Tenant Coordinator Jobs
Tenant Coordinator jobs are open across commercial real estate, residential property management, and mixed-use developments, with specializations in lease administration, move-in coordination, and tenant relations, from entry-level to senior coordinator roles. See the openings below and apply to the ones that match your experience.
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Coordinator for the Division of Tenant & Owner Resources (City HAP Program)
- HOUSING PRESERVATION & DVLPMNT
Posted on
11/06/2026
- Full-time
Location
NYC-ALL BOROS
- No exam required
Department
NY RENTAL SUBSIDY
Save
Job Description
The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.
As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.
Your Team:
The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.
The Division of Tenant and Owner Resources (DTOR), within HAS, is responsible for the administration of rental subsidy programs that serves over 45,000 households and 9,000 landlords in all five boroughs. These programs include the Housing Choice Voucher (HCV), Project Based Voucher (PBV), Moderate Rehab Section 8, Moderate Rehab Single Room Occupancy (SRO), and Continuum of Care (CoC)/Shelter Plus Care (SPC), NYC 15/15, Housing Access Voucher Program (HAVP), City HAP and HOME Tenant-Based Rental Assistance (HOME TBRA).
Your Impact:
The City Housing Assistance Program (CHAP) is a city funded rental assistance program administered by the New York City Department of Housing Preservation and Development (HPD). The program provides rental assistance to low-income households with incomes at or below 50% of Area Median Income (AMI) who are at risk of homelessness, including eligible rent-stabilized households facing eviction for nonpayment of rent and certain households residing in shelter who do not qualify for existing rental assistance programs. CityHAP helps eligible households maintain stable, permanent housing by subsidizing their rent, with the household generally contributing 30% of its adjusted monthly income toward rent. The program provides targeted assistance to New Yorkers facing housing instability while helping preserve rent-stabilized housing and prevent homelessness.
Coordinators in the Division of Tenant and Owner Resources report directly to the Director or the Deputy Director of the program. They plan, implement, coordinate, monitor and evaluate programs and events which provide essential services to rental subsidy participants in the communities served. Coordinators also supervise and mentor staff to ensure that the service needs for HPD’s clients are being met.
Your Role:
- Be able to work independently and manage own workload.
- Train, manage and ensure that staff is working within regulatory and policy guidelines.
- Responsible for public communication, ensuring that accurate information is relayed to landlords, tenants and general public as well as community leaders and other governmental entities.
- Supervise staff, approve timesheets, perform periodic performance appraisals, provide ongoing feedback, review and approve disciplinary actions against staff in accordance with HPD’s established policies and procedures.
- Respond to inquiries timely; and working with the senior management team to implement and maintain best practice operations
- Review various types of financial documents.
- Attend meetings, conferences and trainings as required. May represent the Division at community events and workshops.
- Have full understanding of the various steps of the City HAP programs’ tasks including, but not limited to application screenings, eligibility determinations, preparation of Housing Assistance Payment (HAP) contracts, client briefings, rent calculations, filed preparation, annual and interim reexaminations, client transfers, data entry of required information into data systems.
- Work on special projects and initiatives as determined by management.
- May be required to work evenings and weekends.
COMMUNITY COORDINATOR - 56058
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
810321
Posted until
12/06/2026
Title code
56058
Civil service title
COMMUNITY COORDINATOR
Title classification
Non-Competitive-5
Business title
Coordinator for the Division of Tenant & Owner Resources (City HAP Program)
- Experience level: Experienced (non-manager)
Job level
00
Number of positions
2
Work location
100 Gold Street
- Category: Constituent Services & Community Programs
Coordinator for the Division of Tenant & Owner Resources (City HAP Program)
Coordinator for the Division of Tenant & Owner Resources (City HAP Program)
- HOUSING PRESERVATION & DVLPMNT
Posted on
11/06/2026
- Full-time
Location
NYC-ALL BOROS
- No exam required
Department
NY RENTAL SUBSIDY
Save
Job Description
The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.
As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.
Your Team:
The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.
The Division of Tenant and Owner Resources (DTOR), within HAS, is responsible for the administration of rental subsidy programs that serves over 45,000 households and 9,000 landlords in all five boroughs. These programs include the Housing Choice Voucher (HCV), Project Based Voucher (PBV), Moderate Rehab Section 8, Moderate Rehab Single Room Occupancy (SRO), and Continuum of Care (CoC)/Shelter Plus Care (SPC), NYC 15/15, Housing Access Voucher Program (HAVP), City HAP and HOME Tenant-Based Rental Assistance (HOME TBRA).
Your Impact:
The City Housing Assistance Program (CHAP) is a city funded rental assistance program administered by the New York City Department of Housing Preservation and Development (HPD). The program provides rental assistance to low-income households with incomes at or below 50% of Area Median Income (AMI) who are at risk of homelessness, including eligible rent-stabilized households facing eviction for nonpayment of rent and certain households residing in shelter who do not qualify for existing rental assistance programs. CityHAP helps eligible households maintain stable, permanent housing by subsidizing their rent, with the household generally contributing 30% of its adjusted monthly income toward rent. The program provides targeted assistance to New Yorkers facing housing instability while helping preserve rent-stabilized housing and prevent homelessness.
