Resident Services Coordinator Jobs in USA with Visa Sponsorship
Resident Services Coordinator roles sit at the intersection of property management and social services, making them viable specialty occupation candidates for H-1B visa sponsorship when the employer requires a directly related bachelor's degree. Many positions are filled by nonprofits and affordable housing operators with active PERM and H-1B filing histories.
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Get Access To All JobsABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
JOB DESCRIPTION SUMMARY
The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.
JOB DESCRIPTION
- Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.
- Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.
- Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.
- Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
- Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.
- Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
Physical Demands:
- Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
- Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
- Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
- Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
The hourly range for the position is $23.00 - $25.00.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
- Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
JOB DESCRIPTION SUMMARY
The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.
JOB DESCRIPTION
- Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.
- Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.
- Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.
- Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
- Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.
- Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
Physical Demands:
- Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
- Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
- Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
- Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
The hourly range for the position is $23.00 - $25.00.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
- Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Resident Services Coordinator
Frame your degree as directly related
H-1B sponsorship for Resident Services Coordinators depends on proving specialty occupation. A degree in social work, human services, or public administration maps cleanly to the role. A business or unrelated degree requires a stronger employer justification letter to USCIS.
Target affordable housing and nonprofit employers
Affordable housing developers, public housing authorities, and nonprofit social service agencies hire Resident Services Coordinators at scale. These organizations often have established HR teams familiar with PERM labor certification and H-1B filing, making sponsorship conversations more straightforward than with smaller landlords.
Search verified sponsoring employers on Migrate Mate
Find Resident Services Coordinator roles at employers with confirmed LCA filing history using Migrate Mate. Filtering by employers who've filed for this occupation type cuts out the guesswork of cold-applying to organizations that have never navigated visa sponsorship for this role.
Check prevailing wage before salary negotiations
Your employer must pay at least the DOL prevailing wage for your specific location and job level. Run the OFLC Wage Search using the correct wage level before you receive an offer, so you can flag any gaps early and avoid an LCA that understates your compensation.
Anticipate the PERM recruitment paper trail
Employers sponsoring you for a green card via PERM must document that no qualified U.S. worker was available. Resident Services Coordinator roles often attract many applicants, so your employer needs a defensible rejection rationale for each one. Gaps in that documentation can delay or invalidate your PERM filing.
Clarify E-Verify enrollment before your STEM OPT extension
If you're extending OPT under STEM, your employer must be enrolled in E-Verify before your STEM OPT extension is approved. Many smaller nonprofit housing operators aren't enrolled. Confirm enrollment status during the offer stage, not after you've submitted your I-765 extension request.
Frequently Asked Questions
Does a Resident Services Coordinator role qualify as a specialty occupation for H-1B sponsorship?
It can, but it's not automatic. USCIS requires that the position normally requires at least a bachelor's degree in a directly related field. Employers who post Resident Services Coordinator roles requiring a degree in social work, human services, or public administration have a stronger case. Roles where any bachelor's degree is accepted, or where experience substitutes freely for education, are harder to defend as specialty occupations.
Which visa types realistically cover Resident Services Coordinator positions?
H-1B is the most common path for employer-sponsored work authorization in this role, assuming the specialty occupation threshold is met. F-1 students can work in this role during OPT or STEM OPT if the position relates to their degree. TN visa classification does not apply, as Resident Services Coordinator is not on the USMCA profession list. EB-2 or EB-3 green card sponsorship via PERM is available for employers willing to pursue permanent residence.
How do I find Resident Services Coordinator employers who have actually sponsored visas before?
Migrate Mate lists employers with verified LCA filing history for roles in this field, so you can target organizations that have already navigated the sponsorship process rather than pitching the idea from scratch. Sticking to employers with a track record significantly reduces the risk of an offer falling through over internal legal or HR hesitation.
Will working for a nonprofit housing organization affect my visa sponsorship options?
Nonprofit employers can sponsor H-1B petitions, and some qualify as cap-exempt institutions if they are affiliated with a university or government research organization, allowing petitions to be filed at any time without waiting for the annual lottery. However, most standalone nonprofit housing operators are cap-subject. Confirm your employer's cap-exempt status with their HR or legal team before counting on a cap-exempt filing.
What degree background do employers typically require for this role, and does it affect sponsorship?
Most Resident Services Coordinator postings list social work, human services, psychology, or public administration as the preferred educational background. For H-1B purposes, the degree field matters as much as the degree level. O*NET classifies this occupation as typically requiring a bachelor's degree, which supports a specialty occupation argument. If your degree is in an unrelated field, your employer will need to provide additional evidence to USCIS explaining why your background qualifies you for the role.
What is the prevailing wage requirement for sponsored Resident Services Coordinator jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.