Branch Operations Specialist Jobs
Branch Operations Specialist jobs are open across banking, credit unions, financial services, and insurance, from entry-level to senior and supervisory roles, with specializations in teller operations, compliance oversight, and cash management. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 471+ Branch Operations Specialist jobs
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
Johnson Controls is a global organization focused on helping customers create smarter, healthier, and more sustainable buildings. In this role, you will lead a team of System Application Engineers while supporting the construction sales organization and, when needed, stepping in directly on select accounts, customers, and projects.
Role Overview
Under general direction, this position is responsible for helping ensure assigned projects are executed profitably, accurately, on time, and within the scope of contract. The role balances pre-sales and post-sales execution, strengthens technical support for the sales team, and helps drive customer satisfaction, project performance, and effective handoff to service teams. Location for the role is flexible but will need to be located in the Central and or Eastern time zone's within the US. Occasional travel to the South East will be required.
Key Responsibilities
- Lead and coach System Application Engineers supporting the construction sales team.
- Function as a System Application Engineer for select representatives, customers, and projects based on branch needs.
- Support highly complex or strategic projects assigned by branch management.
- Ensure projects are executed within scope, on schedule, accurately, and with a focus on profitability and customer expectations.
- Reduce equipment slippage by following up, identifying root causes, and helping prevent recurrence.
- Provide training and daily guidance on project management practices and the Johnson Controls equipment order execution process.
- Support pre-sales activities including system configuration validation, HVAC equipment and/or controls selection, bidding, application, and pricing.
- Review and support submittals, estimates, proposals, selections, engineering drawings, and specifications to improve accuracy and consistency.
- Act as the first level of escalation for equipment orders, order commitments, delivery, final payment, and customer satisfaction issues.
- Build strong working relationships with Account Executives, contractors, customers, consultants, vendors, service teams, and LSSs/PMs.
- Support proper turnover to the service team and coordination on joint projects, including startup and warranty processes.
- Communicate process issues, warranty trends, and systemic delivery issues to corporate leadership and participate in feedback sessions.
How You Will Do It
- Lead with accountability by following through on commitments, protecting project integrity, and keeping safety and customer outcomes front and center.
- Stay close to the work by understanding project details, removing obstacles quickly, and helping the team deliver what customers need.
- Use coaching and daily guidance to build SAE capability, strengthen execution, and improve consistency across the team.
- Drive continuous improvement by reviewing slippage, delivery issues, and technical gaps, then turning findings into practical actions.
- Work as one team with sales, service, project management, contractors, and customers to create smooth handoffs and stronger results.
- Provide clear technical review of engineering drawings and specifications, and help close gaps in interpretation or selection.
- Monitor project and proposal quality closely, then share best practices so improvements are applied across the team.
- Balance internal Johnson Controls processes with customer satisfaction and project financial performance.
Qualifications
- Bachelor’s degree in Engineering.
- Minimum of five years of progressively more responsible operations management experience in the Building Construction Industry.
- Minimum of five years of direct project management experience.
- Demonstrated ability to manage a team successfully.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Good organizational skills with strong attention to detail.
- Interpersonal skills to communicate effectively with internal and external customers.
- Ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.
Nice to Have
- Ability to travel based on the geographical locations of assigned teams.
- Experience with Microsoft Office, including Word, Excel, and Visio.
- Experience with Adobe Writer and a basic Windows operating system environment.
- AutoCAD experience.
- Experience supporting technical training programs or team development plans.
Why Join Us
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package including medical, dental, vision, and 401K.
- On-the-job and cross-training opportunities.
- Encouraging and collaborative team environment.
- Dedication to safety through the Zero Harm policy.
If you are ready to lead a technical team and help deliver successful project outcomes, we encourage you to apply.
HIRING SALARY RANGE: $100,000 to $150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers.
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
Johnson Controls is a global organization focused on helping customers create smarter, healthier, and more sustainable buildings. In this role, you will lead a team of System Application Engineers while supporting the construction sales organization and, when needed, stepping in directly on select accounts, customers, and projects.
Role Overview
Under general direction, this position is responsible for helping ensure assigned projects are executed profitably, accurately, on time, and within the scope of contract. The role balances pre-sales and post-sales execution, strengthens technical support for the sales team, and helps drive customer satisfaction, project performance, and effective handoff to service teams. Location for the role is flexible but will need to be located in the Central and or Eastern time zone's within the US. Occasional travel to the South East will be required.
Key Responsibilities
- Lead and coach System Application Engineers supporting the construction sales team.
- Function as a System Application Engineer for select representatives, customers, and projects based on branch needs.
- Support highly complex or strategic projects assigned by branch management.
- Ensure projects are executed within scope, on schedule, accurately, and with a focus on profitability and customer expectations.
- Reduce equipment slippage by following up, identifying root causes, and helping prevent recurrence.
- Provide training and daily guidance on project management practices and the Johnson Controls equipment order execution process.
- Support pre-sales activities including system configuration validation, HVAC equipment and/or controls selection, bidding, application, and pricing.
- Review and support submittals, estimates, proposals, selections, engineering drawings, and specifications to improve accuracy and consistency.
- Act as the first level of escalation for equipment orders, order commitments, delivery, final payment, and customer satisfaction issues.
- Build strong working relationships with Account Executives, contractors, customers, consultants, vendors, service teams, and LSSs/PMs.
- Support proper turnover to the service team and coordination on joint projects, including startup and warranty processes.
- Communicate process issues, warranty trends, and systemic delivery issues to corporate leadership and participate in feedback sessions.
