Senior Salesforce Administrator Jobs in USA with Visa Sponsorship
Senior Salesforce Administrator jobs in the U.S. qualify as specialty occupations under H-1B visa, requiring a bachelor's degree in computer science, information systems, or a related field. Employers file a Labor Condition Application before sponsorship, and many active sponsors have LCA history you can verify before you apply. For detailed occupation requirements, see the O*NET profile.
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Senior Salesforce Administrator and Sales Technology Platform Manager
ROLE AND RESPONSIBILITIES
The Senior Salesforce Administrator and Sales Technology Platform Manager is a senior, hands-on member of the Sales Operations team. This individual-contributor role combines advanced Salesforce administration, business analysis, Agentforce product ownership, Agile delivery, change management, and sales technology platform management.
As a member of Sales Operations, this position will partner closely with Sales Enablement Marketing and business stakeholders across other supported teams. The role will translate business needs into scalable solutions, maintain platform stability, improve user experience, and help CSC maximize its technology investments. The successful candidate will take ownership of assigned initiatives, respond to stakeholders promptly, bring forward new ideas, and drive improvements from discovery through implementation and ongoing support.
Key responsibilities:
- Salesforce Administration and Business Analysis
- Configure and maintain Salesforce objects, fields, Lightning record pages, page layouts, record types, permissions, validation rules, reports, dashboards, Salesforce Flow, and other declarative automation.
- Configure, customize, test, upgrade, and support Salesforce-installed and managed packages.
- Maintain a deep understanding of Salesforce architecture, security, data relationships, automation, reporting, platform governance, and the software development life cycle.
- Lead discovery sessions and translate business needs into process designs, functional requirements, user stories, acceptance criteria, testing plans, and implementation recommendations.
- Evaluate requests from the user’s perspective to streamline processes, reduce manual work, improve data quality, and increase adoption.
- Ensure solutions are scalable, secure, maintainable, and aligned with long-term business needs.
- Agile Delivery and Change Management
- Apply Agile practices, including backlog refinement, sprint planning, user-story management, testing, release coordination, and post-implementation validation.
- Lead change-management activities, including stakeholder engagement, communications, documentation, adoption monitoring, and coordination with Sales Enablement and business teams to support training.
- Evaluate Salesforce releases and coordinate testing, communication, adoption, and implementation of relevant capabilities.
- Maintain day-to-day platform stability while identifying opportunities to simplify configurations, improve performance, and reduce unnecessary technical complexity.
- Communicate project status, risks, dependencies, delays, and required decisions promptly and clearly.
- Agentforce Product Ownership
- Serve as the Sales Operations product owner for Agentforce, including maintaining the road map, monitoring releases, and determining which capabilities CSC should adopt, defer, or exclude based primarily on their value to the Sales organization.
- Remain current on Agentforce features, functionality, licensing, governance, observability, testing, and recommended practices.
- Translate Sales and Sales Operations needs into prioritized Agentforce use cases and partner with the appropriate teams to design, test, deploy, monitor, and improve solutions.
- Monitor adoption and effectiveness to ensure Agentforce capabilities remain accurate, useful, supportable, and aligned with CSC priorities.
- Evaluate the licensing and financial impact of each Agentforce use case before deployment, including capabilities covered by existing licenses, credit-based or Flex Credit consumption, expected transaction volumes, projected credit usage, and ongoing operating costs. Recommend cost-effective designs, monitor consumption after launch, and ensure solutions remain within approved budgets.
- Sales Technology and Vendor Management
- Share responsibility with the broader Sales Operations team for the governance, integration, performance, and continued advancement of critical sales technology platforms.
- Support Salesforce-integrated technologies used for data enrichment, sales intelligence, lead routing, document and template generation, communication, and other sales functions.
- Participate in the implementation and support of enterprise phone and sales communication platforms, including their integration with Salesforce.
- Manage vendor discussions, demonstrations, escalations, product road maps, release reviews, licensing considerations, and feature requests.
- Identify opportunities to improve adoption, consolidate capabilities, and increase the value CSC receives from its technology investments.
- Partner with internal technology teams and vendors to maintain reliable integrations, data flows, user access, and end-to-end business processes.
- Stakeholder Support and Team Contribution
- Respond to stakeholder questions, requests, issues, and escalations promptly and professionally.
- Present recommendations, risks, options, and project updates to senior leadership in a confident, concise, and straightforward manner.
- Take ownership of assigned work and consistently deliver commitments within agreed timelines.
- Foster a collaborative, respectful, and accountable team environment by sharing knowledge, mentoring colleagues, supporting shared goals, and contributing to the success of the broader Sales Operations team.
BASIC QUALIFICATIONS
- At least seven years of progressive, hands-on Salesforce administration experience in a complex business environment.
- Active Salesforce Certified Platform Administrator credential.
- Advanced knowledge of Salesforce configuration, Lightning record pages, Salesforce Flow, security, permissions, data management, reporting, automation, release management, and platform governance.
- Minimum five years experience supporting Sales Operations, sales support, revenue operations, or a comparable commercial organization.
- Strong business analysis experience, including stakeholder facilitation, requirements gathering, process mapping, solution evaluation, user-story development, and acceptance criteria definition.
- Experience configuring, customizing, upgrading, and supporting Salesforce-installed or managed packages and integrations.
- Experience implementing or supporting enterprise phone or sales communication platforms, including Salesforce integration.
- Experience applying Agile methodologies and leading change-management activities for technology and business-process initiatives.
- Hands-on Agentforce experience and the ability to own the CSC product strategy, including evaluating which capabilities should be prioritized, deferred, or excluded.
- Commitment to maintaining current Agentforce knowledge and earning the Salesforce Certified Agentforce Specialist credential within the first six months of employment if not already certified.
- Strong executive communication, presentation, analytical, problem-solving, and documentation skills.
- Demonstrated accountability, timely stakeholder communication, independent judgment, and consistent follow-through.
- Demonstrated commitment to teamwork and culture, including strong collaboration, respectful communication, knowledge sharing, mentorship, openness to feedback, and consistent support for colleagues.
PREFERRED QUALIFICATIONS
- Current Salesforce Certified Agentforce Specialist credential and experience supporting Agentforce use cases involving Data 360, governance, observability, and performance monitoring.
- Salesforce Advanced Administrator, Platform App Builder, Business Analyst, or other relevant Salesforce certifications.
- Experience with Data 360 or a demonstrated willingness to build expertise in data unification, activation, analytics, and Agentforce use cases.
- Experience implementing, administering, or optimizing LeanData or similar.
- Experience with vendor management, technology evaluations, proofs of concept, licensing reviews, and platform road maps.
PROFESSIONAL DEVELOPMENT
CSC will support continued professional development through relevant training, certifications, conferences, release-readiness resources, and other approved learning opportunities. The successful candidate will be expected to take an active role in expanding their technical capabilities and applying new knowledge to advance Salesforce, Agentforce, Data 360, and the broader sales technology environment.
LOCATION
Wilmington, DE
Monday-Friday 8am-5pm
Hybrid
INTRODUCTION
Senior Salesforce Administrator and Sales Technology Platform Manager
ROLE AND RESPONSIBILITIES
The Senior Salesforce Administrator and Sales Technology Platform Manager is a senior, hands-on member of the Sales Operations team. This individual-contributor role combines advanced Salesforce administration, business analysis, Agentforce product ownership, Agile delivery, change management, and sales technology platform management.
As a member of Sales Operations, this position will partner closely with Sales Enablement Marketing and business stakeholders across other supported teams. The role will translate business needs into scalable solutions, maintain platform stability, improve user experience, and help CSC maximize its technology investments. The successful candidate will take ownership of assigned initiatives, respond to stakeholders promptly, bring forward new ideas, and drive improvements from discovery through implementation and ongoing support.
Key responsibilities:
- Salesforce Administration and Business Analysis
- Configure and maintain Salesforce objects, fields, Lightning record pages, page layouts, record types, permissions, validation rules, reports, dashboards, Salesforce Flow, and other declarative automation.
- Configure, customize, test, upgrade, and support Salesforce-installed and managed packages.
- Maintain a deep understanding of Salesforce architecture, security, data relationships, automation, reporting, platform governance, and the software development life cycle.
- Lead discovery sessions and translate business needs into process designs, functional requirements, user stories, acceptance criteria, testing plans, and implementation recommendations.
- Evaluate requests from the user’s perspective to streamline processes, reduce manual work, improve data quality, and increase adoption.
- Ensure solutions are scalable, secure, maintainable, and aligned with long-term business needs.
- Agile Delivery and Change Management
- Apply Agile practices, including backlog refinement, sprint planning, user-story management, testing, release coordination, and post-implementation validation.
