Business Operations Supervisor Jobs
Business operations supervisor jobs are open across manufacturing, healthcare, logistics, retail, and financial services, at levels from team lead to senior supervisor, with specializations in process improvement, workforce scheduling, and compliance oversight. Find a role that fits below and apply directly.
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- Bachelor’s degree and 2 years of post-bachelor’s supervisory, operational, or administrative experience or a combination of education and supervisory, operational, or administrative experience totaling 6 years.
- Experience working with computers.
- Experience providing customer service.
- Strong communication skills and ability to correspond effectively.
- Demonstrated commitment to diversity and social justice.
- Demonstrated understanding of the educational value of on-campus housing.
- Experience training others on policies and contracts.
- Experience in housing operations on a college campus or previous experience in university student affairs.
- Experience hiring, training, developing, and supervising students in a university environment.
Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.
The Business Operations Supervisor (BOS) manages the business office and 24/7 information desk in a residence hall or apartment complex. The BOS manages hall/apartment occupancy, housing contract processes and policies, summer conference/apartment operations and the hall/apartment information desk. The position directly supervises student employees who work at the information desk and business office, conduct hall tours, and provide services for residents and guests throughout the academic year and summer.
The BOS provides guidance for residents in navigating their contract, assignment, and bill at the building-level. They support the community culture of the building as a critical access point for residents, potential residents, and their guests. The BOS supports several central-based processes that ensure optimum occupancy and customer satisfaction. The BOS reports to either the Housing Operations Coordinator or the Assistant Director of Housing Operations.
- Location and Work Environment: Work is performed mainly in an office setting.
Primary Responsibilities:
Housing Operations Management (30%)
- Manage, direct, and lead all business operations within a residence hall/apartment complex.
- Manage and administer all housing contract policies and procedures.
- Implement and manage housing processes and procedures including: room/apartment changes, resident check ins/outs, contract release requests, disability accommodations,and occupancy reports.
- Manage the student class load credit monitoring process, at the building level, in collaboration with the Residence Director (RD) and the Housing Billing Specialist.
- Manage and monitor the business operations budget annually within a residence hall/apartment complex.
- Monitor functioning of business office equipment and request repair when needed.
- Purchase and inventory supplies for building operations.
- Manage and audit the use of keys for resident rooms, community spaces, vendors, and trades workers throughout the building(s). Oversee a weekly key audit of resident room keys for assigned building(s).
- Order and maintain key inventory for the residence hall/apartment complex.
- Implement comprehensive audit of all keys 3 times per year in assigned building(s).
- Ensure rigorous security and oversight for the use of submaster keys within assigned building(s).
- Facilitate all resident room lock changes in coordination with Facilities Management.
- Serve as department access control staff member for resident/guest access.
- Coordinate scheduling of common space within the hall/apartment.
- Provide consistent internal and external communications utilizing electronic messages and other communication mechanisms.
- Serve as the initial responder within the hall/apartment Customer Relationship Management (CRM) system in collaboration with the building Residence Life staff.
- Respond to and work to resolve resident/guest/parent questions/concerns and advise residents/guests/parents on hall/apartment policies and procedures.
- Coordinate hall tours in collaboration with University Admissions and train student staff on the Housing and Residence Life brand.
- Submit charges to student accounts for lost keys and other items.
Supervision of Business Operations Staff (25%)
- Recruit, hire, train, schedule, supervise, and evaluate Senior Business Office Assistant (SBOA), Business Office Assistant (BOA) and Office Assistant (OA) staff (15-25 students for one building, 30-60 students for two buildings) working at the information desk, in the business office, and conducting building tours.
- Develop and facilitate ongoing training and development initiatives for student staff.
- Monitor and complete assigned payroll functions for hall/apartment student staff, and assist with select human resource tasks.
- Complete onboarding process for new student employees.
Administer the Summer Housing Program (20%)
- Plan and execute the summer housing program in a residence hall/apartment complex in collaboration with Conferences and Event Services (CES) and Contracts, Assignments, Billing (CAB) staff.
- Lead and serve on unit committees associated with the summer housing program.
- Select and train the Hospitality Specialist (HS) and Hospitality Business Specialist (HBS) staff in a residence hall/apartment in collaboration with CES.
- Supervise, schedule, and evaluate 5 - 16 HS and HBS staff members.
- Receive notification of summer Incident reports and follow up with guest/resident, CES, and conference coordinator, and HS staff.
Manage the Hall/Apartment Information Desk (15%)
- Manage day-to-day Information Desk operations and processes.
- Utilize StarRez to manage and monitor Information Desk processes.
- Develop, implement, and enforce Information Desk policies and procedures.
- Resolve resident/customer complaints related to the functions of the Information Desk.
- Support an inclusive, welcoming hall/apartment environment.
Collaboration/Outreach (10%)
- Meet regularly with the building management team and facilitate the meetings in rotation with the RD and the FS.
