Voice Engineer Jobs
Voice Engineer jobs are open from entry-level to principal across telecommunications, cloud contact centers, enterprise IT, and managed services, with specializations in VoIP architecture, unified communications, and speech platform integration. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 93+ Voice Engineer jobs
Our client, an early-stage AI Startup, is hiring a Lead Product Engineer to join their team in New York. The successful candidate will develop production systems across conversational AI, real-time voice, intelligent retrieval and technician-facing applications, as well as own solutions from understanding operational challenges through to deployment and continuous improvement.
Responsibilities
Build platform functionality for customer calls, diagnostics, work order management and technician dispatch.
Develop real-time conversational agents supporting speech-to-speech interactions with technicians over voice and video.
Deploy AI agents that engage in customer conversations across multiple channels and respond with relevant actions.
Create and maintain production APIs and backend services supporting the field service platform.
Build diagnostic retrieval systems using graph databases, vector search and Model Context Protocol (MCP).
Develop dashboards and internal tools that help customers and colleagues monitor platform activity.
Create technician-facing interfaces that provide clear, accessible diagnostic guidance in the field.
Collaborate directly with customers and the founding team to identify challenges, ship solutions and improve features through practical feedback.
Skillset
A track record of delivering LLMs or AI agents into production environments.
Strong coding skills in TypeScript and Python.
The ability to turn operational requirements into dependable, production-ready software.
An independent approach, with confidence owning development from initial concept through to release.
A proactive mindset and the flexibility to deliver quickly as priorities change.
A focus on customer outcomes and improving day-to-day operations for technicians and service teams.
Benefits
Salary: $180k – $210k.
Our client, an early-stage AI Startup, is hiring a Lead Product Engineer to join their team in New York. The successful candidate will develop production systems across conversational AI, real-time voice, intelligent retrieval and technician-facing applications, as well as own solutions from understanding operational challenges through to deployment and continuous improvement.
Responsibilities
Build platform functionality for customer calls, diagnostics, work order management and technician dispatch.
Develop real-time conversational agents supporting speech-to-speech interactions with technicians over voice and video.
Deploy AI agents that engage in customer conversations across multiple channels and respond with relevant actions.
Create and maintain production APIs and backend services supporting the field service platform.
Build diagnostic retrieval systems using graph databases, vector search and Model Context Protocol (MCP).
Develop dashboards and internal tools that help customers and colleagues monitor platform activity.
Create technician-facing interfaces that provide clear, accessible diagnostic guidance in the field.
Collaborate directly with customers and the founding team to identify challenges, ship solutions and improve features through practical feedback.
Skillset
A track record of delivering LLMs or AI agents into production environments.
Strong coding skills in TypeScript and Python.
The ability to turn operational requirements into dependable, production-ready software.
An independent approach, with confidence owning development from initial concept through to release.
A proactive mindset and the flexibility to deliver quickly as priorities change.
A focus on customer outcomes and improving day-to-day operations for technicians and service teams.
Benefits
Salary: $180k – $210k.
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Find Voice Engineer JobsVoice Engineer Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Energy
- Manufacturing
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in voice engineer jobs.
- Hands-on experience with VoIP platforms such as Cisco Unified Communications Manager or similar
- Proficiency configuring SIP trunking, dial plans, and call routing in enterprise environments
- Understanding of QoS, network protocols, and voice traffic prioritization across LAN and WAN
- Experience with cloud contact center platforms such as Amazon Connect, Genesys Cloud, or similar
- Active CCNP Collaboration, Avaya, or equivalent vendor certification preferred or required
- Bachelor's degree in telecommunications, computer science, information technology, or related field
Tips for Your Voice Engineer Job Search
Tailor your resume to each stack
Voice engineering roles split hard between legacy TDM shops and cloud-native platforms. If a posting centers on Cisco CUCM, lead with that. If it names Amazon Connect or Genesys Cloud, restructure your bullet points to surface those tools first.
Certify before the interview shortlist
Hiring managers in this field screen for active credentials. A current CCNP Collaboration or Avaya certification closes gaps that experience alone can't. Get yours current before you apply, not after you land a callback.
Apply early to roles that fit
Migrate Mate lists voice engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show dial-plan logic in your portfolio
Most voice engineering candidates describe what they deployed but never show how they designed it. Document one complex dial-plan or call-routing schema you built, annotate the tradeoffs, and share it as a one-page PDF during the application process.
Prepare for codec and QoS scenario questions
Technical screens almost always include a troubleshooting scenario involving jitter, packet loss, or codec mismatch. Walk through your diagnostic process out loud, naming the tools you'd pull and the thresholds you'd check at each hop.
Negotiate scope alongside compensation
Voice engineers often inherit undocumented systems. Before accepting an offer, ask what the current state of documentation is and whether you'd own the platform solo or alongside a team. That answer shapes workload more than title does.
Voice Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most voice engineers?
The companies hiring the most voice engineers right now include ServiceNow, Apple, and Leidos, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of November 2026. Demand is concentrated in enterprise IT departments, managed service providers, and cloud contact center operations teams.
How many voice engineer jobs are remote?
About 66% of voice engineer openings are fully remote or hybrid as of November 2026, though remote availability varies significantly by specialization. Cloud contact center and unified communications roles tend to be the most remote-eligible, while positions involving on-premises hardware installation or physical telephony infrastructure typically require on-site presence.
How do you become a voice engineer?
Start by building a foundation in networking fundamentals, then focus specifically on VoIP protocols, SIP, and call-routing concepts. Earn a vendor certification such as CCNA Collaboration or its equivalent to signal structured training. Lab experience matters as much as coursework, so set up a home lab or use simulation platforms to practice configuring dial plans and troubleshooting call quality issues before your first role.
How do you get hired as a voice engineer with little experience?
Target roles with titles like junior voice engineer, unified communications technician, or VoIP support specialist, which are designed for candidates still building production experience. A home lab with an open-source PBX and documented configurations demonstrates hands-on ability more concretely than coursework alone. Help desk or network support experience that included any telephony troubleshooting is worth highlighting explicitly on your resume.
What does the voice engineer interview process look like?
Most voice engineer interviews include a recruiter screen, a technical phone or video interview focused on VoIP protocols and troubleshooting scenarios, and a final round with a hiring manager or senior engineer. Technical stages typically involve diagnosing a simulated call quality problem, walking through a dial-plan design, or explaining how you'd migrate a legacy PBX to a cloud platform. Some employers also include a short take-home lab exercise.
Where can I find and apply to voice engineer jobs?
You can find and apply to voice engineer jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your experience and target stack, and apply directly to each listing that fits.
See All 93 Voice Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
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