- Lead change-management activities, including stakeholder engagement, communications, documentation, adoption monitoring, and coordination with Sales Enablement and business teams to support training.
- Evaluate Salesforce releases and coordinate testing, communication, adoption, and implementation of relevant capabilities.
- Maintain day-to-day platform stability while identifying opportunities to simplify configurations, improve performance, and reduce unnecessary technical complexity.
- Communicate project status, risks, dependencies, delays, and required decisions promptly and clearly.
- Agentforce Product Ownership
- Serve as the Sales Operations product owner for Agentforce, including maintaining the road map, monitoring releases, and determining which capabilities CSC should adopt, defer, or exclude based primarily on their value to the Sales organization.
- Remain current on Agentforce features, functionality, licensing, governance, observability, testing, and recommended practices.
- Translate Sales and Sales Operations needs into prioritized Agentforce use cases and partner with the appropriate teams to design, test, deploy, monitor, and improve solutions.
- Monitor adoption and effectiveness to ensure Agentforce capabilities remain accurate, useful, supportable, and aligned with CSC priorities.
- Evaluate the licensing and financial impact of each Agentforce use case before deployment, including capabilities covered by existing licenses, credit-based or Flex Credit consumption, expected transaction volumes, projected credit usage, and ongoing operating costs. Recommend cost-effective designs, monitor consumption after launch, and ensure solutions remain within approved budgets.
- Sales Technology and Vendor Management
- Share responsibility with the broader Sales Operations team for the governance, integration, performance, and continued advancement of critical sales technology platforms.
- Support Salesforce-integrated technologies used for data enrichment, sales intelligence, lead routing, document and template generation, communication, and other sales functions.
- Participate in the implementation and support of enterprise phone and sales communication platforms, including their integration with Salesforce.
- Manage vendor discussions, demonstrations, escalations, product road maps, release reviews, licensing considerations, and feature requests.
- Identify opportunities to improve adoption, consolidate capabilities, and increase the value CSC receives from its technology investments.
- Partner with internal technology teams and vendors to maintain reliable integrations, data flows, user access, and end-to-end business processes.
- Stakeholder Support and Team Contribution
- Respond to stakeholder questions, requests, issues, and escalations promptly and professionally.
- Present recommendations, risks, options, and project updates to senior leadership in a confident, concise, and straightforward manner.
- Take ownership of assigned work and consistently deliver commitments within agreed timelines.
- Foster a collaborative, respectful, and accountable team environment by sharing knowledge, mentoring colleagues, supporting shared goals, and contributing to the success of the broader Sales Operations team.
BASIC QUALIFICATIONS
- At least seven years of progressive, hands-on Salesforce administration experience in a complex business environment.
- Active Salesforce Certified Platform Administrator credential.
- Advanced knowledge of Salesforce configuration, Lightning record pages, Salesforce Flow, security, permissions, data management, reporting, automation, release management, and platform governance.
- Minimum five years experience supporting Sales Operations, sales support, revenue operations, or a comparable commercial organization.
- Strong business analysis experience, including stakeholder facilitation, requirements gathering, process mapping, solution evaluation, user-story development, and acceptance criteria definition.
- Experience configuring, customizing, upgrading, and supporting Salesforce-installed or managed packages and integrations.
- Experience implementing or supporting enterprise phone or sales communication platforms, including Salesforce integration.
- Experience applying Agile methodologies and leading change-management activities for technology and business-process initiatives.
- Hands-on Agentforce experience and the ability to own the CSC product strategy, including evaluating which capabilities should be prioritized, deferred, or excluded.
- Commitment to maintaining current Agentforce knowledge and earning the Salesforce Certified Agentforce Specialist credential within the first six months of employment if not already certified.
- Strong executive communication, presentation, analytical, problem-solving, and documentation skills.
- Demonstrated accountability, timely stakeholder communication, independent judgment, and consistent follow-through.
- Demonstrated commitment to teamwork and culture, including strong collaboration, respectful communication, knowledge sharing, mentorship, openness to feedback, and consistent support for colleagues.
PREFERRED QUALIFICATIONS
- Current Salesforce Certified Agentforce Specialist credential and experience supporting Agentforce use cases involving Data 360, governance, observability, and performance monitoring.
- Salesforce Advanced Administrator, Platform App Builder, Business Analyst, or other relevant Salesforce certifications.
- Experience with Data 360 or a demonstrated willingness to build expertise in data unification, activation, analytics, and Agentforce use cases.