Coordinators in the Division of Tenant and Owner Resources report directly to the Director or the Deputy Director of the program. They plan, implement, coordinate, monitor and evaluate programs and events which provide essential services to rental subsidy participants in the communities served. Coordinators also supervise and mentor staff to ensure that the service needs for HPD’s clients are being met.
Your Role:
- Be able to work independently and manage own workload.
- Train, manage and ensure that staff is working within regulatory and policy guidelines.
- Responsible for public communication, ensuring that accurate information is relayed to landlords, tenants and general public as well as community leaders and other governmental entities.
- Supervise staff, approve timesheets, perform periodic performance appraisals, provide ongoing feedback, review and approve disciplinary actions against staff in accordance with HPD’s established policies and procedures.
- Respond to inquiries timely; and working with the senior management team to implement and maintain best practice operations
- Review various types of financial documents.
- Attend meetings, conferences and trainings as required. May represent the Division at community events and workshops.
- Have full understanding of the various steps of the City HAP programs’ tasks including, but not limited to application screenings, eligibility determinations, preparation of Housing Assistance Payment (HAP) contracts, client briefings, rent calculations, filed preparation, annual and interim reexaminations, client transfers, data entry of required information into data systems.
- Work on special projects and initiatives as determined by management.
- May be required to work evenings and weekends.
COMMUNITY COORDINATOR - 56058
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
810321
Posted until
12/06/2026
Title code
56058
Civil service title
COMMUNITY COORDINATOR
Title classification
Non-Competitive-5
Business title
Coordinator for the Division of Tenant & Owner Resources (City HAP Program)
- Experience level: Experienced (non-manager)
Job level
00
Number of positions
2
Work location
100 Gold Street
- Category: Constituent Services & Community Programs
Coordinator for the Division of Tenant & Owner Resources (City HAP Program)
See All 10 Tenant Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find Tenant Coordinator JobsTenant Coordinator Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in tenant coordinator jobs.
- 1-3 years of experience in property management or commercial real estate coordination
- Proficiency in property management software such as Yardi, MRI, or AppFolio
- Strong written and verbal communication skills for daily tenant correspondence
- Experience processing lease abstracts, work orders, and move-in documentation
- Associate or bachelor's degree in business, real estate, or a related field
- Familiarity with landlord-tenant regulations and standard lease terms
Tips for Your Tenant Coordinator Job Search
Tailor your resume to lease cycles
Highlight your experience with lease commencement dates, rent escalations, and tenant move-in timelines. Property managers scan resumes for candidates who understand the full lease lifecycle, not just general administrative coordination.
Apply early to roles that fit
Migrate Mate lists tenant coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
List your property management software fluency
Name the platforms you have worked in, such as Yardi, MRI, or AppFolio. Many job postings filter candidates by specific software experience, so burying this in a skills section or leaving it out entirely costs you interviews.
Target postings by property type
Commercial, residential, and mixed-use portfolios require different skills. When searching, filter by asset class to find openings that match your background, since a retail landlord and a multifamily operator will expect very different day-to-day expertise.
Prepare work-order examples for the interview
Interviewers for tenant coordinator roles often ask how you handle competing maintenance requests and tenant escalations simultaneously. Walk in with two or three specific examples that show your process for prioritizing and resolving issues quickly.
Negotiate start date and portfolio scope clearly
Before accepting an offer, confirm how many units or tenants you will manage and whether that number is expected to grow. Scope creep is common in property management, and setting clear expectations at offer stage protects you from an unmanageable workload.
Tenant Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most tenant coordinators?
The companies hiring the most tenant coordinators right now include GGP, CBRE, and Breaking Ground, with the largest share of openings in New York, Florida, and Texas, based on current listings on Migrate Mate as of November 2026. Commercial property management firms and large residential REITs tend to post the most consistent volume throughout the year.
How many tenant coordinator jobs are remote?
About 0% of tenant coordinator openings are fully remote or hybrid as of November 2026, though the role is predominantly on-site given its hands-on nature. Administrative and lease coordination tasks are the sub-areas most likely to be performed remotely, while move-in coordination and building walk-throughs typically require an in-person presence.
How do you become a tenant coordinator?
Start by gaining experience in property management, real estate administration, or a customer-facing operations role. Learn at least one major property management platform, since most employers expect software fluency from day one. Build familiarity with standard lease documents and move-in procedures, then apply to entry-level coordinator or property management assistant roles to get your first full portfolio.
Can you get hired as a tenant coordinator with little experience?
Yes, many entry-level tenant coordinator roles are open to candidates with transferable experience in customer service, office administration, or facilities support. Emphasize any exposure to vendor coordination, scheduling, or document management. Getting a certification from a recognized real estate association, such as a property management credential, also helps you stand out against candidates with more direct experience.
What does the tenant coordinator interview process look like?
Most tenant coordinator interviews involve a phone screen with HR, followed by one or two in-person or video rounds with a property manager or operations director. Expect scenario-based questions about handling difficult tenants, managing competing maintenance priorities, and meeting lease deadlines. Some employers include a brief skills assessment covering lease document review or a sample work-order scenario before extending an offer.
Where can I find and apply to tenant coordinator jobs?
You can find and apply to tenant coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and property type background, then apply directly to each listing that fits.
See All 10 Tenant Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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