Administrative Operations Manager Jobs
Administrative Operations Manager jobs are open across healthcare, finance, logistics, and government, with specializations in process improvement, facilities oversight, and cross-functional coordination, at every level from operations coordinator to director of operations. Scan the live roles below and apply to whichever ones fit.
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Customer Operations & Administrative Coordinator
Location: St. Joseph / Benton Harbor, Michigan
Employment Type: Full-Time, On-Site
Compensation Range: 45,000–58,000 annually
Reports To: Company Management
About HPP Advisors
HPP Advisors supplies specialized aftermarket components, engineered solutions, and equipment innovations for the high-pressure processing (HPP) industry.
Our customers depend on responsive communication, accurate order processing, and reliable product delivery to keep their operations running.
We are seeking an organized, dependable, and customer-focused professional to coordinate daily customer operations and provide administrative support to our growing business.
Position Summary
The Customer Operations & Administrative Coordinator is responsible for managing the daily flow of customer inquiries, quotations, sales orders, shipping coordination, and routine business administration.
This position serves as an important connection between customers, sales, warehouse operations, and company management.
The ideal candidate is comfortable working with customers, managing multiple priorities, maintaining accurate records, and taking ownership of daily responsibilities.
Experience in industrial products or specialized business systems is helpful but not required. We value strong organizational skills, initiative, accuracy, communication, and the ability to learn.
Key ResponsibilitiesCustomer Service and Order Management
- Respond promptly and professionally to customer inquiries, emails, and telephone calls.
- Acknowledge incoming requests for quotations and orders, targeting approximately 30 minutes during normal business hours when practical.
- Prepare customer quotations using established pricing and company procedures.
- Enter and process sales orders accurately in the WinWeb ERP system.
- Verify customer information, product numbers, quantities, pricing, and delivery requirements.
- Communicate order confirmations, availability, shipping updates, and other relevant information to customers.
- Coordinate with warehouse personnel to support accurate and timely order fulfillment.
- Track outstanding orders and follow up on issues requiring attention.
Shipping and Freight Coordination
- Coordinate domestic parcel and less-than-truckload (LTL) freight shipments.
- Obtain freight quotations and compare available transportation options.
- Work with freight brokers and, when appropriate, directly with carriers.
- Arrange pickups, deliveries, and shipment scheduling.
- Prepare or coordinate bills of lading and other required shipping documentation.
- Obtain shipment weights, dimensions, and packaging information from warehouse personnel.
- Monitor shipment progress and communicate delivery information to customers.
- Assist with freight claims, shipping damage, lost shipments, and delivery discrepancies.
- Escalate unusual freight costs, service problems, or significant claims to management.
Warehouse personnel are responsible for physical picking, packaging, pallet preparation, and loading. This position coordinates the administrative and customer-facing aspects of shipping and freight.
Business Administration
- Maintain accurate customer, order, and business records.
- Support routine accounts payable and accounts receivable administration.
- Assist with invoice processing, payment records, and bookkeeping preparation.
- Organize business documentation and maintain administrative files.
- Support payroll preparation and routine office administration as assigned.
- Assist management with reports, scheduling, correspondence, and follow-up activities.
- Maintain confidentiality when handling customer, employee, and financial information.
Final financial approvals and financial oversight remain with company management.
Systems and Process Improvement
- Use WinWeb ERP and other company software to maintain accurate business information.
- Support customer relationship management and sales administration processes.
- Use spreadsheets, Microsoft 365 applications, and other digital tools.
- Identify opportunities to improve administrative efficiency, customer communication, and order accuracy.
- Learn and apply AI-assisted tools and workflow improvements as appropriate.
Qualifications Required
- Strong organizational skills and attention to detail.
- Professional written and verbal communication skills.
- Customer-service orientation and willingness to take ownership of customer requests.
- Basic computer proficiency, including email, spreadsheets, and office software.
- Ability to manage competing priorities in a small-business environment.
- Accuracy in data entry, recordkeeping, and administrative tasks.
- Dependability, initiative, and willingness to learn.
Preferred, Not Required
- Experience in customer service, order processing, inside sales support, or office administration.
- Experience with ERP, CRM, or inventory-related business systems.
- Familiarity with accounts payable, accounts receivable, or basic bookkeeping.
- Experience coordinating parcel or LTL freight shipments.
- Experience in manufacturing, distribution, industrial products, or business-to-business customer service.
- Familiarity with Microsoft 365 and AI productivity tools.
Candidates with strong transferable experience from other customer-facing or administrative environments are encouraged to apply.
Performance Expectations
Success in this role includes:
- Prompt and professional customer communication.
- Accurate quotations, sales orders, and business records.
- Reliable coordination with warehouse operations.
- Timely shipment arrangements and customer updates.
- Effective follow-through on outstanding tasks.
- Consistent administrative accuracy and confidentiality.
- Initiative in identifying and improving inefficient processes.
What Makes This Opportunity Different
- Work directly with company leadership in a growing specialized business.
- Take ownership of important daily customer and administrative processes.
- Develop broad experience across customer operations, logistics, and business administration.