- Experience implementing, administering, or optimizing LeanData or similar.
- Experience with vendor management, technology evaluations, proofs of concept, licensing reviews, and platform road maps.
PROFESSIONAL DEVELOPMENT
CSC will support continued professional development through relevant training, certifications, conferences, release-readiness resources, and other approved learning opportunities. The successful candidate will be expected to take an active role in expanding their technical capabilities and applying new knowledge to advance Salesforce, Agentforce, Data 360, and the broader sales technology environment.
LOCATION
Wilmington, DE
Monday-Friday 8am-5pm
Hybrid
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Get Access To All JobsTips for Finding Visa Sponsorship as a Senior Salesforce Administrator
Frame your Salesforce certifications as degree equivalents
If your bachelor's degree isn't in a directly related field, stack your Salesforce Administrator, Advanced Administrator, and Platform App Builder certifications with documented work history to build a specialty occupation case. USCIS evaluates the combination, not the degree alone.
Use OFLC Wage Search to benchmark your offer
Your employer's LCA must certify your wage at or above the prevailing wage for your location and experience level. Pull the OFLC Wage Search figures before your offer conversation so you know the floor and can flag a shortfall before it delays certification.
Target companies with multi-org Salesforce environments
Enterprises running Sales Cloud, Service Cloud, and Experience Cloud across multiple business units need senior admins who can govern complex configurations. These roles are harder to offshore and more likely to justify H-1B sponsorship than single-org implementations at smaller companies.
Find employers with verified LCA sponsorship history on Migrate Mate
Search Migrate Mate to browse Senior Salesforce Administrator roles at employers who have filed LCAs for this occupation. That filing history signals genuine sponsorship intent before you invest time in the interview process.
Ask about cap-exempt status during recruiter screening
Universities, nonprofit research organizations, and certain government-affiliated entities are cap-exempt, meaning your H-1B petition bypasses the annual lottery entirely. If you're open to those sectors, ask directly in your first recruiter call rather than waiting until offer stage.
Prepare your PERM documentation before you need it
If your employer plans to sponsor a green card through the EB-2 or EB-3 category, PERM labor certification requires documented evidence that no qualified U.S. worker was available. Gather performance reviews, project scopes, and your Salesforce org architecture notes now so you're ready when the process starts.
Frequently Asked Questions
Does a Senior Salesforce Administrator role qualify as a specialty occupation for H-1B?
Yes, Senior Salesforce Administrator positions generally qualify as specialty occupations because they require at minimum a bachelor's degree in computer science, information systems, management information systems, or a closely related field. The key is that the employer's job description must tie the degree requirement to the specific duties, particularly complex configuration, automation, and cross-functional systems integration work. Generic admin roles with no degree requirement can be challenged by USCIS.
Which visa types can a Senior Salesforce Administrator use for U.S. work authorization?
The H-1B is the most common path, covering three years initially with extensions to six. If you're an Australian citizen, the E-3 visa offers the same specialty occupation framework with no lottery and a cap that has never been exhausted. Canadian and Mexican nationals can use TN visa status if the role maps to a qualifying USMCA profession. F-1 graduates can bridge on OPT or STEM OPT while pursuing H-1B sponsorship.
How do I find Senior Salesforce Administrator jobs where employers are genuinely open to sponsorship?
Browse Senior Salesforce Administrator listings on Migrate Mate, which shows employers with verified sponsorship history for this role type. That way you're applying to companies that have demonstrated willingness to file, not just those with a checkbox on a job posting.
Does a three-year Australian bachelor's degree satisfy the H-1B specialty occupation requirement?
USCIS generally accepts a three-year Australian bachelor's degree as equivalent to a U.S. four-year degree for specialty occupation purposes, but this equivalency should be documented. A credential evaluation from a NACES-member organization that explicitly states the equivalency strengthens your petition. Your employer's immigration attorney will typically request this evaluation when preparing the I-129 filing.
Can a Senior Salesforce Administrator self-petition for a green card, or does the employer have to file?
For most Senior Salesforce Administrator roles, the employer must file through the EB-3 skilled worker or EB-2 categories, both of which require PERM labor certification. Self-petition is only available through the EB-1A extraordinary ability or EB-2 National Interest Waiver categories, which set a very high evidentiary bar that standard admin roles rarely meet. Employer-sponsored PERM is the realistic path for most candidates.
What is the prevailing wage requirement for sponsored Senior Salesforce Administrator jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.