you a practical filter before reaching out or applying.
Use Migrate Mate to find roles open to sponsorship
Migrate Mate filters Partner Success Manager jobs by sponsorship willingness, saving you from applying to roles where sponsorship is a non-starter. Browsing by visa type helps you focus your applications on employers actively hiring international candidates for this role.
Frequently Asked Questions
Can a Partner Success Manager role qualify for H-1B sponsorship?
Yes, if the position requires a bachelor's degree in a specific field such as business administration, marketing, communications, or a related discipline. The key USCIS requirement is that the degree must be a minimum entry requirement for the role, not simply preferred. Employers in SaaS and enterprise software typically structure these job descriptions to meet that standard, but it varies by company and how the role is defined internally.
What degree do I need to work as a Partner Success Manager on a visa?
Most H-1B visa petitions for Partner Success Manager roles are supported by degrees in business administration, marketing, communications, or management information systems. A degree in an unrelated field can still work if you have substantial coursework or experience directly tied to the role. USCIS evaluates degree relevance on a case-by-case basis, so a credential evaluation may help if your degree is from outside the U.S.
Do many companies sponsor Partner Success Managers for visas?
Sponsorship is common among mid-size to large SaaS companies, cloud platforms, and enterprise software firms with active immigration programs. Smaller startups or companies without dedicated HR infrastructure sponsor less frequently, not because the role doesn't qualify, but because the administrative overhead is a barrier. Filtering by employer size and industry significantly improves your odds of finding a sponsoring employer.
Can I transfer my H-1B to a new Partner Success Manager role at a different company?
Yes. H-1B portability allows you to start working for a new employer as soon as they file a transfer petition, without waiting for approval, provided you've been in valid H-1B status and your previous petition was approved. The new employer still needs to file an LCA and I-129. The role should be in the same or a related specialty occupation as your original petition to avoid complications.
Where can I find Partner Success Manager jobs that offer visa sponsorship?
Migrate Mate is built specifically for international candidates and filters Partner Success Manager roles by sponsorship availability. Rather than sorting through hundreds of listings with no sponsorship information, Migrate Mate surfaces employers actively open to sponsoring work visas, which makes your job search significantly more efficient if you're on an H-1B, OPT, or another work authorization.
What is the prevailing wage requirement for sponsored Partner Success Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.