- Learn specialized business systems and modern productivity tools.
- Contribute to an organization that values accountability, initiative, and continuous improvement.
Compensation and Benefits
Annual Salary Range: 45,000–58,000, depending on experience and qualifications.
HPP Advisors offers a 401(k) retirement plan with employer matching contributions of up to 3.5% of eligible compensation, subject to plan terms.
Company holidays, vacation, and applicable leave benefits are provided according to company policies.
Health Insurance: HPP Advisors does not currently offer employer-sponsored health insurance. The company is evaluating future coverage options, but no implementation date or coverage terms have been established.
Equal Employment Opportunity
HPP Advisors is an equal opportunity employer and considers qualified applicants without regard to legally protected characteristics.
How to Apply
Please submit your résumé and a brief description of your experience in customer service, order processing, administration, or related responsibilities.
Pay: $45,000.00 - $58,000.00 per year
Benefits:
- 401(k)
Application Question(s):
- Can you work full-time on-site in the Benton Harbor/St. Joseph area?
- Describe your experience with customer service, order processing, or administration.
- Which office, ERP, CRM, or spreadsheet systems have you used?
Work Location: In person
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Find JobsAdministrative Operations Manager Job Market
Who's Hiring
Top Industries Hiring
- Education
- Government & Public Sector
- Healthcare & Medical Services
- Consulting & Professional Services
- Energy
What Employers Look For
The qualifications that appear most often in administrative operations manager jobs.
- Bachelor's degree in business administration, operations management, or a related field
- 3 to 7 years of experience managing administrative or operational functions
- Proficiency with ERP systems, project management platforms, and office productivity software
- Demonstrated ability to manage budgets, vendor contracts, and procurement processes
- Strong cross-functional coordination and stakeholder communication skills
- Experience developing or improving standard operating procedures and workflow documentation
Tips for Your Administrative Operations Manager Job Search
Quantify process improvements on your resume
Administrative operations managers are hired to make organizations run better, so your resume needs numbers behind the wins. Show how you reduced costs, cut turnaround times, or consolidated vendor contracts. Vague claims like 'improved efficiency' won't move you past an initial screen.
Highlight systems and tools you own
Many postings screen for experience with ERP platforms, facilities management software, or workflow automation tools. Name the specific platforms you've administered, not just 'proficiency in operations software.' Matching the tool names in the posting to your resume matters for ATS filtering.
Target postings by organizational scope
Some roles manage a single department's operations while others oversee multi-site or enterprise-wide functions. Reading the reporting structure and headcount in the posting tells you whether your experience aligns before you apply, saving time and improving your offer rate.
Apply early to roles that fit
Migrate Mate lists administrative operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a case-based operations interview
Expect interviewers to present a real scenario like a vendor dispute, a process bottleneck, or a budget shortfall and ask how you'd handle it. Rehearse structured responses that walk through your diagnosis, the stakeholders you'd involve, and the outcome you'd drive.
Negotiate scope before negotiating compensation
Administrative operations manager titles vary widely in authority. Before accepting an offer, clarify which budgets you control, which teams report to you, and what approval thresholds you hold. A role with broader operational authority often justifies a higher counter than the posted range.
Administrative Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most administrative operations managers?
The most active employers for administrative operations managers right now are State of Florida, Citrin Cooperman, and Epic Health System, and the most openings are in Florida, California, and New York, based on current listings on Migrate Mate as of November 2026. Healthcare systems, government agencies, and large logistics firms tend to post the most volume year-round.
How many administrative operations manager jobs are remote?
About 26% of administrative operations manager openings are fully remote or hybrid as of November 2026, though the share varies by industry and seniority. Functions focused on policy, reporting, and vendor coordination tend to offer the most remote flexibility, while roles tied to facilities, physical assets, or on-site teams are more likely to require in-person presence.
How do you become an administrative operations manager?
Start by building experience in an administrative coordinator or operations analyst role where you manage workflows, vendor relationships, or cross-departmental projects. Take on budget or process improvement ownership whenever possible. A degree in business administration or operations management strengthens your candidacy, and certifications in project management add a credential employers recognize. Move into a manager title once you can demonstrate you've led a function, not just supported one.
Can you get hired as an administrative operations manager with little experience?
Some employers will hire candidates with two to three years of experience into junior or associate-level operations manager roles, particularly in mid-size companies that value initiative over title history. The strongest path is demonstrating that you've owned a process end-to-end, even informally. If you've managed an office relocation, led a vendor switch, or redesigned an intake workflow, frame that as operational ownership on your application materials.
What does the administrative operations manager interview process look like?
Most hiring processes start with a recruiter screen focused on your functional background and industry experience, followed by a panel or hiring manager interview built around behavioral and scenario-based questions. Expect questions about how you've handled budget variances, cross-functional conflicts, or process failures. Some employers add a practical exercise like building a process map or reviewing a mock vendor proposal before a final offer conversation.
Where can I find and apply to administrative operations manager jobs?
You can find and apply to administrative operations manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and location preferences, then apply directly to each one that fits.
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