- Serve as the business office and operations training contact for new Residence Life Staff in the residence hall/apartment complex.
- Meet regularly with the Assistant Director of Housing Operations/Housing Operations Coordinator and participate in staff meetings.
- Collaborate with the Housing Operations Coordinator on projects and committees.
- Coordinate with US Census representatives to complete regular census surveys in the residence hall/apartment complex.
- Attend professional development training opportunities.
- Serve on departmental committees.
- Lead and serve on unit committees.
- Serve as a primary building contact with University offices and departments.
- Other duties as assigned by the Assistant Director, Housing Operations.
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail jobcentr@umn.edu.
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.
- Bachelor’s degree and 2 years of post-bachelor’s supervisory, operational, or administrative experience or a combination of education and supervisory, operational, or administrative experience totaling 6 years.
- Experience working with computers.
- Experience providing customer service.
- Strong communication skills and ability to correspond effectively.
- Demonstrated commitment to diversity and social justice.
- Demonstrated understanding of the educational value of on-campus housing.
- Experience training others on policies and contracts.
- Experience in housing operations on a college campus or previous experience in university student affairs.
- Experience hiring, training, developing, and supervising students in a university environment.
Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.
The Business Operations Supervisor (BOS) manages the business office and 24/7 information desk in a residence hall or apartment complex. The BOS manages hall/apartment occupancy, housing contract processes and policies, summer conference/apartment operations and the hall/apartment information desk. The position directly supervises student employees who work at the information desk and business office, conduct hall tours, and provide services for residents and guests throughout the academic year and summer.
The BOS provides guidance for residents in navigating their contract, assignment, and bill at the building-level. They support the community culture of the building as a critical access point for residents, potential residents, and their guests. The BOS supports several central-based processes that ensure optimum occupancy and customer satisfaction. The BOS reports to either the Housing Operations Coordinator or the Assistant Director of Housing Operations.
- Location and Work Environment: Work is performed mainly in an office setting.
Primary Responsibilities:
Housing Operations Management (30%)
- Manage, direct, and lead all business operations within a residence hall/apartment complex.
- Manage and administer all housing contract policies and procedures.
- Implement and manage housing processes and procedures including: room/apartment changes, resident check ins/outs, contract release requests, disability accommodations,and occupancy reports.
- Manage the student class load credit monitoring process, at the building level, in collaboration with the Residence Director (RD) and the Housing Billing Specialist.
- Manage and monitor the business operations budget annually within a residence hall/apartment complex.
- Monitor functioning of business office equipment and request repair when needed.
- Purchase and inventory supplies for building operations.
- Manage and audit the use of keys for resident rooms, community spaces, vendors, and trades workers throughout the building(s). Oversee a weekly key audit of resident room keys for assigned building(s).
- Order and maintain key inventory for the residence hall/apartment complex.
- Implement comprehensive audit of all keys 3 times per year in assigned building(s).
- Ensure rigorous security and oversight for the use of submaster keys within assigned building(s).
- Facilitate all resident room lock changes in coordination with Facilities Management.
- Serve as department access control staff member for resident/guest access.
- Coordinate scheduling of common space within the hall/apartment.
- Provide consistent internal and external communications utilizing electronic messages and other communication mechanisms.
- Serve as the initial responder within the hall/apartment Customer Relationship Management (CRM) system in collaboration with the building Residence Life staff.
- Respond to and work to resolve resident/guest/parent questions/concerns and advise residents/guests/parents on hall/apartment policies and procedures.
- Coordinate hall tours in collaboration with University Admissions and train student staff on the Housing and Residence Life brand.
- Submit charges to student accounts for lost keys and other items.
Supervision of Business Operations Staff (25%)
- Recruit, hire, train, schedule, supervise, and evaluate Senior Business Office Assistant (SBOA), Business Office Assistant (BOA) and Office Assistant (OA) staff (15-25 students for one building, 30-60 students for two buildings) working at the information desk, in the business office, and conducting building tours.
- Develop and facilitate ongoing training and development initiatives for student staff.
- Monitor and complete assigned payroll functions for hall/apartment student staff, and assist with select human resource tasks.
- Complete onboarding process for new student employees.
Administer the Summer Housing Program (20%)
- Plan and execute the summer housing program in a residence hall/apartment complex in collaboration with Conferences and Event Services (CES) and Contracts, Assignments, Billing (CAB) staff.
- Lead and serve on unit committees associated with the summer housing program.
- Select and train the Hospitality Specialist (HS) and Hospitality Business Specialist (HBS) staff in a residence hall/apartment in collaboration with CES.
- Supervise, schedule, and evaluate 5 - 16 HS and HBS staff members.
- Receive notification of summer Incident reports and follow up with guest/resident, CES, and conference coordinator, and HS staff.
Manage the Hall/Apartment Information Desk (15%)
- Manage day-to-day Information Desk operations and processes.
- Utilize StarRez to manage and monitor Information Desk processes.
- Develop, implement, and enforce Information Desk policies and procedures.
- Resolve resident/customer complaints related to the functions of the Information Desk.
- Support an inclusive, welcoming hall/apartment environment.
Collaboration/Outreach (10%)
- Meet regularly with the building management team and facilitate the meetings in rotation with the RD and the FS.
- Serve as the business office and operations training contact for new Residence Life Staff in the residence hall/apartment complex.
- Meet regularly with the Assistant Director of Housing Operations/Housing Operations Coordinator and participate in staff meetings.
- Collaborate with the Housing Operations Coordinator on projects and committees.
- Coordinate with US Census representatives to complete regular census surveys in the residence hall/apartment complex.
- Attend professional development training opportunities.
- Serve on departmental committees.
- Lead and serve on unit committees.
- Serve as a primary building contact with University offices and departments.
- Other duties as assigned by the Assistant Director, Housing Operations.
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail jobcentr@umn.edu.
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.
See All 54 Business Operations Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsBusiness Operations Supervisor Job Market
Who's Hiring
Top Industries Hiring
- Medical Devices
- Healthcare & Medical Services
- Education
- Government & Public Sector
What Employers Look For
The qualifications that appear most often in business operations supervisor jobs.
- Three to five years of experience supervising hourly or salaried teams in an operational environment
- Demonstrated ability to manage workflows, staffing schedules, and daily operational KPIs
- Proficiency with enterprise resource planning or workforce management software
- Experience with process improvement methodologies such as Lean, Six Sigma, or continuous improvement frameworks
- Strong written and verbal communication skills for cross-departmental coordination and reporting
- Bachelor's degree in business administration, operations management, or a related field
Tips for Your Business Operations Supervisor Job Search
Quantify process improvements on your resume
Business operations supervisors are hired to make things run better, so your resume needs numbers behind your impact. Document reductions in cycle time, error rates, or labor costs from past roles rather than listing duties.
Tailor your resume to each industry
Operations supervisor work looks different in a distribution center than in a healthcare clinic. Swap in industry-relevant terminology, such as throughput and fulfillment in logistics or patient flow in healthcare, to signal you understand the environment.
Apply early to roles that fit
Migrate Mate lists business operations supervisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that list your certifications
If you hold a Lean Six Sigma belt, PMP, or similar credential, search specifically for postings that name it. Employers who list certifications screen for them heavily, so your application lands higher when it matches exactly.
Prepare a cross-functional influence story
Interviewers for operations supervisor roles consistently ask how you've coordinated across departments without direct authority. Prepare one concrete example where you aligned teams, resolved a bottleneck, and measured the outcome before your interview.
Negotiate total compensation, not just base pay
Business operations supervisor offers often include shift differentials, performance bonuses, and schedule flexibility that vary significantly by employer. Ask for the full compensation breakdown during the offer stage before accepting or countering.
Business Operations Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most business operations supervisors?
UNFI, Apple, and Amazon are hiring the most business operations supervisors right now, with openings concentrated in California, Florida, and Georgia, based on current listings on Migrate Mate as of November 2026. Demand tends to be strongest in companies undergoing rapid growth or operational restructuring.
How many business operations supervisor jobs are remote?
About 57% of business operations supervisor openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most operational environments. Sub-areas such as back-office process management, vendor operations, and customer operations tend to offer the highest share of remote or hybrid arrangements compared to roles tied to physical facilities.
How do you become a business operations supervisor?
Most business operations supervisors move up from individual contributor or team lead roles in their industry. Building a foundation in scheduling, compliance, and performance reporting makes the transition easier. Earning a process improvement certification such as Lean Six Sigma strengthens your candidacy significantly, and taking on informal leadership assignments before applying for supervisor titles is a practical way to demonstrate readiness.
Can you get a business operations supervisor job without much experience?
Getting hired with limited experience is possible if you've led projects, coordinated teams informally, or owned measurable outcomes in a previous role, even a non-supervisor one. Employers in high-turnover industries such as logistics, retail, and food service are more open to promoting from within or hiring candidates with strong leadership potential over a lengthy resume. Focusing on those sectors first builds the credentials you need to move into more competitive markets.
What does the business operations supervisor interview process look like?
Most employers run a phone or video screen first, followed by one or two in-person or video rounds with the hiring manager and department peers. Expect behavioral questions about handling understaffing, resolving team conflict, and driving process improvements under time pressure. Some employers include a practical exercise such as reviewing a sample schedule or analyzing a basic operational report, particularly at mid-size companies with structured hiring processes.
Where can I find and apply to business operations supervisor jobs?
You can find and apply to business operations supervisor jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience, industry background, and preferred location, then apply directly to each listing from the page.
See All 54 Business Operations Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
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