Business Process Improvement Manager Jobs
Business Process Improvement Manager jobs are open across manufacturing, healthcare, financial services, and technology, from mid-level analyst to director, with specializations in Lean, Six Sigma, and operational excellence. Scan the live roles below and apply to whichever ones fit.
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This is an onsite position requiring the team member to be onsite for all scheduled workdays. No relocation assistance is provided for this opportunity.
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
The Sr. Manager Process Improvement Engineering leads, coordinates and directs the Engineering/ Production process as well as project portfolio. This role is responsible for meeting objectives related to developing projects, validation activities and supporting production team. This role is key in delivering the overall vision, constantly initiating improvements to ensure processes meet present and future requirements in terms of quality, HSE, growth, flexibility and cost improvement. Provides a high level of leadership for the engineering/ production process team and assures acquisition of best talent and performance.
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Essential Duties and Responsibilities
- Operational Excellence & Reliability: Lead process engineering efforts to improve manufacturing reliability, reduce technical downtime, minimize material variance, improve process capability, and increase equipment utilization, with particular emphasis on critical manufacturing bottlenecks.
- Cross-Functional Leadership: Drive collaboration and shared accountability across Operations, Maintenance, Quality, and Engineering to rapidly resolve production issues, eliminate recurring failures, and improve service reliability. Foster a solutions-oriented culture with a strong bias for action.
- Technical Troubleshooting & Escalation: Provide hands-on technical leadership and timely escalation support for complex manufacturing issues, ensuring rapid problem resolution, effective countermeasures, and minimal disruption to production.
- Performance Management: Establish and manage measurable engineering performance indicators, including technical downtime, material variance, scrap, process stability, and equipment performance. Translate performance gaps into prioritized improvement actions with clear ownership and deadlines.
- Structured Problem Solving: Lead disciplined root cause analysis and continuous improvement activities using Lean, Six Sigma, A3, PDCA, and Kata methodologies to eliminate chronic manufacturing losses and verify the effectiveness of corrective actions.
- Execution & Accountability: Establish clear priorities, milestones, and accountability for engineering initiatives. Demonstrate urgency in execution, proactively remove barriers, and escalate risks or resource constraints that threaten operational or strategic objectives.
- Technical Capability Development: Develop and strengthen the technical capabilities of process engineers and process technicians through coaching, standardized troubleshooting methods, knowledge transfer, and structured development plans.
- Manufacturing Transformation: Lead and support strategic process improvements, equipment modernization, technology implementation, and manufacturing optimization initiatives that improve capacity, quality, cost competitiveness, and operational flexibility.
- Process Control & Compliance: Ensure manufacturing processes remain capable, controlled, and compliant with applicable cGMP, validation, change control, quality, and contamination control requirements while driving continuous improvement.
Education
- Bachelor's Degree in Engineering or related field required.
- Master's Degree Manufacturing, Engineering or Applied Sciences preferred.
Work Experience
- Minimum 7 years Experience in team management, project management, IT, statistical tools, and quality.
Preferred Knowledge, Skills and Abilities
- English skills.
- Knowledge of large-scale manufacturing (cost, lead time).
- Knowledge of the different processes implemented in the plant.
- Analytical skills.
- Leadership, managerial and interpersonal skills.
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
- Support and contribute in Lean Sigma programs and activities towards delivery of the set target.
- Able to comply with the company’s safety policy at all times.
- Able to comply with the company’s quality policy at all times.
Travel Requirements
Physical Requirements
What We Offer
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.
Nearest Major Market: Tampa
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Who's Hiring



Top Industries Hiring
- Technology & Software
- Science & Research
- Chemicals & Materials
- Healthcare & Medical Services
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in business process improvement manager jobs.
- Six Sigma Green Belt or Black Belt certification required or strongly preferred
- Three or more years of experience leading process improvement or operational excellence projects
- Proficiency in process mapping tools such as Visio or Lucidchart
- Demonstrated experience with Lean methodologies including value-stream mapping and Kaizen events
- Bachelor's degree in business, engineering, operations management, or a related field
- Ability to analyze data and present findings using tools like Excel, Tableau, or Power BI
Tips for Your Business Process Improvement Manager Job Search
Quantify process gains on your resume
Hiring managers want numbers, not narratives. Replace phrases like 'improved efficiency' with the actual cycle-time reduction, cost savings, or error-rate drop you delivered. Business process improvement manager roles are won on measurable outcomes, not responsibilities.
List your Lean and Six Sigma credentials prominently
Certifications like Green Belt, Black Belt, or Lean Master carry real weight in this field. Put them in a dedicated credentials section near the top of your resume so a recruiter scanning the page spots them immediately without digging.
Target postings by methodology, not just title
Many openings use terms like 'continuous improvement manager' or 'operational excellence manager' instead of the exact title. Search for the methodologies you know, such as Kaizen, DMAIC, or value-stream mapping, to surface roles that match your background.
Apply early to roles that fit
Migrate Mate lists business process improvement manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a process-walkthrough story for interviews
Interviewers for this role almost always ask you to walk through a real improvement project end to end. Prepare a concise story covering the problem, your diagnostic approach, the solution, and the verified result before you walk into any interview.
Negotiate scope alongside compensation
In process improvement roles, the authority to mandate changes across departments matters as much as pay. During offer discussions, ask directly which business units you will have influence over and whether the role has executive sponsorship, since those factors determine what you can actually accomplish.
Business Process Improvement Manager Jobs: Frequently Asked Questions
Which companies are hiring the most business process improvement managers?
The companies hiring the most business process improvement managers right now include Sentara, Guidehouse, and Walmart, with the largest share of openings in California, Texas, and Virginia, based on current listings on Migrate Mate as of November 2026. Healthcare systems, large manufacturers, and financial institutions consistently make up the heaviest hiring segments for this role.
How many business process improvement manager jobs are remote?
About 57% of business process improvement manager openings are fully remote or hybrid as of November 2026, with availability depending heavily on the industry and company size. Sub-areas like data-driven process analysis, project documentation, and change management consulting tend to appear in remote listings more often than roles that require on-site observation of physical operations.
How do you become a business process improvement manager?
Start by building a foundation in a related operations, quality, or project management role where you can lead improvement initiatives firsthand. Pursue a recognized methodology certification such as Lean Six Sigma Green Belt or Black Belt to validate your skills. Develop fluency in process mapping, root-cause analysis, and stakeholder facilitation, then move into a formal improvement manager title by demonstrating measurable results from past projects.
Can you get hired as a business process improvement manager with little experience?
Yes, some employers hire candidates into junior or associate-level process improvement roles if you can demonstrate analytical thinking and familiarity with a recognized methodology like Lean or Six Sigma. Completing a Green Belt certification, contributing to an improvement project in a previous role even informally, and presenting a concrete example of a process you redesigned can compensate for a shorter overall work history.
What does the business process improvement manager interview process look like?
Most hiring processes for this role include a phone screen focused on your methodology background, followed by one or two behavioral interviews where you walk through past improvement projects in detail. Many employers add a case-study or whiteboard exercise asking you to diagnose a fictional process problem and propose a solution. Final-round interviews often involve meeting cross-functional stakeholders whose buy-in you would need on the job.
Where can I find and apply to business process improvement manager jobs?
You can find and apply to business process improvement manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your methodology background, seniority level, and preferred industry, then apply directly to each listing that fits.
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