Business Supervisor Jobs
Business Supervisor jobs are open across retail, healthcare, manufacturing, and logistics, covering specializations in operations, team leadership, and process management, from entry-level to senior and multi-site roles. See the openings below and apply to the ones that match your experience.
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- Bachelor’s degree and 2 years of post-bachelor’s supervisory, operational, or administrative experience or a combination of education and supervisory, operational, or administrative experience totaling 6 years.
- Experience working with computers.
- Experience providing customer service.
- Strong communication skills and ability to correspond effectively.
- Demonstrated commitment to diversity and social justice.
- Demonstrated understanding of the educational value of on-campus housing.
- Experience training others on policies and contracts.
- Experience in housing operations on a college campus or previous experience in university student affairs.
- Experience hiring, training, developing, and supervising students in a university environment.
Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.
The Business Operations Supervisor (BOS) manages the business office and 24/7 information desk in a residence hall or apartment complex. The BOS manages hall/apartment occupancy, housing contract processes and policies, summer conference/apartment operations and the hall/apartment information desk. The position directly supervises student employees who work at the information desk and business office, conduct hall tours, and provide services for residents and guests throughout the academic year and summer.
The BOS provides guidance for residents in navigating their contract, assignment, and bill at the building-level. They support the community culture of the building as a critical access point for residents, potential residents, and their guests. The BOS supports several central-based processes that ensure optimum occupancy and customer satisfaction. The BOS reports to either the Housing Operations Coordinator or the Assistant Director of Housing Operations.
- Location and Work Environment: Work is performed mainly in an office setting.
Primary Responsibilities:
Housing Operations Management (30%)
- Manage, direct, and lead all business operations within a residence hall/apartment complex.
- Manage and administer all housing contract policies and procedures.
- Implement and manage housing processes and procedures including: room/apartment changes, resident check ins/outs, contract release requests, disability accommodations,and occupancy reports.
- Manage the student class load credit monitoring process, at the building level, in collaboration with the Residence Director (RD) and the Housing Billing Specialist.
- Manage and monitor the business operations budget annually within a residence hall/apartment complex.
- Monitor functioning of business office equipment and request repair when needed.
- Purchase and inventory supplies for building operations.
- Manage and audit the use of keys for resident rooms, community spaces, vendors, and trades workers throughout the building(s). Oversee a weekly key audit of resident room keys for assigned building(s).
- Order and maintain key inventory for the residence hall/apartment complex.
- Implement comprehensive audit of all keys 3 times per year in assigned building(s).
- Ensure rigorous security and oversight for the use of submaster keys within assigned building(s).
- Facilitate all resident room lock changes in coordination with Facilities Management.
- Serve as department access control staff member for resident/guest access.
- Coordinate scheduling of common space within the hall/apartment.
- Provide consistent internal and external communications utilizing electronic messages and other communication mechanisms.
- Serve as the initial responder within the hall/apartment Customer Relationship Management (CRM) system in collaboration with the building Residence Life staff.
- Respond to and work to resolve resident/guest/parent questions/concerns and advise residents/guests/parents on hall/apartment policies and procedures.
- Coordinate hall tours in collaboration with University Admissions and train student staff on the Housing and Residence Life brand.
- Submit charges to student accounts for lost keys and other items.
Supervision of Business Operations Staff (25%)
- Recruit, hire, train, schedule, supervise, and evaluate Senior Business Office Assistant (SBOA), Business Office Assistant (BOA) and Office Assistant (OA) staff (15-25 students for one building, 30-60 students for two buildings) working at the information desk, in the business office, and conducting building tours.
- Develop and facilitate ongoing training and development initiatives for student staff.
- Monitor and complete assigned payroll functions for hall/apartment student staff, and assist with select human resource tasks.
- Complete onboarding process for new student employees.
Administer the Summer Housing Program (20%)
- Plan and execute the summer housing program in a residence hall/apartment complex in collaboration with Conferences and Event Services (CES) and Contracts, Assignments, Billing (CAB) staff.
- Lead and serve on unit committees associated with the summer housing program.
- Select and train the Hospitality Specialist (HS) and Hospitality Business Specialist (HBS) staff in a residence hall/apartment in collaboration with CES.
- Supervise, schedule, and evaluate 5 - 16 HS and HBS staff members.
- Receive notification of summer Incident reports and follow up with guest/resident, CES, and conference coordinator, and HS staff.
Manage the Hall/Apartment Information Desk (15%)
- Manage day-to-day Information Desk operations and processes.
- Utilize StarRez to manage and monitor Information Desk processes.
- Develop, implement, and enforce Information Desk policies and procedures.
- Resolve resident/customer complaints related to the functions of the Information Desk.
- Support an inclusive, welcoming hall/apartment environment.