How You Will Do It
- Lead with accountability by following through on commitments, protecting project integrity, and keeping safety and customer outcomes front and center.
- Stay close to the work by understanding project details, removing obstacles quickly, and helping the team deliver what customers need.
- Use coaching and daily guidance to build SAE capability, strengthen execution, and improve consistency across the team.
- Drive continuous improvement by reviewing slippage, delivery issues, and technical gaps, then turning findings into practical actions.
- Work as one team with sales, service, project management, contractors, and customers to create smooth handoffs and stronger results.
- Provide clear technical review of engineering drawings and specifications, and help close gaps in interpretation or selection.
- Monitor project and proposal quality closely, then share best practices so improvements are applied across the team.
- Balance internal Johnson Controls processes with customer satisfaction and project financial performance.
Qualifications
- Bachelor’s degree in Engineering.
- Minimum of five years of progressively more responsible operations management experience in the Building Construction Industry.
- Minimum of five years of direct project management experience.
- Demonstrated ability to manage a team successfully.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Good organizational skills with strong attention to detail.
- Interpersonal skills to communicate effectively with internal and external customers.
- Ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.
Nice to Have
- Ability to travel based on the geographical locations of assigned teams.
- Experience with Microsoft Office, including Word, Excel, and Visio.
- Experience with Adobe Writer and a basic Windows operating system environment.
- AutoCAD experience.
- Experience supporting technical training programs or team development plans.
Why Join Us
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package including medical, dental, vision, and 401K.
- On-the-job and cross-training opportunities.
- Encouraging and collaborative team environment.
- Dedication to safety through the Zero Harm policy.
If you are ready to lead a technical team and help deliver successful project outcomes, we encourage you to apply.
HIRING SALARY RANGE: $100,000 to $150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers.
Branch Operations Specialist Jobs by Experience Level
See All 471+ Branch Operations Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsBranch Operations Specialist Job Market
Who's Hiring
- JPMorganChase112
- Wells Fargo58
- Republic Finance38
- Worldpac24
- Motion & Flow Control Products13
Top Industries Hiring
- Staffing & Recruiting
- Automotive
- Manufacturing
- Chemicals & Materials
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in branch operations specialist jobs.
- Two or more years of experience in banking or financial institution operations
- Proficiency with teller systems, core banking platforms, or branch management software
- Knowledge of Bank Secrecy Act, anti-money laundering, and regulatory compliance requirements
- Experience handling cash management, vault balancing, and dual-control procedures
- Strong customer service and conflict resolution skills in a branch environment
- High school diploma or equivalent required, associate or bachelor's degree preferred
Tips for Your Branch Operations Specialist Job Search
Quantify your operational efficiency results
Branch operations roles are measured outcomes. On your resume, replace vague duties with numbers: vault discrepancy rates you reduced, transaction volumes you processed daily, or audit scores your branch achieved under your watch.
Highlight your compliance and audit experience
Hiring managers in branch operations screen hard for regulatory familiarity. Call out specific compliance frameworks you've worked within, BSA or Bank Secrecy Act exposure, and any internal audit prep or examination cycles you supported directly.
Tailor your resume to each institution type
A community bank and a large regional credit union value different things. Emphasize member relationship depth for credit unions and high-volume throughput or multi-product cross-selling for larger bank employers. One resume rarely fits both well.
Apply early to roles that fit
Migrate Mate lists branch operations specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers for branch operations roles test judgment under pressure. Rehearse specific examples of handling a cash drawer discrepancy, a difficult customer escalation, or a teller scheduling gap, keeping your answers structured around the situation, your action, and the result.
Negotiate total compensation, not just base pay
Branch operations roles often include shift differentials, performance bonuses tied to audit scores, and tuition reimbursement. Ask HR what metrics trigger each component before accepting any offer so you understand what you're actually committing to.
Branch Operations Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most branch operations specialists?
The most active employers for branch operations specialists right now are JPMorganChase, Wells Fargo, and Republic Finance, and the most openings are in California, Texas, and Florida, based on current listings on Migrate Mate as of November 2026. Demand is consistent at both large regional banks and community credit unions.
How many branch operations specialist jobs are remote?
About 7% of branch operations specialist openings are fully remote or hybrid as of November 2026, reflecting the in-person nature of most branch roles. Sub-functions with the highest remote share tend to be back-office operations, loan processing support, and compliance review rather than front-line teller or vault supervision positions.
How do you become a branch operations specialist?
Start in a teller or customer service representative role at a bank or credit union to build foundational transaction and compliance experience. From there, seek out cross-training in vault management, cash ordering, and new-account opening. Demonstrating reliability through internal audits and willingness to cover supervisory gaps typically leads to a branch operations specialist promotion or external opportunity.
Can you get a branch operations specialist job with little experience?
Yes, some employers hire candidates with limited direct branch experience if they have strong customer service backgrounds, cash-handling roles in retail, or relevant coursework in finance or business. Focusing on smaller community banks or credit unions is often more effective early on, as they tend to offer broader on-the-job training compared to larger institutions with stricter experience thresholds.
What does the branch operations specialist interview process look like?
Most employers start with a phone screen focused on your compliance knowledge and cash-handling background, followed by one or two in-person rounds. Expect scenario questions about resolving teller discrepancies, handling regulatory audits, and managing staffing shortfalls. Some institutions include a brief written assessment covering basic math, BSA concepts, or situational judgment before extending an offer.
Where can I find and apply to branch operations specialist jobs?
You can find and apply to branch operations specialist jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and location, then apply directly to each listing from the page.
See All 471+ Branch Operations Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs