Box Office Associate Jobs
Box Office Associate jobs are open across entertainment venues, performing arts centers, sports facilities, and movie theaters, with specializations in ticketing operations, customer service, and cash handling, at levels from entry-level to senior associate. Scan the live roles below and apply to whichever ones fit.
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Box Office and Events Associate
This is a part time, non-exempt position working 8-15 hours/week in person at the Annapolis Symphony Orchestra office at Maryland Hall in Annapolis, Maryland
The positions requires day, evening and weekend availability
Pay rate - $23/hour
This position reports to the Director of Marketing & Communications
Please email resume and cover letter to by December 1, 2026
About the Annapolis Symphony Orchestra
Now in it's 65th season, the Annapolis Symphony Orchestra (ASO) is one of Maryland's leading cultural institutions with a mission to inspire, educate and enrich lives near and far by creating extraordinary musical experiences with uncompromising artistic excellence. The Orchestra is composed of 70 professional, union-represented musicians led by Artistic Director José-Luis Novo.
The Annapolis Symphony Academy offers students ages pre-school to high school the opportunity to study with and perform alongside ASO musicians through a music education program of private lessons, group classes and ensembles. The Academy’s most advanced ensemble is conducted by Maestro Novo and performs across the region, preparing students for success in music and beyondPosition Summary
The Annapolis Symphony Orchestra seeks a professional with customer service experience in box office or events production to assist the Annapolis Symphony Orchestra Box Office with ticketing, patron experience, and event administration. The Box Office and Events Associate provides pivotal support to the Director of Marketing and Communications and to other directors on the ASO Administration team. The successful candidate will bring excellent organizational and customer-service skills, accuracy, and proficiency—or the ability to develop proficiency quickly—with all workplace applications, including Patron Manager and Google Workplace. Because the ASO is a small, collaborative organization, this person should enjoy contributing across functions, supporting colleagues, serving patrons, and advancing a shared mission. This role provides operational support for all Annapolis Symphony Orchestra and Academy events, including concerts, donor events, board meetings, administrative team meetings, and other events as needed.
Key Responsibilities Patron Services and Ticketing Operations
- Process and deliver ticket orders by phone, email, online, and in person with professionalism, warmth, and accuracy;
- Assist patrons with seating questions, accessibility needs, discounts, promotional offers, exchanges, and other ticketing concerns;
- Maintain accurate patron, household, transaction, patron qualification, seating, and event records.;
Performance and Event Operations
- Monitor the info@annapolissymphony.org inbox, responding to patron, ticketing, and event-related inquiries and routing other requests to the appropriate staff member;
- Support the set up and management of the guest-services desk at all Annapolis Symphony Orchestra and Annapolis Symphony Academy performances and events;
- Coordinate point-of-sale equipment, tables, stanchions, phones, ticket printing, volunteers, event materials, and other ASO equipment or resources required for all events and performances;
- Order and retrieve materials for all performances and events.
Office Coordination
- Assist in the management of the ASO’s office, including all administrative duties required to maintain the physical space, collecting and distributing the mail, organization of items, maintaining equipment, communication with Maryland Hall facilities, scheduling, office supplies, etc.
- Assist with meetings, events, mailings, and special projects as assigned; and perform other administrative duties consistent with the scope and priorities of the position.
Organization-Wide Administrative and Project Support
Provide administrative and project support to the Director of Marketing and Communications and other departments as necessary. Department leaders may request assistance directly, but competing assignments, deadlines, and workload priorities will be resolved by the employee’s supervisor.
