Assistant General Manager Jobs in Cincinnati, OH
Assistant General Manager jobs in Cincinnati are concentrated in the hospitality, retail, and food and beverage sectors, with strong demand across downtown, Over-the-Rhine, and the Kenwood corridor. Employers posting roles right now include Wawa, Jobot, and LA Fitness. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 162+ Assistant General Manager jobs
Reports To: General Manager | Full-Time, Exempt |
About The Garden
The Garden is proud to serve Ohio's cannabis community with integrity, compliance, and
exceptional customer care. As the industry continues to expand, we remain committed to
setting the standard for professional, safe, and educational cannabis retail experiences. We
invest in our people through coaching, development, and opportunities for career
advancement while delivering an outstanding experience for every guest.
Position Overview
The Assistant General Manager (AGM) is a key operational leader responsible for
supporting the General Manager in all aspects of dispensary performance. The AGM drives
operational excellence, regulatory compliance, financial performance, inventory integrity,
and exceptional guest experiences while developing high-performing teams. This position
serves as the acting General Manager when required and plays a critical role in executing
company initiatives, coaching leaders, and maintaining The Garden culture of
accountability.
Key Responsibilities
Regulatory Compliance & Risk Management
- Ensure compliance with Ohio Division of Cannabis Control (DCC) regulations, company
SOPs, and security requirements.
- Support METRC compliance, inventory controls, audits, and corrective action plans.
- Maintain audit-ready documentation and investigate operational discrepancies.
Retail Operations & Financial Performance
- Lead daily store operations and ensure efficient opening and closing procedures.
- Support labor management, scheduling, payroll accuracy, and productivity goals.
- Drive sales performance through KPI management including AOV, UPT, loyalty capture,
and customer service metrics.
Team Leadership & Talent Development
- Recruit, onboard, coach, and develop supervisors and team members.
- Conduct one-on-one coaching, performance evaluations, and development planning.
- Promote accountability, recognition, and succession planning.
Guest Experience & Sales Excellence
- Ensure every guest receives a compliant, educational, and welcoming experience.
- Resolve escalated guest concerns professionally.
- Coach teams on product knowledge, sales behaviors, and service standards.
Business Analytics & Reporting
- Review daily operational reports and KPIs.
- Partner with leadership to identify opportunities for operational improvement.
- Communicate results and action plans effectively across the leadership team.
Key Performance Indicators
Metric Goal
Customer Service Meet Company - Goal
Compliance Audit Score Meet Company - Goal
Training Completion Meet Company - Goal
Labor Budget Meet Company - Goal
AOV Meet Company - Goal
UPT Meet Company - Goal
Loyalty Capture Meet Company - Goal
Inventory Accuracy
Requirements
Required
- 21 years of age or older.
- High school diploma or GED.
- Three or more years of retail leadership experience.
- Experience leading teams, coaching performance, and managing KPIs.
- Knowledge of POS systems and Microsoft Office.
Preferred
- Cannabis industry leadership experience.
- Experience with METRC and Dutchie.
- Bachelor degree in Business or related field.
Working Conditions
- Flexible schedule including evenings, weekends, and holidays.
- Stand for extended periods and lift up to 25 pounds.
- Successfully complete required background checks and DCC licensing requirements.
Why This Role Matters
The Assistant General Manager helps translate The Garden's strategy into daily execution.
By developing leaders, maintaining compliance, improving operational performance, and
delivering exceptional guest experiences, the AGM directly contributes to the success and
continued growth of each dispensary.
Reports To: General Manager | Full-Time, Exempt |
About The Garden
The Garden is proud to serve Ohio's cannabis community with integrity, compliance, and
exceptional customer care. As the industry continues to expand, we remain committed to
setting the standard for professional, safe, and educational cannabis retail experiences. We
invest in our people through coaching, development, and opportunities for career
advancement while delivering an outstanding experience for every guest.
Position Overview
The Assistant General Manager (AGM) is a key operational leader responsible for
supporting the General Manager in all aspects of dispensary performance. The AGM drives
operational excellence, regulatory compliance, financial performance, inventory integrity,
and exceptional guest experiences while developing high-performing teams. This position
serves as the acting General Manager when required and plays a critical role in executing
company initiatives, coaching leaders, and maintaining The Garden culture of
accountability.
Key Responsibilities
Regulatory Compliance & Risk Management
- Ensure compliance with Ohio Division of Cannabis Control (DCC) regulations, company
SOPs, and security requirements.
- Support METRC compliance, inventory controls, audits, and corrective action plans.
- Maintain audit-ready documentation and investigate operational discrepancies.
