Warehouse Operations Manager Jobs in Plano, TX

Summary

Lead the setup and management of B2B wholesale order fulfillment operations, combining strategic warehouse design with hands-on daily execution. Build scalable systems and processes while ensuring compliance with retailer routing guides and maintaining exceptional service levels for wholesale clients.

Key Responsibilities

Warehouse Setup & Operations • Design warehouse layouts optimized for B2B wholesale volumes (receiving, bulk storage, pick/pack, staging) • Implement WMS platforms and establish SOPs for all warehouse functions including receiving, putaway, picking, packing, and shipping • Ensure OSHA compliance, safety protocols, and quality control standards across all operations • Lead continuous improvement initiatives to optimize throughput and reduce operational costs

B2B Wholesale Fulfillment Management • Manage end-to-end order fulfillment ensuring compliance with customer routing guides, labeling requirements, and packaging specifications • Oversee EDI workflows and ASN transmission to prevent chargebacks and maintain vendor scorecards • Coordinate with Sales and Customer Service teams to meet SLAs and resolve fulfillment issues • Handle retailer-specific requirements including custom labeling, pallet configurations, and documentation

Logistics & Transportation Coordination • Source and manage carrier relationships (LTL, FTL, parcel) to secure competitive rates and reliable service • Schedule daily outbound shipments, coordinate freight booking, and ensure on-time delivery performance • Prepare and verify shipping documentation (BOLs, packing lists, customs documents) • Monitor shipment tracking and proactively communicate delays or issues to stakeholders

Inventory Management & Team Leadership • Maintain inventory accuracy through cycle counting programs and physical inventory audits • Implement reorder point systems and safety stock protocols to prevent stockouts • Recruit, train, and develop warehouse staff while managing schedules and performance evaluations • Foster workplace culture emphasizing safety, accountability, and operational excellence

Qualifications

Education & Experience • Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred (or equivalent experience) • 3-5 years warehouse/logistics experience with 1-2 years in supervisory role • Direct B2B wholesale fulfillment experience with retailer routing guide and vendor compliance knowledge • Proven experience with warehouse setup or significant operational improvements

Technical Skills & Competencies • Proficiency with WMS/ERP systems (NetSuite, Manhattan, or similar platforms) • Knowledge of EDI systems, shipping platforms, and advanced Excel skills • Strong analytical, organizational, and communication abilities with data-driven decision-making approach • Hands-on leadership style with ability to manage multiple priorities in fast-paced environments

Physical Requirements

Ability to work in warehouse environment with varying temperatures and equipment operation • Capability to lift up to 50 pounds and operate standard warehouse equipment • Comfortable standing, walking, and working on warehouse floor for extended periods • Forklift certification required or ability to obtain

Compensation

Competitive salary commensurate with experience plus comprehensive benefits package. We are an equal opportunity employer committed to building a diverse and inclusive workplace