Specific Traits and Qualifications
- Genuine enthusiasm for the arts and arts administration, as well as the mission, values, culture, and work of the ASO;
- Relevant experience in sales, patron services, hospitality, event operations, or a comparable customer-facing environment preferred;
- Customer service experience is required;
- A demonstrated ability to sell tickets and to patiently and accurately resolve patron, donor, supporter, colleagues, Board members and all other questions or concerns with respect and warmth;;
- Ability to remain highly professional in stressful situations;
- Ability to quickly and independently learn office software and applications;
- Clear, polished, and professional written and verbal communication skills, with careful attention to grammar, tone, and accuracy;
- Ability to manage multiple responsibilities, shifting priorities, and deadlines independently:
- Sound judgment and discretion in collecting, safeguarding, archiving, and using patron and organizational data;
- Willingness to contribute flexibly in support of the ASO’s mission, organizational needs, and patrons;
- Ability to thrive in a close-knit, collaborative, and fast-moving arts administration environment.
Measures of Success
Success in this role is measured by the quality of the patron experience, the effectiveness of ticketing operations, and the smooth coordination of the organization's events, including:
- High levels of patron satisfaction;
- Accurate and timely ticket processing;
- Well-organized event, front-of-house, and office operations;
- Positive, responsive collaboration across departments.
Benefits
- This is a part time, non-exempt position with an hourly wage and eligibility for overtime. As such, the position is not eligible for fringe benefits.
- Federal holidays off, except when performances occur
- The ASO follows Maryland Hall’s opening calendar. Maryland Hall is a property of Anne Arundel County Public Schools, and closely mirrors their leave schedule for students
- ASO is compliant with state law for workers' compensation and unemployment insurance.
- ASO will implement Maryland's new paid family & medical leave in accordance with state law. ()
Scheduling And Physical Requirements
- This position requires onsite work during regular business hours and at designated performances and events, including evenings and weekends;
- The employee must be able to travel among ASO offices, performance venues, storage facilities, printers, post offices, and other local locations as required;
- Reliable transportation is required for local pickups and deliveries;
- The position requires extended periods of computer and telephone work;
- The employee must be able to move, transport, set up, and store routine office, promotional, ticketing, and event materials, with reasonable accommodation as required; and
- The employee must be able to work in a fast-paced performance environment and respond professionally to time-sensitive patron and operational needs.
Annapolis Symphony Orchestra is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions are based solely on qualifications, merit, and business needs.
Pay: $23.00 per hour
Benefits:
- Employee discount
- Parental leave
Work Location: In person
Box Office and Events Associate
This is a part time, non-exempt position working 8-15 hours/week in person at the Annapolis Symphony Orchestra office at Maryland Hall in Annapolis, Maryland
The positions requires day, evening and weekend availability
Pay rate - $23/hour
This position reports to the Director of Marketing & Communications
Please email resume and cover letter to by December 1, 2026
About the Annapolis Symphony Orchestra
Now in it's 65th season, the Annapolis Symphony Orchestra (ASO) is one of Maryland's leading cultural institutions with a mission to inspire, educate and enrich lives near and far by creating extraordinary musical experiences with uncompromising artistic excellence. The Orchestra is composed of 70 professional, union-represented musicians led by Artistic Director José-Luis Novo.
The Annapolis Symphony Academy offers students ages pre-school to high school the opportunity to study with and perform alongside ASO musicians through a music education program of private lessons, group classes and ensembles. The Academy’s most advanced ensemble is conducted by Maestro Novo and performs across the region, preparing students for success in music and beyondPosition Summary
The Annapolis Symphony Orchestra seeks a professional with customer service experience in box office or events production to assist the Annapolis Symphony Orchestra Box Office with ticketing, patron experience, and event administration. The Box Office and Events Associate provides pivotal support to the Director of Marketing and Communications and to other directors on the ASO Administration team. The successful candidate will bring excellent organizational and customer-service skills, accuracy, and proficiency—or the ability to develop proficiency quickly—with all workplace applications, including Patron Manager and Google Workplace. Because the ASO is a small, collaborative organization, this person should enjoy contributing across functions, supporting colleagues, serving patrons, and advancing a shared mission. This role provides operational support for all Annapolis Symphony Orchestra and Academy events, including concerts, donor events, board meetings, administrative team meetings, and other events as needed.