Retail Operations & Financial Performance
- Lead daily store operations and ensure efficient opening and closing procedures.
- Support labor management, scheduling, payroll accuracy, and productivity goals.
- Drive sales performance through KPI management including AOV, UPT, loyalty capture,
and customer service metrics.
Team Leadership & Talent Development
- Recruit, onboard, coach, and develop supervisors and team members.
- Conduct one-on-one coaching, performance evaluations, and development planning.
- Promote accountability, recognition, and succession planning.
Guest Experience & Sales Excellence
- Ensure every guest receives a compliant, educational, and welcoming experience.
- Resolve escalated guest concerns professionally.
- Coach teams on product knowledge, sales behaviors, and service standards.
Business Analytics & Reporting
- Review daily operational reports and KPIs.
- Partner with leadership to identify opportunities for operational improvement.
- Communicate results and action plans effectively across the leadership team.
Key Performance Indicators
Metric Goal
Customer Service Meet Company - Goal
Compliance Audit Score Meet Company - Goal
Training Completion Meet Company - Goal
Labor Budget Meet Company - Goal
AOV Meet Company - Goal
UPT Meet Company - Goal
Loyalty Capture Meet Company - Goal
Inventory Accuracy
Requirements
Required
- 21 years of age or older.
- High school diploma or GED.
- Three or more years of retail leadership experience.
- Experience leading teams, coaching performance, and managing KPIs.
- Knowledge of POS systems and Microsoft Office.
Preferred
- Cannabis industry leadership experience.
- Experience with METRC and Dutchie.
- Bachelor degree in Business or related field.
Working Conditions
- Flexible schedule including evenings, weekends, and holidays.
- Stand for extended periods and lift up to 25 pounds.
- Successfully complete required background checks and DCC licensing requirements.
Why This Role Matters
The Assistant General Manager helps translate The Garden's strategy into daily execution.
By developing leaders, maintaining compliance, improving operational performance, and
delivering exceptional guest experiences, the AGM directly contributes to the success and
continued growth of each dispensary.
See All 162+ Assistant General Manager Jobs in Cincinnati
Find roles in Cincinnati that match your experience and apply in just a few clicks.
Find JobsAssistant General Manager Job Market in Cincinnati
Who's Hiring
- Wawa15
- Jobot15
- LA Fitness15
- SREE Hotels15
- Story Cannabis15
Top Industries Hiring
- Staffing & Recruiting
Assistant General Manager Jobs in Cincinnati: Frequently Asked Questions
How do I get a assistant general manager job in Cincinnati?
The strongest path in Cincinnati is building operational experience in the city's hospitality, restaurant, or retail sectors, which generate consistent assistant general manager openings year-round. Employers along the downtown riverfront, in Over-the-Rhine's dense dining scene, and at the major retail centers in Kenwood and Hyde Park favor candidates who have led shifts, managed P&L basics, and handled scheduling. Demonstrating fluency with local vendor relationships and Cincinnati's service culture gives candidates a clear edge.
Which companies hire assistant general managers in Cincinnati?
Cincinnati assistant general manager roles are posted by Wawa, Jobot, and LA Fitness and others right now, based on current listings on Migrate Mate as of September 2026. The local market includes a mix of regional restaurant groups, national retail chains with Cincinnati district offices, and full-service hotels tied to the convention and tourism corridor along the Ohio River.
Are there remote assistant general manager jobs in Cincinnati?
Yes, though sparingly. Assistant general manager work is largely hands-on and site-dependent, making fully remote roles uncommon for most employers. About 0% of assistant general manager openings tied to Cincinnati are remote or hybrid as of September 2026, and those tend to involve administrative or multi-unit oversight functions rather than day-to-day floor management.
How can I get a assistant general manager job in Cincinnati with little or no experience?
The most realistic entry path in Cincinnati is moving up from a shift supervisor or department lead role at one of the city's high-volume restaurants, hotel properties, or big-box retailers, where internal promotions into assistant general manager positions are common. Employers in Over-the-Rhine's independent restaurant scene and the large hospitality properties near the Duke Energy Convention Center regularly develop talent from within, so expressing interest in management early and taking on scheduling or inventory responsibilities accelerates that path.
Which industries hire the most assistant general managers in Cincinnati?
The sectors hiring the most assistant general managers in Cincinnati are Staffing & Recruiting, based on current listings on Migrate Mate as of September 2026. Cincinnati's role as a regional hub for consumer brands, a growing food and beverage industry, and a steady convention-driven hospitality market keeps demand for assistant general managers consistently active across those sectors.
See All 162+ Assistant General Manager Jobs in Cincinnati
Find roles in Cincinnati that match your experience and apply in just a few clicks.
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