Collaboration/Outreach (10%)
- Meet regularly with the building management team and facilitate the meetings in rotation with the RD and the FS.
- Serve as the business office and operations training contact for new Residence Life Staff in the residence hall/apartment complex.
- Meet regularly with the Assistant Director of Housing Operations/Housing Operations Coordinator and participate in staff meetings.
- Collaborate with the Housing Operations Coordinator on projects and committees.
- Coordinate with US Census representatives to complete regular census surveys in the residence hall/apartment complex.
- Attend professional development training opportunities.
- Serve on departmental committees.
- Lead and serve on unit committees.
- Serve as a primary building contact with University offices and departments.
- Other duties as assigned by the Assistant Director, Housing Operations.
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail jobcentr@umn.edu.
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.
- Bachelor’s degree and 2 years of post-bachelor’s supervisory, operational, or administrative experience or a combination of education and supervisory, operational, or administrative experience totaling 6 years.
- Experience working with computers.
- Experience providing customer service.
- Strong communication skills and ability to correspond effectively.
- Demonstrated commitment to diversity and social justice.
- Demonstrated understanding of the educational value of on-campus housing.
- Experience training others on policies and contracts.
- Experience in housing operations on a college campus or previous experience in university student affairs.
- Experience hiring, training, developing, and supervising students in a university environment.
Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.
The Business Operations Supervisor (BOS) manages the business office and 24/7 information desk in a residence hall or apartment complex. The BOS manages hall/apartment occupancy, housing contract processes and policies, summer conference/apartment operations and the hall/apartment information desk. The position directly supervises student employees who work at the information desk and business office, conduct hall tours, and provide services for residents and guests throughout the academic year and summer.
The BOS provides guidance for residents in navigating their contract, assignment, and bill at the building-level. They support the community culture of the building as a critical access point for residents, potential residents, and their guests. The BOS supports several central-based processes that ensure optimum occupancy and customer satisfaction. The BOS reports to either the Housing Operations Coordinator or the Assistant Director of Housing Operations.
- Location and Work Environment: Work is performed mainly in an office setting.
Primary Responsibilities:
Housing Operations Management (30%)
- Manage, direct, and lead all business operations within a residence hall/apartment complex.
- Manage and administer all housing contract policies and procedures.
- Implement and manage housing processes and procedures including: room/apartment changes, resident check ins/outs, contract release requests, disability accommodations,and occupancy reports.
- Manage the student class load credit monitoring process, at the building level, in collaboration with the Residence Director (RD) and the Housing Billing Specialist.
- Manage and monitor the business operations budget annually within a residence hall/apartment complex.
- Monitor functioning of business office equipment and request repair when needed.
- Purchase and inventory supplies for building operations.
- Manage and audit the use of keys for resident rooms, community spaces, vendors, and trades workers throughout the building(s). Oversee a weekly key audit of resident room keys for assigned building(s).
- Order and maintain key inventory for the residence hall/apartment complex.
- Implement comprehensive audit of all keys 3 times per year in assigned building(s).
- Ensure rigorous security and oversight for the use of submaster keys within assigned building(s).
- Facilitate all resident room lock changes in coordination with Facilities Management.
- Serve as department access control staff member for resident/guest access.
- Coordinate scheduling of common space within the hall/apartment.
- Provide consistent internal and external communications utilizing electronic messages and other communication mechanisms.
- Serve as the initial responder within the hall/apartment Customer Relationship Management (CRM) system in collaboration with the building Residence Life staff.
- Respond to and work to resolve resident/guest/parent questions/concerns and advise residents/guests/parents on hall/apartment policies and procedures.
- Coordinate hall tours in collaboration with University Admissions and train student staff on the Housing and Residence Life brand.
- Submit charges to student accounts for lost keys and other items.
Supervision of Business Operations Staff (25%)
- Recruit, hire, train, schedule, supervise, and evaluate Senior Business Office Assistant (SBOA), Business Office Assistant (BOA) and Office Assistant (OA) staff (15-25 students for one building, 30-60 students for two buildings) working at the information desk, in the business office, and conducting building tours.
- Develop and facilitate ongoing training and development initiatives for student staff.
- Monitor and complete assigned payroll functions for hall/apartment student staff, and assist with select human resource tasks.
- Complete onboarding process for new student employees.
Administer the Summer Housing Program (20%)
- Plan and execute the summer housing program in a residence hall/apartment complex in collaboration with Conferences and Event Services (CES) and Contracts, Assignments, Billing (CAB) staff.
- Lead and serve on unit committees associated with the summer housing program.
- Select and train the Hospitality Specialist (HS) and Hospitality Business Specialist (HBS) staff in a residence hall/apartment in collaboration with CES.
- Supervise, schedule, and evaluate 5 - 16 HS and HBS staff members.
- Receive notification of summer Incident reports and follow up with guest/resident, CES, and conference coordinator, and HS staff.