Key Responsibilities Patron Services and Ticketing Operations
- Process and deliver ticket orders by phone, email, online, and in person with professionalism, warmth, and accuracy;
- Assist patrons with seating questions, accessibility needs, discounts, promotional offers, exchanges, and other ticketing concerns;
- Maintain accurate patron, household, transaction, patron qualification, seating, and event records.;
Performance and Event Operations
- Monitor the info@annapolissymphony.org inbox, responding to patron, ticketing, and event-related inquiries and routing other requests to the appropriate staff member;
- Support the set up and management of the guest-services desk at all Annapolis Symphony Orchestra and Annapolis Symphony Academy performances and events;
- Coordinate point-of-sale equipment, tables, stanchions, phones, ticket printing, volunteers, event materials, and other ASO equipment or resources required for all events and performances;
- Order and retrieve materials for all performances and events.
Office Coordination
- Assist in the management of the ASO’s office, including all administrative duties required to maintain the physical space, collecting and distributing the mail, organization of items, maintaining equipment, communication with Maryland Hall facilities, scheduling, office supplies, etc.
- Assist with meetings, events, mailings, and special projects as assigned; and perform other administrative duties consistent with the scope and priorities of the position.
Organization-Wide Administrative and Project Support
Provide administrative and project support to the Director of Marketing and Communications and other departments as necessary. Department leaders may request assistance directly, but competing assignments, deadlines, and workload priorities will be resolved by the employee’s supervisor.
Specific Traits and Qualifications
- Genuine enthusiasm for the arts and arts administration, as well as the mission, values, culture, and work of the ASO;
- Relevant experience in sales, patron services, hospitality, event operations, or a comparable customer-facing environment preferred;
- Customer service experience is required;
- A demonstrated ability to sell tickets and to patiently and accurately resolve patron, donor, supporter, colleagues, Board members and all other questions or concerns with respect and warmth;;
- Ability to remain highly professional in stressful situations;
- Ability to quickly and independently learn office software and applications;
- Clear, polished, and professional written and verbal communication skills, with careful attention to grammar, tone, and accuracy;
- Ability to manage multiple responsibilities, shifting priorities, and deadlines independently:
- Sound judgment and discretion in collecting, safeguarding, archiving, and using patron and organizational data;
- Willingness to contribute flexibly in support of the ASO’s mission, organizational needs, and patrons;
- Ability to thrive in a close-knit, collaborative, and fast-moving arts administration environment.
Measures of Success
Success in this role is measured by the quality of the patron experience, the effectiveness of ticketing operations, and the smooth coordination of the organization's events, including:
- High levels of patron satisfaction;
- Accurate and timely ticket processing;
- Well-organized event, front-of-house, and office operations;
- Positive, responsive collaboration across departments.
Benefits
- This is a part time, non-exempt position with an hourly wage and eligibility for overtime. As such, the position is not eligible for fringe benefits.
- Federal holidays off, except when performances occur
- The ASO follows Maryland Hall’s opening calendar. Maryland Hall is a property of Anne Arundel County Public Schools, and closely mirrors their leave schedule for students
- ASO is compliant with state law for workers' compensation and unemployment insurance.
- ASO will implement Maryland's new paid family & medical leave in accordance with state law. ()
Scheduling And Physical Requirements
- This position requires onsite work during regular business hours and at designated performances and events, including evenings and weekends;
- The employee must be able to travel among ASO offices, performance venues, storage facilities, printers, post offices, and other local locations as required;
- Reliable transportation is required for local pickups and deliveries;
- The position requires extended periods of computer and telephone work;
- The employee must be able to move, transport, set up, and store routine office, promotional, ticketing, and event materials, with reasonable accommodation as required; and
- The employee must be able to work in a fast-paced performance environment and respond professionally to time-sensitive patron and operational needs.
Annapolis Symphony Orchestra is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions are based solely on qualifications, merit, and business needs.
Pay: $23.00 per hour
Benefits:
- Employee discount
- Parental leave
Work Location: In person
See All 54 Box Office Associate Jobs
Find roles that match your experience and apply in just a few clicks.
Find Box Office Associate JobsBox Office Associate Job Market
Who's Hiring
- Oak View10
- Legends Global4
- CORT3
- Macomb Community College2
- Annapolis Symphony Orchestra2
What Employers Look For
The qualifications that appear most often in box office associate jobs.
- Experience with point-of-sale or ticketing software such as Tessitura, Ticketmaster, or AudienceView
- Strong cash handling skills including drawer balancing and end-of-day reconciliation
- Customer service experience in a fast-paced, public-facing environment
- Ability to work evenings, weekends, and holidays based on event schedules
- High school diploma or equivalent required by most employers
- Basic math skills and comfort with computerized reservation or inventory systems
Tips for Your Box Office Associate Job Search
Tailor your resume for ticketing systems
List every point-of-sale or ticketing platform you've used by name. Hiring managers scan resumes for specific tools, and vague phrases like 'ticketing software experience' won't get you past an applicant tracking system the way a named platform will.
Highlight cash handling accuracy on applications
Box office roles require reconciling drawers and processing transactions under pressure. Call out any experience balancing registers, handling high transaction volumes, or resolving discrepancies, since these details reassure employers before they even schedule an interview.
Apply early to roles that fit
Migrate Mate lists box office associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by venue type strategically
A role at a stadium operates very differently from one at a regional theater. When searching, filter by venue type and read job descriptions carefully for shift patterns, group sales duties, and event-day expectations so you apply where your experience is the strongest fit.
Prepare for scenario questions about difficult patrons
Interviewers for box office positions almost always ask how you've handled an angry ticket buyer or a sold-out situation. Have two specific examples ready that show you resolved the issue without escalating conflict and kept the line moving.
Negotiate schedule flexibility during the offer stage
Box office hours are tied to event calendars, which means nights, weekends, and holidays are standard. If certain blackout dates matter to you, raise them before accepting the offer rather than after you've started, when schedule changes are much harder to get approved.
Box Office Associate Jobs: Frequently Asked Questions
Which companies are hiring the most box office associates?
The most active employers for box office associates right now are Oak View, Legends Global, and CORT, and the most openings are in California, Maryland, and Virginia, based on current listings on Migrate Mate as of November 2026. Demand is typically strongest around major event seasons and venue openings.
How many box office associate jobs are remote?
About 8% of box office associate openings are fully remote or hybrid as of November 2026, reflecting the in-person nature of most venue-based ticketing work. The sub-areas most likely to offer remote options are phone or online ticket sales support and group sales coordination roles.
How do you become a box office associate?
Start by gaining customer service or cash handling experience in any retail or hospitality setting, since those skills transfer directly. Learn a common ticketing platform if you can access one through a volunteer or part-time role at a local venue. Apply to entry-level box office or ticket sales positions at theaters, stadiums, or arts organizations, and emphasize your accuracy with transactions and your comfort working during events.
Can you get hired as a box office associate with little experience?
Yes, many venues hire box office associates with no direct ticketing background if you can show strong customer service or cash handling skills. Volunteering at community theaters, music festivals, or sporting events is a practical way to get relevant experience listed on your resume. Highlighting your availability for nights and weekends also makes you a more competitive candidate when experience is thin.
What does the box office associate interview process look like?
Most box office associate interviews involve a phone or video screen followed by one in-person or video interview with a venue manager or box office supervisor. Expect questions about handling difficult customers, managing long lines during high-demand events, and your familiarity with ticketing or point-of-sale systems. Some employers include a brief skills demonstration or scenario exercise to assess how you work under pressure.
Where can I find and apply to box office associate jobs?
You can find and apply to box office associate jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and location, then apply directly to each one that fits.
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