Manage the Hall/Apartment Information Desk (15%)
- Manage day-to-day Information Desk operations and processes.
- Utilize StarRez to manage and monitor Information Desk processes.
- Develop, implement, and enforce Information Desk policies and procedures.
- Resolve resident/customer complaints related to the functions of the Information Desk.
- Support an inclusive, welcoming hall/apartment environment.
Collaboration/Outreach (10%)
- Meet regularly with the building management team and facilitate the meetings in rotation with the RD and the FS.
- Serve as the business office and operations training contact for new Residence Life Staff in the residence hall/apartment complex.
- Meet regularly with the Assistant Director of Housing Operations/Housing Operations Coordinator and participate in staff meetings.
- Collaborate with the Housing Operations Coordinator on projects and committees.
- Coordinate with US Census representatives to complete regular census surveys in the residence hall/apartment complex.
- Attend professional development training opportunities.
- Serve on departmental committees.
- Lead and serve on unit committees.
- Serve as a primary building contact with University offices and departments.
- Other duties as assigned by the Assistant Director, Housing Operations.
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail jobcentr@umn.edu.
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.
See All 58 Business Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Business Supervisor JobsBusiness Supervisor Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Education
- Government & Public Sector
What Employers Look For
The qualifications that appear most often in business supervisor jobs.
- Three or more years of supervisory or team leadership experience in a business setting
- Demonstrated ability to manage scheduling, performance reviews, and disciplinary processes
- Proficiency with workforce management software and spreadsheet tools
- Bachelor's degree in business administration, management, or a related field
- Experience developing and tracking operational KPIs and reporting results to senior management
- Familiarity with OSHA workplace safety standards and compliance documentation
Tips for Your Business Supervisor Job Search
Quantify team and budget scope
Business supervisor resumes land more interviews when they show the size of the teams you led and the budgets or revenue figures you oversaw. Reviewers use those numbers to gauge whether your experience matches their operation's scale.
Tailor your resume to each sector
A business supervisor role in a distribution center is evaluated very differently from one in a healthcare clinic. Swap out the industry-specific language in your bullet points so your resume mirrors the vocabulary of each posting you target.
Apply early to roles that fit
Migrate Mate lists business supervisor openings from across the United States in one place, so you can find roles that match your experience level and apply directly to each listing without sorting through unrelated results.
Filter by shift type and location
Many business supervisor openings specify rotating shifts, overnight coverage, or multi-site responsibility that aren't obvious from the job title alone. Reading the full posting before applying saves you from wasting an application on a schedule that doesn't work for you.
Prepare KPIs for your panel interview
Business supervisor interviews frequently include panel rounds with HR and department heads who each test a different competency. Walk in ready to cite specific metrics from past roles, turnover rates you improved, throughput you increased, or costs you reduced.
Negotiate your direct-report structure upfront
Before accepting an offer, clarify how many direct reports you'll manage and whether that headcount is fully staffed or still being hired. That gap changes your first-week workload significantly and is fair to raise during the offer conversation.
Business Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most business supervisors?
Marine Credit Union, Aramark, and Starbucks are hiring the most business supervisors right now, with openings concentrated in Wisconsin, Arizona, and California, based on current listings on Migrate Mate as of November 2026. Volume tends to be highest in companies undergoing operational expansion or seasonal staffing cycles.
How many business supervisor jobs are remote?
About 50% of business supervisor openings are fully remote or hybrid as of November 2026, though the share varies widely by industry. Administrative and corporate operations roles are most likely to allow remote or hybrid arrangements, while manufacturing, retail, and logistics positions almost always require an on-site presence.
How do you become a business supervisor?
Start by building several years of experience as an individual contributor in your target industry, then take on informal leadership responsibilities like training new hires or coordinating workflow when your manager is unavailable. A degree in business or management strengthens your candidacy, and certifications in project management or operations can accelerate the transition into a formal supervisory title.
Can you get a business supervisor job with little experience?
Some employers will hire candidates into a business supervisor role with limited formal management experience if you've led projects, mentored peers, or coordinated teams in a previous position. Targeting smaller companies or entry-level supervisor titles in retail or customer service is a practical starting point, since those employers typically provide structured on-the-job management training.
What does the business supervisor interview process look like?
Most business supervisor hiring processes start with a phone screen focused on your leadership background, followed by one or two in-person or video rounds that include behavioral questions about handling performance issues, hitting operational targets, and resolving team conflicts. Some employers add a practical component, such as reviewing a staffing schedule or analyzing a simple operations scenario, before extending an offer.
Where can I find and apply to business supervisor jobs?
You can find and apply to business supervisor jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that fit your industry background and experience level, then apply directly to each listing that matches what you're looking for.
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Find roles that match your experience and apply in just a few clicks.
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